Paul Jenni Email & Phone Number

Fremont, Ca, Us

San Francisco, California, Us

Content Analytics seeks to understand the demands of our viewers, court emerging markets, acquire (or produce) compelling content, and retain the creators who produce said content. I lead a team of analysts who support Twitch's content and programming initiatives with our Original Content team. This is the team behind Twitch Rivals and /twitchgaming, hosts to community esports events, gaming industry productions (like Chat's Choice, ID@Xbox and The Gathering), game shows (like Hivemind and Loot Goblins) and a plethora of incubation projects novel to Twitch. As a lead in this role, I have:- Identified opportunities to optimally leverage the unique strengths and expertise of a diverse team of analysts- Developed talent by through 1:1 coaching and by connecting team members with knowledgeable peers, leaders, and other resources.- Cultivated strong relationships with org leaders, and in some cases rehabilitated weak relationships. Established critical communication channels to ensure a common understanding of department goals and to build trust- Led my team to implement solutions and self-service tooling which have enabled the org to scale its output without increasing headcountAs an IC at Twitch, I have:- Strategized and built consensus within the team to adopt a slate of actionable input and output metrics, which have now become org standards.- Designed and prototyped a tracking platform for massively-multi-channel media broadcasts, elements of which have been productized.- Acted as Product Manager on the aforementioned tracking platform, creating and socializing a product vision and roadmap, negotiating for resources and prioritizing work- Researched often nuanced aspects of content products to identify and refine key aspects in a process to achieve mass appeal.- Lead stakeholders through the discovery and learning process, while cultivating a network of individual interpretations and expertise across the org.

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

Irvine, Ca, Us

-- Esports --- Assessing viewing trends, market sizing, and other competitive analysis in Gaming Entertainment- Pioneering methods for systematic collection and reporting of esports broadcast content- Recommending, testing, and analyzing new products & formats- Identifying, vetting and socializing key broadcast metrics- Producing content for in-broadcast collateral (players stats, game balance insights, & competitive trends)-- Business & Gameplay Insights --- Interpreted trends in user behavior to predict opportunities for features & products (user-experience, progression systems, microtransactions, game balance, player life-cycles)- Partnered with stakeholders to identify & measure design goals- Transformed data into insights which guide game design and business decisions- Created elegant yet robust dashboards, with an unmatched emphasis on end-user experienceWorld of Warcraft: User-experience, leveling, microtransactionsStarCraft: Game balance analysis, single-player campaign balance & optimization, player life cyclesMarketing: Performance tracking / funnel for new player acquisition via web & mobile advertising

Irvine, Ca, Us

Minneapolis, Mn, Us

- Test, Develop, and Refine credit collections strategies for the Target Red Card.- Utilize SQL / SAS to collect data for analysis- Transform data into meaningful stories for a wide range of audiences, using MS Office Suite- Share, Defend, and Recommend strategy championsSpecific work experience includes: Payment Plans, Dialer / RPC metrics, targeted letter campaigns, Managed versus Predictive dialing campaigns, Legal Recovery strategies, Agency Recovery strategies, Settlement tracking.

Minneapolis, Mn, Us

Bertrange, Lu

- Redesigned Trade Accrual and Payment/ Deduction Resolution Systems to establish vision into previously unknown promo-spending activity.- Pioneered new company policies and designed accompanying tools to bring accountability to our promotional spending activity.- Designed an integrated a suite of state-of-the-art tools around the aforementioned Trade Promotion Management System, and led its development.- Cut brokerage calculation time in half by designing and implementing an automated calculation system.-Retrieved and analyzed customer data and consumer trends for business reviews, and consumer insight initiatives.- Conducted database software training sessions at corporate & satellite offices

Jacksonville, Florida, Us

- Assisted in upgrading, converting and documenting new database software- Aided in uniting & integrating two independent customer record databases- Revised and homogenized Credit Department’s Policy & Procedure Manual

- Conducted weekly tutoring sessions- Aided tutee in comprehension of advanced math and physics topics- Held weekly "drop-in" math help sessions- Recipient of the “Outstanding Peer Tutor Award,” in May 2006

B.A., Mathematics, Physics, Statistics (Minor)

Education record