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Paul Jay Gorospe Email & Phone Number
IT Team Lead and Senior Service Desk Engineer
at
Stagwell
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Team Lead and Senior Service Desk Engineer
Location
Union, New Jersey, United States
Company size
Who is Paul Jay Gorospe? Overview
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Quick answer
Paul Jay Gorospe is listed as IT Team Lead and Senior Service Desk Engineer at Stagwell, a with 11325 employees, based in Union, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Paul Jay Gorospe.
Paul Jay Gorospe previously worked as IT Team Lead / Senior Service Desk Engineer at Stagwell and Help Desk Support Engineer at Socure. Paul Jay Gorospe holds Bachelor Of Science - Bs, Computer Science from New Jersey Institute Of Technology.
Company email context
Email format at Stagwell
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Stagwell
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Profile bio
About Paul Jay Gorospe
Skilled IT support technician with 17+ years experience providing support in Mac OS and iOS environments.
Current workplace
Paul Jay Gorospe's current company
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Stagwell
9 roles
Paul Jay Gorospe work experience
A career timeline built from the work history available for this profile.
It Team Lead / Senior Service Desk Engineer
Heading a team to provide End User Computing support to multiple agencies under Stagwell
Help Desk Support Engineer
Provided tech support to troubleshoot issues via chat, email, phone, and remote desktopEmployed the Jira ticketing system to provide Mac OS support to internal customers by assisting with application and service questions, utilizing Okta and JAMF to reset and unlock accounts
May 2022 - Jun 2022
Mac Genius
Provided technical support, product repair, and timely resolutions to customers’ technical issues for desktop and mobile devices in both hardware and software issuesEnhanced customer service by utilizing multitasking skills and efficient problem solving, without sacrificing customer experienceAssisted setup and provisioning of devices for internal use and demo purposes using JAMF softwareSupported the training of new Mac and iOS technicians, along with mentorship post training
Feb 2007 - May 2022
Schedule Planner
Formulated weekly schedule for 150+ employees to achieve expectations of scheduling, by utilizing both feedback and metricsCreated weekly zoning to ensure all departments of the store were properly supported
Sep 2018 - Aug 2021
Technical Advisor
Developed, organized, and facilitated onboarding of Mac and iOS techniciansMonitored, verified, and proctored team qualifications and training, ensuring all were current and validPartnered with leadership regularly to communicate progress of all training
Aug 2018 - Dec 2018
Lead Genius
Served as the leader for the technicians, communicating and delegating priorities and objectivesMentored technical support team with constructive feedback and observations to improve appointment times and customer service resultsAnalyzed trends in customer surveys: provided solutions to negative trends and encouraged the team with positive trendsEnhanced customer and employee experience by mentoring team on customer interactions and problem solving technical issues
Jul 2012 - Sep 2018
Genius Admin
Facilitated communication to customers regarding repair status and updatesManaged the queue of repairs by delegating repairs to available technicians and ensuring timely completion
Jun 2006 - Feb 2007
Mac Specialist
Shared insight and expertise on Macs and Apple devices, leading to customer enthusiasm over Apple products
Jul 2004 - Jun 2006
Team & coworkers
Colleagues at Stagwell
Other employees you can reach at stagwellgroup.com. View company contacts for 11325 employees →
JS
Josh Smith
Colleague at StagwellLondon, England, United Kingdom
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CK
Catherine Kruel
Colleague at StagwellNew York, United States
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SV
Steve Vandinburg
Colleague at StagwellMinneapolis, Minnesota, United States
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RJ
Rodwell Jeffrey
Colleague at StagwellBrooklyn, New York, United States
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ML
Mark Lister Cabatbat
Colleague at StagwellGeneral Trias, Calabarzon, Philippines
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BL
Brandon Loeffler
Colleague at StagwellNew York, United States
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SG
Sadé G.
Colleague at StagwellAtlanta Metropolitan Area, United States
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JB
Jennifer Bublitz
Colleague at StagwellMinneapolis, Minnesota, United States
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SR
Sam Rosenberg
Colleague at StagwellNew Rochelle, New York, United States
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NJ
Norika Joyce Cruz
Colleague at StagwellManila, National Capital Region, Philippines
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Josh Smith
Colleague at StagwellLondon, England, United Kingdom
View →
CK
Catherine Kruel
Colleague at StagwellNew York, United States
View →
SV
Steve Vandinburg
Colleague at StagwellMinneapolis, Minnesota, United States
View →
RJ
Rodwell Jeffrey
Colleague at StagwellBrooklyn, New York, United States
View →
ML
Mark Lister Cabatbat
Colleague at StagwellGeneral Trias, Calabarzon, Philippines
View →
BL
Brandon Loeffler
Colleague at StagwellNew York, United States
View →
SG
Sadé G.
Colleague at StagwellAtlanta Metropolitan Area, United States
View →
JB
Jennifer Bublitz
Colleague at StagwellMinneapolis, Minnesota, United States
View →
SR
Sam Rosenberg
Colleague at StagwellNew Rochelle, New York, United States
View →
NJ
Norika Joyce Cruz
Colleague at StagwellManila, National Capital Region, Philippines
View →
1 education record
Paul Jay Gorospe education
FAQ
Frequently asked questions about Paul Jay Gorospe
Quick answers generated from the profile data available on this page.
What company does Paul Jay Gorospe work for?
Paul Jay Gorospe works for Stagwell.
What is Paul Jay Gorospe's role at Stagwell?
Paul Jay Gorospe is listed as IT Team Lead and Senior Service Desk Engineer at Stagwell.
Where is Paul Jay Gorospe based?
Paul Jay Gorospe is based in Union, New Jersey, United States while working with Stagwell.
What companies has Paul Jay Gorospe worked for?
Paul Jay Gorospe has worked for Stagwell, Socure, and Apple.
Who are Paul Jay Gorospe's colleagues at Stagwell?
Paul Jay Gorospe's colleagues at Stagwell include Josh Smith, Catherine Kruel, Steve Vandinburg, Rodwell Jeffrey, and Mark Lister Cabatbat.
How can I contact Paul Jay Gorospe?
You can use AeroLeads to view verified contact signals for Paul Jay Gorospe at Stagwell, including work email, phone, and LinkedIn data when available.
What schools did Paul Jay Gorospe attend?
Paul Jay Gorospe holds Bachelor Of Science - Bs, Computer Science from New Jersey Institute Of Technology.
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