Pauline Trinh Email & Phone Number

Brooklyn, New York, United States

Greater New York City Area

• Schedule VP’s day-to-day and prioritize actionable items.• Compile and document VP’s expense receipts for reimbursement as well as oversee and approve expense reports of team associates.• Coordinate domestic travel plans for divisional VP’s and associates, including but not limited to: flights, hotel bookings, car rentals, car services, showcase registration, and comp shopping itinerary.• Establish documentation of new-hire paperwork, hardware set-up, software set-up, and FAQ for a more seamless onboarding process.• Design decks for storytelling communication between buying office and store floor managers.• Format and collate paperwork for important bi-annual meetings with Corporate.• Serve as liaison between team associates and IT Department, fielding frequently asked IT-related questions.• Coordinate with a third-party fit model agency for weekly fittings.• Developed a template to efficiently plan team travel and share with West Coast counterparts for transparency and coordination purposes.• Systemized record-keeping of associate information, agreements, travel documents, weekly reports, and appraisals into centralized confidential folders.

415 Madison Avenue, New York, Ny 10017

Day-to-day operations of the corporate office. Serve as a liaison between 15 branch offices, clients, agents, and vendors. Perform executive assistance to the CEO with payroll and human resources functions. Coordinated calendar meetings and travel plans for the SVP/Managing Director. Manage expense reports for agents. Design show sheets for exclusive listings, signage, business cards, training memos and graphics for marketing. Established and methodized office budget.Spearheaded licensing for multiple new office branch locations. Maintain licensing of 15 office locations and ensure compliance with Department of State regulations. Created licensing for branch offices in Bellmore, NY and Mayfair, London.Systemized archives and record-keeping. Per Department of State and real estate law to maintain records of licenses of the brokerage firm, salesperson, brokers, co-broke agreements, listings agreements, contracts, and leases.Refined credit and background check process. Negotiated partnership with a credit information services to allow clients to fill out, authorize and provide payment for credit and background check report for rental applications.

587 Fifth Avenue, New York, Ny

Ensure the day-to-day operations of office location. Assisted in new agent training. Ensured safety regulations as Deputy Fire Warden. Moderate and approved listings. Streamlined process of sending out bulk mailers. Created and managed marketing materials such as window displays, show sheets, postcards, signage, business cards, marketing reports and various marketing mailers utilizing Adobe InDesign, Illustrator and Photoshop.

415 Madison Avenue, New York, Ny 10017

Oversaw scheduling and appointments for the senior agent. Managed and updated listings for the Senior Vice President. Facilitated the start up of The Julian Group within the company.

Biology, General

High School Diploma