BNI provides a positive, supportive, and structured environment for the development and exchange of quality business referrals. It does so by helping businesses build relationships with dozens of other qualified business professionals.Being President of the chapter is easily my favorite role in this chapter and incredibly proud to be a part of. A role that has really improved my public speaking to a level that has been measured by fantastic feedback by members and visitors of the chapter. The key responsibilities of leading this elite group of businesses involve the following: Chairing the weekly meetings, keeping the meting fun yet professional with the members fully engaged involved.Setting goals for, inspiring and leading the chapter to target of closed business of $2.2 million passed in the chapter between members for 2017Heading the whole leadership team and chairing leadership meetings to improve & implement positive chapter processes, practices and members.Networking at monthly regional Leadership Lunches and training events to keep my networking skills sharp and focused to lead the chapter by example.Speak and present at South Region leadership forums to share best practices & successes, how our chapter leads from the front to be different to other chapters to acquire and retain members.Nominated by the chapter to sit another term as president for the first time in the chapters history, another proud moment in my career.

BNI provides a positive, supportive, and structured environment for the development and exchange of quality business referrals. It does so by helping businesses build relationships with dozens of other qualified business professionals.After being nominated by the President to fill the role of Vice President. I was honored to take on the challenge. This was certainly my most demanding role of the chapter, I relished the challenge and it involved the following key responsibilities:Assisting the President in the running of the meeting whilst chairing and leading the work of membership committee to the running of the chapterPresenting weekly and annual statistics to the chapter whilst giving some education on better practices to the members to increase performance Stepping in for the President running the entire weekly meeting in their absenceAnalyzing attendance and participation trendsReceiving training to improve my networking and in-turn help other member in the chapter improve their performance where neededHelping the chapter to a closed business of $2.2 million from referrals passed in the roomArranging events including guest speakers for the chapter and sun-downers to keep the morale of the chapter high

• Thinking outside the box to attain new business by forming strong partnerships with Associations throughout WA who would refer clients to us through their trusted channel. This involved attending network events/function to support the partners.• Using our unique model to win new business for networks like Vodafone from other networks like Telstra & Optus in a market where they are not favourable, by explaining the value of the Vodafone products over the other major networks and how they answer the business objectives.• Compiling and conducting an intensive training programme to ensure employees are highly skilled and motivated to achieve set goals and grow with the business• Making an immediate impact by winning The Vodafone Partner Of The Quarter Award twice (quarter 3 & 4) in 2013• Implement proven sales strategies to maximise the business consultants performance encouraging a smarter way of working. This resulted in a more productive team, increasing sales and a better client experience with the business• Compiling business plans & weekly/monthly forecasts to present to the Director of the business • Successfully changing the way Corporate Choice sold by implementing solution selling techniques effectively to win business against others in a very competitive market. • Helping with the implementation of a new CRM, ensuring the team embrace change throughout the business• Build personal development plans for each employee, working together to set personal goals and objections directly corresponding with the business targets. Then create a structured action plan on how these goals would be achieved. This would also give the chance for employees to give their feedback and would act it accordingly.• Achieving a lot with the business in a short space of time and gaining valuable Western Australia B2B experience

Effective account management to existing and potential clients on Unified Communications Solutions with positive results of increasing current business and acquiring new business. These include a whole range of products including – Converged Solutions, Mobile Devices, Landlines, One Net, Unified Comms, ICT, Microsoft 365, Vehicle/Mobile Tracking, and accessories for all. Managing and organically growing my client base, ensuring a high retention rate along with achieving an average 120 connections/units at generated revenues of $150,000 and gross profit of $35,000 + each month.Responsible for working smart by using several adaptive sales strategies and client referrals to acquire new business from existing clients to increase sales, growing my existing accounts to maximise profitability and increase revenue. Listening to customer needs and solving problems with comprehensive solutions allowing their business to work more productively and enhancing revenue for both the customer and PMGC. Successfully creating substantial worth to the business by winning/retaining business on our service & value rather than just a price points against fierce competitors in a saturated market. On my own initiative, achieved Silver Partner status with TomTom Work resulting in the partner of the quarter award (4th Quarter 2011). This involved selling over 65 units in a quarter, all done by myself representing PMGC. Liaising with clients on a daily basis attending to any of their needs ranging from a technical query to advice on roaming packages. Fully trained with handsets and tariffs across the board including iPhones and all of the major networks. With this I am able to supply clients with any information they need, giving them trust and confidence to buy in me and company. Having valuable experience of new business sales, account management and after sales care I have provided training and support to the new business team at PMGC.

Key Management of the entire Camtel Associates Ltd customer base from the start to the finish of the term of their mobile phone contracts whilst being the major point of contact and link for the staff, Directors and clients of Camtel. Collating comprehensive proposals and quotations which are conveyed to customers, with positive results of attaining new business. Developing long, trusting relationships with all clients to gain a first-class company reputation which leads referrals of new customers enticing more business. Visiting clients Managers/Proprietors/Managing Directors/Directors once there business is acquired to ensure the start up of their contract runs smoothly from the beginning. This includes: Setting up any internet service on the handsets, answering any questions they have and explain what service they can expect from Camtel. Visiting them on a quarterly basis to make sure they are satisfied with everything and to keep them updated with any amendments in this ever-changing industry that may affect them. Recruiting new staff, training and developing them to ensure they are off to a flying start with the business, this involved creating and delivering training pack, presentations and hands on experience/training using a structured model. Monitoring of staff performance then providing and presenting reports and figures for all of the booked appointments, signed deals and connected deals on a monthly basis to the Directors of the company. A comparison of month to month figures would also be presented to analyse the trends set so we can embrace the positive results and improve any negatives. Reporting to the directors, monthly and quarterly meetings were conducted providing appointment and sales results, whilst always discussing methods of improving and increasing the business domain. I also brief the Directors with any changes with regards to tariffs or commissions or big changes in the industry so they were always kept up to date.

• Acting on behalf of insurers, advising and selling insurance to the open public and commercial sector with relation to different types of insurance and products within the insurance industry including Motor, House and Commercial policies.• Delivering a first class service to all of their individual needs both face to face as well as over the telephone. • To help expand the business I play a key role in managing the sales of several products, this involves cross-selling of a particular product vehicle replacement cover. Whilst involved with this product I was in-charge of monitoring and improving the sales in general by leading by example and motivating the team to increase their level of sales.• In a short space of time I managed to increase the sales of products that otherwise where lacking in initiative. My role within the company has excelled the expectations of the company MD and he has expressed his gratitude and appreciation of my positive and result-full attitude towards my work along with promotion to Motor New Business Executive.• Again, on my own initiative I would visit local garage dealers and forge long-term relationships to ensure they pass on possible leads to A-Plan with a reward in return. Constantly liaising with the directors of the dealerships paid dividends as the scheme implemented proved successful increasing sales for the branch. • Several reports were conducted and presented to the Managing Director on a weekly basis to show the results of sales for all products, along with the performance of each individual member of staff.• Through the Chartered Institute of Insurance I achieved Cert CII status after passing three thorough exams and several modules to improve my knowledge and skills on the insurance sector, benefit immensely when passing this information onto the general public to gain sales.