Paul Oswald Email & Phone Number

Seattle, Washington, United States

Enterprise Agile Coach who advised and mentored Accenture clients in Agile practices, instilled Agile behaviours and principles, created Agile thought leadership documents and training material, guided a client’s Agile Transformation Office in rapidly scaling their entire B2C group on a large-scale digital transformation, and directed the Agile transformation of client’s marketing and sales teams laying the foundation that was used to scale globally.• Defined and executed a client’s transformation roadmap partnering with executive leadership, responsible for launching four Agile Scrum Teams within 3 months leading to an increase in the program’s efficiency by 600%• Initiated the migration from work tracking in Excel and PowerPoint to Monday.com resulting in 80%-time savings• Launched 30+ teams of ~15 individuals into Agile Scrum Teams through formal Sprint 0 workshops helping the client scale from 6 to 130+ teams in two years• Established and rolled out a formal quarterly planning event adopted across the program that resulted in an increase in velocity and earlier identification and mitigation of risks• Developed a custom-tailored Agile Maturity assessment and framework that was leveraged by all Agile teams on the program resulting in 200%-time savings efficiency• Facilitated numerous workshops on Agile topics with teams and leadership including Story Point Estimation, Definition of Ready (DoR) and Definition of Done (DoD), User Story Writing, Story Splitting, and PI Planning• Supported client in establishing Communities of Practice and Chapters

Seattle, Wa

Agile Coach and Scrum Master who led a CRM development team, upskilled a client Product Owner who was new to the role, and facilitated the entire program’s shift from Excel to Azure DevOps. Served as lead Scrum Master for another client driving non-Production environment management, defect triage, and defect fixing as well as all new development.• Drove all new development, both frontend and microservice, and maintenance for each of the monthly enterprise releases from Jan. – Nov. 2019, delivering ~20 change requests to Production• Managed all non-production environment defect support across 10 environments from triage to post-deployment sanity reports• Coordinated the migration from Rally to JIRA getting the project fully aligned in JIRA ahead of schedule• Constructed a formal Definition of Ready and Definition of Done for the development team to use to evaluate work for readiness and completion resulting in a 50% reduction in defects and 80% increase in predictability

Seattle, Wa

Scrum Master who led multiple scrum teams of ~10 people through varying sprint lengths (1, 2, and 3-weeks). Acted as a custodian for the Agile process and ensured all scrum processes were used as intended. Defined metrics and dashboards that was used by all 20 teams.• Led governance and reporting for both development and test pillars, establishing a weekly meeting with Accenture and client stakeholders to review KPI’s current status, trend, threshold, and history• Facilitated quarterly program-level retrospectives amongst all Scrum Masters to identify and assign action items to improve morale, productivity, and process improvement• Established a formal Definition of Ready (DoR) and Definition of Done (DoD) that was adopted across the program• Co-facilitated a user story workshop for new Business Analysts and Product Owners for user story creation and best practices

Seatte, Wa

Scrum Master who led two scrum teams of ~10 people. Acted as a custodian for the Agile process and ensured all scrum processes were used as intended.• Directed weekly scrum of scrums event with client leadership spanning 20 teams• Defined key metrics that would be tracked across all scrum teams including: velocity, cycle time, throughput defect density, defect escape rate and produced automated reports resulting in time savings for each Scrum Master• Prepared a checklist for Scrum Master responsibilities for prior to the sprint start, during the sprint, and after the sprint was completed which increased continuity across the program and accelerated the ramp up for new Scrum Masters who joined the project• Coordinated first integrated testing in SIT environment between Accenture, client, and another vendor resulting in establishing a war room to gain better alignment between the frontend, middleware, and backend teams

Seattle, Wa

“Junior” Scrum Master who shadowed three senior Scrum Masters for two months and then took over as Scrum Master for an established scrum team of ~10 people.• Represented scrum team in weekly scrum of scrums event with client leadership• Educated the team on relative estimation and planning poker resulting in a 25% increase in velocity• Assisted other Scrum Masters in meeting facilitation and documenting/sharing meeting minutes while shadowing them

Seattle, Wa

Seattle, Wa