Paul Benedict Email and Phone Number
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A trustworthy and dependable IT professional and project manager with proven expertise in network and server management, software development, and instructional design who utilizes Agile / Scrum methodologies to support development teams. A self-motivated and resourceful IT technician who provides excellent customer service and builds supportive relationships with clients and staff. A professional trainer and teacher with over 10,000 hours of front-of-the-room delivery experience in complex technical subjects. A retail manager with 20 years of experience managing, training, and coaching successful customer service teams.
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Chief Electron HustlerCantai TherapeuticsEvergreen, Co, Us -
Head Of Information Systems And Scrum MasterAlloy Therapeutics, Inc. Aug 2019 - PresentBoston, Massachusetts, UsAlloy Therapeutics is a biotechnology ecosystem company empowering the global scientific community to make better medicines together. -
Head Of Information TechnologyUlysses Diversified Holdings Aug 2019 - PresentHanover, New Hampshire, Us -
Chief Information OfficerOrder Of The Mystical Christ Apr 2008 - Dec 2021Chief architect for all aspects of organizational information management.- Manages a Google G Suite enterprise since 2008 for all aspects of organizational IT operations, eliminating $50,000 in annual hardware and licensing costs.- Utilizes Chromebooks for secure and inexpensive laptop deployments. - Operates a service helpdesk supporting diverse laptop, desktop, mobile, AV, web, and networking issues.- Leverages Goto Assist (Rescue Assist) for remote support of servers and desktop applications. - Designs and programs custom PHP/JavaScript/CSS/HTML WordPress websites for the support of 15 center locations.- Develops software and services for LAMP stacks (Linux, Apache, MySQL, PHP). - Develops and programs a PHP based online registration system for The Colorado Peace Ride, eliminating $30,000 in annual staffing costs.- Designs and implements online learning environments for 400+ students.- Programs and deploys a web-based PHP ticketing system for rapidly supporting IT issues. - Manages the design and branding of 20 websites with over 600 pages of content.- Manages search engine optimization for 75 domains.- Designs and manages quarterly Google Adwords campaigns for promoted websites. - Writes grants for Google Adwords, resulting in $300,000 in yearly Adwords spending. - Creates and delivers online curriculum via the Kajabi online content platform.- Creates and engineers two audio podcasts and a 24x7 internet radio station. - Designs a streaming, online television station supporting itself through a subscription model.- Creates self-authored video courseware.
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Director Of Academic TechnologyCenters For Excellence In Higher Education Jun 2018 - Jun 2019Responsible for the development, training, and support of advanced educational technology systems both online and in-person for multiple college campuses. - Operated a help desk providing remote support to educators and administrators spread over 16 college campuses.- Leveraged TeamViewer remote desktop management software to provide high quality user support. - Utilized Agile / Scrum project management methodologies with Basecamp to improve distributed team performance.- Authored streamlined Excel reporting processes that reduced critical reporting times by 89% from 36 to 4 hours.- Managed the improvement of course deployment systems, reducing error rates by a factor of 100x from 20% to .2%. - Mastered the administration of the Canvas Learning Management System by supporting 12,000+ course deployments. - Managed the technical training of teachers in Blended learning, virtual reality educational systems, the Canvas learning management system, Zoom conferencing, Khan Academy administration, Arduino and Raspberry Pi programming, and the Tello drone platform. - Designed and deployed virtual reality educational systems using the HTC Vive and Oculus Go headsets. - Created a Unity VR programming and design extracurricular program for 300 students. - Authored multiple Badgr.io badging and certification pathways to support teachers in successfully implementing complex educational technology delivery. - Created The CampFire – the company’s first cross-campus teacher collaboration portal supporting virtual reality and hands-on technology deployments in the classroom.- Developed MakerSpace programs to improve student access to exponential technologies. - Taught HeartMath to assist teachers and students in managing stress and optimizing performance in the classroom. - Acted in the highly successful College America, Stevens Henager, and California College of San Diego’s national man-on-the-street commercial, “Did You Know?”
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Associate Dean Of Information Technology And Business; Technology ManagerCollege America, Fort Collins Jun 2017 - Jun 2018Responsible for the management and delivery of bachelors and associate degrees in computer science and business. - Taught a full-time schedule of general studies, computer science, programming, network engineering, project management, and business management courses.- Taught certification courses in CompTIA A+, Linux +, Security +, Network +, Cisco Certified Network Associate (CCNA), Microsoft Certified Professional (MCP), Microsoft Certified Solutions Associate (MCSA), and Google G Suite administration. - Administered a Windows Server Active Directory deployment for 75 users including VPN, file server, and remote desktop server roles. - Supported virtualized server deployments using Citrix Virtual Apps and Desktops (XenApp, XenDesktop) for high security student information systems. - Designed and implemented cutting-edge classroom activities using the HTC Vive Virtual Reality system.- Taught the Google G-Suite enterprise management system to prepare students for cloud-based businesses deployments.- Utilized Oculus Go and Facebook spaces to create interactive, real-time distant learning environments. - Trained students in practical project management using Getting Things Done and the Natural Planning Model.- Created practical, hands-on network engineering labs using consumer grade small office routers and switches. - Utilized Chromebooks in the classroom to promote team-based, collaborative learning environments.- Implemented and maintained a campus-wide hybrid Zoom conferencing model that increased student attendance. - Developed management and leadership qualities in students by utilizing popular movies with management themes.- Developed and promoted a growth mindset in teachers and students through regular training.- Implemented Arduino based DIY learning activities to teach programming, electronics, and Internet of Things design. - Developed a drone-based programming scheme to teach students real-world control methodologies.
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ProfessorCollege America Denver Jan 2014 - Jun 2017Professor of computer science and business courses.- Designed and implemented course content for bachelors and associate level courses in project management, network engineering, programming, and information security technology.- Taught certification courses in CompTIA A+, Linux +, Security +, Network +, Cisco Certified Network Associate (CCNA), Microsoft Certified Professional (MCP), Microsoft Certified Solutions Associate (MCSA), and Google G Suite administration. - Utilized a Team Based Learning approach in organizing classroom activities.- Maintained high levels of student satisfaction as measured by monthly student surveys (95% and higher).- Operated an extracurricular DIY computer science club.- Presented state of the art team-based teaching techniques regularly at faculty in-services.- Organized regular field trips to the Denver Museum of Nature and Science in support of classroom activities.- Volunteer – Taught free K-12 science and math courses to students seeking their GED.
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Associate ProfessorItt Technical Institute Aug 2009 - Nov 2015Associate professor of information technology.- Taught advanced courses in wide and local area network engineering, server and network security, programming, web design, and software development lifecycle management. - Received excellent quarterly performance evaluations (95% and higher).- Integrated emerging virtual server and cloud-based technologies into existing course materials.- Implemented team-based learning methodologies to improve student engagement and attendance.- Maintained a high level of student engagement as measured by quarterly student surveys (95% and higher). -
Project ManagerSprint Nov 2007 - Apr 2008Overland Park, Kansas, UsManaged the conversion of internal ID provisioning from a manual process to a web-based model. - Saved over 96 million dollars annually by automating the contractor provisioning process.- Managed the software development process that authored a web-based employee provisioning portal. - Facilitated the design process automating the provisioning of internal call center IDs.- Facilitated decomposition meetings to document the ID provisioning process.- Facilitated future state meetings utilizing subject matter experts to specify web-based ID provisioning design requirements.- Consolidated all ID provisioning forms into a single document.- Migrated the ID troubleshooting process from an email-based model to HP OpenView Service Desk.- Trained all account managers in HP OpenView Service Desk.- Resolved 650 outstanding ID support tickets. -
It Project ManagerTekniq Data May 2007 - Nov 2007Glostrup, Hovedstaden, DkManaged the network engineering department and coordinated the project management office. - Managed, upgraded, and supported large-scale Windows Server 2003 and Exchange deployments. - Planned and managed complex IT LAN and WAN networking engineering projects for a 75-client base.- Captured $30,000 in revenue by eliminating case backlog via improved scheduling procedures.- Improved engineer scheduling performance by 200% in the first 60 days.- Managed a training program that resulted in four additional IT certifications in the first 60 days.- Built and configured rack mountable Windows 2003 servers to support business functions.- Installed and maintained Blackberry Enterprise Servers for multiple clients.- Planned the cloud migration of Microsoft Exchange to increase server capacity for multiple clients.- Diagrammed and solved network performance issues for large, converged networks. - Configured Cisco 1800 series routers for business-critical dual WAN failover capabilities.- Configured Cisco PIX firewall appliances. - Configured software and hardware-based VPN solutions. -
Store Technology ManagerCircuit City Jan 2007 - May 2007UsManaged the daily operations of three departments responsible for in-store sales and in-home service. - Improved departmental profit margin index from 70% to 128% in the first 60 days.- Increased Circuit City Protection Plan attachment rate from 40% to 123% in the first 60 days.- Improved computer services goals by 400% in the first 60 days.- Recruited top tier talent replacing 50% of underperforming departmental associates.- Led weekly staff meetings and actively encouraged associate engagement and ownership of all business goals. - Facilitated a team focus and orientation in achieving sales goals.- Maintained impeccable organizational and presentational standards in all areas of execution. -
Double AgentGeek Squad Jul 2004 - Jan 2007UsDesigned, installed, repaired, and maintained home and small business computer networks. Repaired PC and Mac desktop and laptop hardware and software systems. - Served 1,000+ clients with exceptional standards of customer care and support resulting in the highest level of loyalty-driven, repeat business in the district.- Designed, deployed, and supported advanced wired and wireless networking solutions including Cat5e in-wall cable wiring, patch panels, Cisco, Juniper, HP, and Aruba router and switch installation and configuration, server room setups, uninterruptable power supplies, and PBX phone systems and wiring for home and small office environments.- Supported customers on diverse hardware and software platforms for PC / Mac desktop, laptop, server, and mobile systems. - Maintained a strong sales record, exceeding company expectations by 250% in hourly productivity and 500% on in-home labor and hardware attachment rates.- Created standardized in-home delivery procedures, generating $700,800 in additional yearly revenue.- Trained and mentored new Double Agents in all aspects of job responsibilities. Exceeded company training requirements by 600%.- Consistently achieved top 5% ranking in regional productivity and top 15% ranking in company-wide productivity reporting.- Wrote and maintained software tools that standardized precinct repair operations and reduced in-home software service time from 2 hours to 12 minutes.- Played an active role in planning, implementing, and managing the strategic direction of district-wide repair operations and procedures. -
Project Manager / Scanning CordinatorWhole Foods Market Nov 2003 - Aug 2005Austin, Tx, UsManaged all aspects of in-store IT systems.- Managed a Windows Server 2003 Active Directory deployment of 200+ users, 50 workstations, 2 file servers, and 12 printers, including local Domain Controller, DHCP, DNS, certificate authority, and remote access service roles. - Managed, upgraded, and repaired a 15 station NCR Point-of-sale cash register system. - Managed the store eight shifts per month with responsibilities for opening the store, achieving sales goals and projections, verifying cash room procedure, employee tardiness and discipline enforcement, and managing store repairs.- Developed and deployed a web-based trouble ticket reporting system to streamline the process of resolving IT issues.- Designed, developed, deployed, and maintained an HTML/CSS/JavaScript based Apache web application centralizing all electronic store resources. - Installed, configured, and maintained VoIP and PBX systems for 70 fixed and 30 wireless handsets. - Served as a project manager responsible for the design, bidding, acquisition, deployment, training, and maintenance of the Green Mission Taskforce project, resulting in savings of $182,000 in yearly transportation costs and $57,000 in disposal costs.- Coordinated all pricing and sales changes saving $10,000 a year in labor costs by streamlining the sales changeover procedures.- Authored and taught a tiered suite of employee training programs, including: basic computer uses, advanced excel techniques, retail procedure, and margin enhancing tools. -
Store ManagerAlterna-Med, Vitaminproshop.Com Jan 2001 - Nov 2003Managed daily responsibilities of store and warehouse operations. - Developed and deployed an SQL based warehouse digital inventory control system.- Authored digital advertising campaigns in local and online media that resulted in substantial growth.- Researched new market trends and introduced several highly successful product lines.- Integrated the hand-held OrderDog inventory management and ordering system. - Ordered inventory for two high-volume stores on a weekly basis.- Interviewed and hired new employees.- Scheduled continuous employee training.- Maintained relationships with account representatives: negotiated discounts and promotions.- Applied for and negotiated credit terms with 40+ distributors.- Organized a buyback of $6,500 of expired product in first 30 days.
Paul Benedict Skills
Paul Benedict Education Details
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Keller Graduate School Of Management Of Devry UniversityProject Management And Information Systems -
Devry UniversityNetworking And Management -
University Of Missouri-Kansas CityComputer Animation -
Kansas City Art InstituteSound Engineering -
Kali Institute For Massage & Somatic TherapiesNeuro-Structural Bodywork -
California Institute Of The ArtsLighting Design -
Shawnee Mission EastTheatre
Frequently Asked Questions about Paul Benedict
What company does Paul Benedict work for?
Paul Benedict works for Cantai Therapeutics
What is Paul Benedict's role at the current company?
Paul Benedict's current role is Chief Electron Hustler.
What is Paul Benedict's email address?
Paul Benedict's email address is pa****@****ing.com
What schools did Paul Benedict attend?
Paul Benedict attended Keller Graduate School Of Management Of Devry University, Devry University, University Of Missouri-Kansas City, Kansas City Art Institute, Kali Institute For Massage & Somatic Therapies, California Institute Of The Arts, Shawnee Mission East.
What skills is Paul Benedict known for?
Paul Benedict has skills like Teaching, Project Management, Troubleshooting, Network Engineering, Help Desk Support, Wordpress, Wireless Networking, E Learning, Information Security, Microsoft Sql Server, Windows Vista, Google Apps.
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