• Formed and lead a cross-functional engineering and operations team responsible for delivering live OTT video streaming services: event operation, active monitoring, and ad insertion.• Support large media customers including WarnerMedia/Turner Sports, NBC Sports, DirecTV LATAM, YESN, MSGN, and Spark Sport.• Support marquee live events including the Super Bowl, Olympic Games, NCAA March Madness, and Rugby World Cup.• Support of high-profile sports leagues including NFL, NBA, Formula 1, UEFA, and Premier League.• Built a new event operations automation platform that integrates with the Aventus video streaming platform and the Orbis direct-to-consumer (DTC) video service resulting in improved reliability and expanded capacity to support over 3,000 live streaming events per year• Managed year-over-year event volume growth of 72% in 2020 and 45% in 2021. • Built a flexible staffing model to cost-effectively support ebb and flow of live event volume throughout the year. • Provided leadership for product managers, program managers, engineers, and operations staff.• Manage a team that consistently exceeds SLA commitments and regularly receives customer praise.

• Created, staffed, and led a new team responsible for the successful delivery of DTC video streaming solutions to enterprise customers. • Cross-functional team included customer engagement managers, solutions architects, program managers, and software engineers.• Onboarded DirecTV LATAM and supported the initial launch of their new DTC streaming service, DirecTV Go. This complex product was developed on an aggressive timeline and released in multiple countries in November 2018.• Onboarded Spark Sport to launch a new DTC live sports streaming service in Spring 2019.

• Product owner for a new adaptive learning platform that uses data-driven machine learning techniques to optimize student learning journeys.• Managed delivery of the first commercial version of the Enlearn Adaptive Learning Platform to Voyager Sopris Learning, which they used to power their revolutionary online learning system, Velocity.• Product owner for the mobile version of the Enlearn Adaptive Learning Engine used by the EkStep Foundation to enable personalized learning in numeracy games.• Project manager for a research trial evaluating the impact of learning maps on teacher efficacy and student learning outcomes in 6th grade math classes. Funded by a grant from the Bill & Melinda Gates Foundation.• Managed an exploratory project in math problem item generation and problem space exploration tools for a major assessment company.• Responsible for client engagement, project definitions, pricing, delivery of product, and ongoing support.• Instituted agile development processes to enable reliable, sustainable delivery of high-quality product.

• Managed full-stack development and quality assurance team in building collaboration features for Adobe Creative Cloud: new file and folder sharing capabilities, and new API service for sharing Creative Cloud resources across Adobe mobile apps and desktop applications.• Made daily production deployments more reliable by instituting quality processes and investing in test automation.• Professionally resolved critical service outages as on-call manager.

• Project manager for deployment of Adobe Primetime video streaming technology for NBC Sports.• Oversaw development of web-based video player and integration of video streaming and ad insertion solutions for broadcast of live sporting events including NFL Football, NHL Hockey, PGA Tournaments, Premier League, Triple Crown, Formula 1.• Designed pragmatic solutions to address feature gaps throughout the system.• Worked closely with third-party streaming service provider to deploy Primetime servers and ensure quality of video delivery.

• Managed six engineering teams worldwide for Adobe’s professional video production products.• Shipped Adobe Production Premium Creative Suite 5.5 and 6.0 releases on schedule with high quality.• Created and managed cross-team working groups to solve critical workflow problems across multiple products.• Rebuilt release engineering team into a professional service organization.• Hired, transitioned product development team, and set direction for engineering services in China. Liaison to global development teams in China and India.• Reorganized teams to improve efficacy and ensure consistency of agile practices.SPECIAL ASSIGNMENT - LONDON OLYMPICS 2012 JUNE 2012 – AUG 2012• Asked to join late in the project to help struggling team deliver live video streaming apps for the 2012 Summer Olympics. • Collaborated with NBC Sports VP of Technology, internal development teams, contract development teams, and streaming service provider to evaluate and resolve critical issues.• Quickly formed tiger team of 11 internal and external quality engineers to verify iOS and Android apps.• Developed rigorous test plan and directly daily activities for quality assurance team.• Delivered a quality product in an extremely high-pressure environment with an inflexible deadline.• Apps were downloaded by millions of viewers to watch live and on-demand video of the Olympic games.

• Led globally distributed team of 12 engineers in architecture overhaul of 15-year-old code base and transformed Audition into a modern cross-platform high-performance digital audio workstation.• Certified Scrum Master and the first Adobe engineering manager to transition a team to the Scrum development methodology.• Served as Scrum evangelist resulting in widespread adoption throughout Adobe.• Created new award-winning product, Adobe Soundbooth, to address new market opportunity.• Shipped Adobe Audition 2.0, 3.0, CS5.5, Soundbooth CS3, CS4, CS5 and multiple interim updates.

• Integrated employees and technology of newly acquired company into Adobe.• Managed schedule, resources and cross-team coordination to ship Adobe Audition 1.0 and 1.5.

• Managed team of 10 software engineers to deliver encoding tools and SDK for streaming media platform.• Oversaw development of new digital media encoding architecture, SDK, and production application.

• Program Manager for streaming media creation and encoding tool, RealProducer and Real Producer SDK.• Orchestrated engineering, test, and documentation resources to successfully deliver two major-version releases and multiple minor-version releases on aggressive timelines.

• Designed and developed public encoding SDK, extended capabilities for multiple bit rate encoding and added live audio/video broadcasting for RealProducer G2 6.0 release.• Added publishing features to award-winning encoding product, RealPublisher 5.0.