As the Americas Area Lead for the Microsoft Solution Assessment Desk, I lead the delivery of Microsoft solution assessments across Canada, the United Sates and Latin America, managing a team of consultants to ensure seamless execution. My role involves working closely with internal teams, partners, and clients to drive digital transformation and optimize technology investments.Key responsibilities include: • Leading a team of consultants, providing direction, support, and mentorship to ensure high performance and successful project outcomes. • Overseeing multiple solution assessment projects, ensuring on-time delivery and high-quality results. • Managing resources, budgets, and timelines to meet project goals while optimizing processes and ensuring alignment with Microsoft best practices. • Driving continuous improvement initiatives to enhance service delivery and maximize client value.With extensive experience in managing cross-functional teams, project management, and cloud technologies, I focus on delivering impactful solutions and ensuring exceptional client satisfaction.

Led a team of consultants in partnership with Microsoft, helping organizations successfully transition to the cloud by leveraging advanced software tools for data analysis and insights. We empower clients with customized, data-driven solutions that drive innovation, operational efficiency, and business continuity while ensuring robust security measures.Key Responsibilities: • Develop and deliver tailored solutions that addressed client-specific challenges, ensuring seamless cloud adoption and long-term success. • Collaborate with cross-functional teams and stakeholders to optimize processes and ensure alignment with client objectives. • Focused on delivering secure, scalable, and future-proof cloud solutions, enhancing business continuity and minimizing risk.

Supported the growth and success of the Solution Assessment business in Canada by building and scaling a high-performing team from 3 to 20+ professionals, including consultants, technical analysts, cloud solution architects, and developers.Key Achievements & Responsibilities: • Led the expansion of a diverse, multidisciplinary team to meet increasing demand for cloud solutions, positioning the business for long-term growth and success. • The team guided organizations on their cloud transformation journeys by leveraging cutting-edge software tools for data analysis, delivering data-driven insights and tailored solutions. • Helped clients develop cloud strategies that ensured innovation, operational efficiency, and security for clients, while enhancing business continuity. • Worked closely with clients and internal teams to develop custom cloud solutions that addressed specific business needs, ensuring seamless transitions and sustainable outcomes.

Provided customers across Canada with an in depth understanding of the opportunities available in their IT environments to improve productivity, reduce cost & optimize investments. Utilizing modern software tools, we gather and analyze information to provide data-driven insights & recommendations for cloud migrations, digital transformations, cybersecurity & process improvement.

Assisted a variety of clients build channel relationships and to drive increased results by offering strategic insight & input to their businesses. Notable clients have included Microsoft, N3 & Decision Cloud. Projects have included Cloud Services implementation, Program Management, Project Management, Workflow Development, Software Asset Management, Business Intelligence & Data Analytics.

Worked with the corporate Software Asset Management (SAM) & Hosting & Managed Service Provider (HMSP) teams to develop & deliver content & materials on core SAM motions for internal stakeholders and for the Hosting & Managed Service Provider ecosystem of partners worldwide.

Created and led the Hosting & Cloud Partner Business in Canada. Built and lead a team of Partner Account Managers, Licensing Sales Specialists, and Marketing professionals, to drive SaaS services and growth through 400+ Telcos, Hosters, SaaS ISVs & Outsourcers/SIs. Built the business from zero to become one of the fastest growing revenue segments at Microsoft, generating $23M annually (1.9M/month) in monthly recurring revenue (MRR).

• Managed various Telephone Companies (Bell Aliant, AT&T Canada, Sprint Canada & SaskTel) & Top-Tier Web Hosting Companies & Application Service Provider’s (ASP's) nationally.• Responsible for enabling partners to deliver eCommerce solutions, increasing market share of Microsoft Web Server technologies, promoting Service Provider offerings and creating market awareness for hosted solutions.• Implemented & managed all aspects of the Application Services Agreement (ASA) Licensing Program for Canada.• Bill Gates Circle of Excellence Award Winner for highest sales over-achievement within the Telecom Service Provider division worldwide by exceeding sales quota by 278% (FY2001).

• Directly managed (20 regional) and co-managed (10 top-tier) Telephone Companies & Internet Service Providers across Canada (incl. Bell Canada, SaskTel, MT&T, NBTel & IslandTel).• Responsible for selling the Microsoft Commercial Internet System (MCIS), increasing Web Server market share, and web browser distribution (Internet Explorer).• Implemented & managed all aspects of the Windows Internet Service Provider Referral Program for Canada.

• Supervised a team of 18 telesales agents.• Interviewed new employee candidates for the team.• Created sales incentive programs to increase team sales revenue.