Pauline R. Email & Phone Number

San Francisco, Ca, Us

San Jose

As a Senior Project Manager at Green Ninja INC, I led transformative initiatives, orchestrating successful product launches and driving remarkable growth in the environmental education sector. With strategic software management, I catalyzed the development of new CRM and teaching tools, boosting efficiency by 45%. My expertise in software development and user support ensured the smooth operation of our digital service product, enhancing the user experience and contributing to our continued success. My role also involved fostering collaboration, driving professional development, and crafting innovative marketing strategies seamlessly integrated into our brand.

As Green Ninja's Product Development Manager, I oversaw the management of both digital and print products, driving initiatives to enhance efficiency and expand our product range. Utilizing insights from user research and development velocity metrics, I prioritized features, resulting in a 20% increase in feature adoption and a notable 15% improvement in user satisfaction. Working collaboratively with cross-functional teams, we successfully innovated a custom print tool while also managing digital product development to meet market demands effectively.My leadership in product development extended to pioneering the establishment of a highly successful print tool within our workflow. This achievement significantly streamlined production processes, leading to a remarkable 50% reduction in production time. As a result, our annual production output soared to over 50,000 copies of student workbooks and teacher textbooks. These accomplishments underscore my ability to drive innovation, optimize operations, and deliver tangible results in print production and product development at Green Ninja.

San Jose

As an Assistant Project Manager, played a key role in overseeing the successful execution of a $50K grant program—the DIY Home Energy Saving Toolkit Program in collaboration with the City of San Jose and CommUniverCity. This involved recruiting 6 teachers, engaging 565 students, and orchestrating the creation and distribution of 80 energy-saving toolkits while overseeing the production of an instructional short film.Simultaneously, I provided invaluable day-to-day assistance to the Operation Manager and Director. This included updating and managing content on the WordPress-based website, coordinating team schedules and materials using Evernote, Asana, and Google Drive, and actively contributing to the creation and promotion of educational resources with tools like InDesign and Photoshop.

Ensuring the seamless operation of daily administrative functions, I served as the primary point of contact for both internal and external clients as a Corporate Administrative Associate at 130 Grand Holdings Inc. Responsive to client inquiries, I addressed concerns and questions promptly through various communication channels, including email, phone, and fax.My role involved daily communication, facilitating the accurate processing of customer orders within our internal departments. This required precision, effective coordination, and a keen eye for detail. In addition to client-focused responsibilities, I maintained an efficient and organized filing system, encompassing both electronic and hard copy formats.

San Francisco Bay Area

I facilitated engaging field trip experiences for students from Pre-K to 12th grade in our dynamic multimedia exhibit spaces. During general admission hours, I collaborated with educators and volunteers, imparting a spectrum of art and technology skills to youth and families.Beyond teaching, I took charge of preparing, maintaining, and troubleshooting equipment and supplies in the exhibit and production areas. I played a key role in identifying and reporting the status of exhibits and supplies to ensure a seamless visitor experience. Additionally, I guided incoming interns and volunteers through their tasks, providing support and facilitating their integration into the museum's operations.