Dedicated leader fostering collaboration between law enforcement and the community to enhance public safety and build trust. With a passion for community engagement and innovative policing strategies, I drive initiatives that create safer, more connected neighbourhoods.Key Responsibilities:• Develop and implement strategic plans aligning community needs with policing objectives• Cultivate strong relationships with community members, local businesses, and stakeholders• Serve as primary liaison between the community and local law enforcement agencies• Oversee community outreach programs, events, and educational initiatives• Manage centre operations, including budgeting, fundraising, and grant applications• Lead and mentor a team of staff and volunteersCommitted to fostering diversity, equity, and inclusion in all aspects of community policing. Passionate about creating positive change through collaboration and innovative problem-solving.

• Organized budgets, oversaw P&Ls, and achieved margin targets consistently to stay on track with growth plans.• Enhanced operational success through effective staffing, strong training, adherence to safety regulations, and well-timed customer service.• Responsible for coding invoices for the accounting department. • Processed bi-weekly payroll for a staff of 30.• Mentored and motivated team members to efficiently achieve challenging business goals.• Organized and executed numerous outside events for various local for-profit and non-profit companies.

• Prepared weekly schedules for a staff of 20 with various availabilities. • Implemented health and safety guidelines for all Romer’s restaurants. • Personally met with customers to resolve issues and ensured that they are satisfied and that the Romer’s brand promise is met. • Responsible for ordering and maintaining liquor inventory every week. • Recruited and trained staff in delivering great customer service and on selling liquor, wine, and beer. • Setup sales competitions for the front of house sales staff to encourage increased sales.

• Managed one of Milestone’s key franchise locations; I was responsible for maximizing the experience of approximately 400 customers per day while managing a staff of 40, as well as overseeing sales of $3.2 million per year.• Prepared weekly schedules for a staff of 40 with various availabilities. • Effectively used the just in time ordering strategy, to keep operational costs down, while promoting efficient levels of service.• Prepared labor plans for the restaurant, based on past and current sales trends, to keep labor costs down.

• Hired as a server, quickly promoted to manager.• Ensured customers’ needs were fulfilled and time spent was enjoyable.• Resolving clientele complaints through communication by finding a solution for their issue.

• Managed a sales route with 125 regular stops to improve route efficiency and expand existing customer relationships.• Completed routine reports & correspondence and dealt effectively with customers and employees.• Built positive customer relationships with clients and resolved service issues.

• Awarded top salesperson three times for the highest sales coupled with positive customer service metrics.• Upselling of merchandise by describing the benefits of certain features that would help improve the customer’s home living.• Resolved customer issues when they arose through communicating company policies.

• Promoted to Sergeant; provided day to day supervision of a squad (10) of infantry in Afghanistan and assisted them in dealing with their issues.• Completed patrols to reach out to the local population to sustain civil order.• Graduated in the top ten percent of my class out of 104 students at the Primary LeadershipDevelopment Course in Hawaii.• Instructed and prepared classes for a total of 14 peers and subordinates in order to stay currentwith regulations dealing with job-specific tasks and safety/ethical standards. • Honorably discharged.