Paul Hancock Email & Phone Number

Austin, Texas, United States

Achieves maximum sales profitability, growth and account penetration within an assignedterritory and/or market segment by effectively selling the company’s products and/or related services. Personally contacts and secures new business accounts/customers.Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products. Makes telephone calls and in-person visits and presentations to existing and prospective customers. Researches sources for developing prospective customers and for information to determine their potential. Develops clear and effective written proposals/quotations for current and prospective customers. Expedites the resolution of customer problems and complaints. Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups. Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.Stays up-to-date of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas. Participates in trade shows and conventions.

Austin, Texas Area

Achieves maximum sales profitability, growth and account penetration within an assignedterritory and/or market segment by effectively selling the company’s products and/or related services. Personally contacts and secures new business accounts/customers.Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products. Makes telephone calls and in-person visits and presentations to existing and prospective customers. Researches sources for developing prospective customers and for information to determine their potential. Develops clear and effective written proposals/quotations for current and prospective customers. Expedites the resolution of customer problems and complaints. Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups. Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.Stays up-to-date of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas. Participates in trade shows and conventions.

Austin, Texas

Provide applications and product support to customers as well as the sales and service teams.Responsibilities include, but not limited to, phone & email support and customer service across all product lines for High End Systems, including Console Support, Digital Lighting Support, and Fixture Support. I teach Hog Console Programming and Digital Lighting Training Classes. I travel for on-site show support, on-site training classes, sales support, trade-show support, and Hog Programming.Work in other areas of the company including Product Management, Social Media, and Marketing

Leander, Tx

Freelance for Event Lighting Productions; HOG Programmer; Hog Programming Trainer; Digital Lighting & Axon Media Server Specialist; Lighting Design; High End Systems' Fixture Technician; General Master Electrician WorkFreelance Photography.

Phone & Email product support ad customer service across all product lines for High End Systems, including Console Support, Digital Lighting Support, and Fixture Support. I teach Hog Console Programming and Digital Lighting Training Classes. I also travel for on-site show support, on-site training classes, sales support, trade-show support, and Hog console programming.In additional to product support responsibilities, I also worked with the product management team. Work included product research, concept investigation and selection, and managing the development process of new products.

Internship. Work included software testing on Wholehog 3 Consoles, and DL.3 Fixture Software. This involved taking products and software through everyday usage to ensure no bugs or glitches exist that would present problems for users. Document and replicate every defect into a defect tracking database.

Austin, Tx

Attended and assisted in all Automated Lighting Classes; Maintained lab schedules; Assisted student on class projects; Maintained all automated lighting fixtures and control consoles; Traveled with students on class presentations off-campus; Made recommendations on maintenance purchases.

I worked as a lead technician at the Round Rock ISD Performing Arts Center. I worked there during high school and part time through out college. My duties included stage electrician, light board operator, basic live sound reinforcement. I lead student crews and helped maintain building production equipment. I helped provide support for school district functions, including dance, band, choir, theatre, and meetings.

Assisted during Stage Lighting Classes. Helped supervise all lighting hangs, focus secessions, and strikes. Maintained all conventional lighting fixtures, automated lighting fixtures, and control consoles; Maintained lighting lab space and usage.

Mfa, Lighting Design & Technology

Activities and Societies: Graduate School was my activity. Between classes, teaching assistant responsibilities, homework, projects.

Bfa, Lighting Design

Activities and Societies: No societies, collage was the activity. Between classes, teaching assistant responsibilities, homework.