Paul Kendall Email & Phone Number

Seattle, WA, US

Seattle, Washington, US

Tempe, AZ, US

Leading information technology strategy, execution and service delivery and support for our business and more than 10,000 global employees. Re-inventing our employee technology experience as we plan for Return-to-Office. Advisor and partner providing digital strategy, technology best practice and solutioning across all corporate functions. Managing a.

Bellevue, WA, US

Led “back-office” technology spanning finance, accounting, human resources, legal and compliance, procurement and other corporate functions along with technologies supporting customer flows including credit, lease/loan, payments, collections and others. Enterprise owner of migration to cloud-based productivity, collaboration and telephony technologies..

Zurich, CH

Appointed as Chief Architect for global core infrastructure spanning compute, storage, network, and data center. Infrastructure head for enterprise architecture, XaaS strategy and overall technology management for the bank including establishment of IT Book of Standards, and related processes and governance. Managed global team of senior technology.

Zurich, CH

Recruited to establish and head the bank’s Global IT Portfolio Management function, leading implementation, adoption and support of enterprise tooling and processes for greater alignment and optimization across the entire technology landscape, and IT assets lifecycle, from planning through production. Managed, centralized team and global virtual team of.

Berlin, DE

Partnered with Fortune 500 clients to optimize enterprise strategic architecture and planning through a combination of industry-leading technology and process excellence. Implemented a framework for enabling IT best practice within the company’s platform focusing on reusability, automation and usability. Established customer satisfaction program, KPIs and.

Redmond, Washington, US

Created vision, roadmap and secured sponsorship for key initiatives to improve strategic planning and enterprise architecture management. Directly negotiated multimillion-dollar software agreement with vendor C-level executives, including the CEO, for a solution to support enterprise strategic planning. Accelerated EA governance processes by introducing.

Redmond, Washington, US

Built and led a team of up to 25 enterprise architects to establish future state architectures and enterprise roadmaps. Partnered with leadership and stakeholders to ensure delivery of strategic initiatives. Established EA standards and guidance as cornerstones of architecture governance. Created greater architectural alignment, re-use and better.

US

Headed delivery of mission-critical, highly integrated systems in a post-merger environment, supporting sales operations for high-growth B2B market teams (Business Markets Group). Managed group of 100 employees across three regions driving global sales, compensation, and business intelligence solutions. Advised and delivered AT&T Wireless/Cingular.

Represented AT&T Wireless in the area of B2B systems in secure pre-merger negotiations with Cingular Wireless to assess potential merger synergies, gaps and opportunities. Advised merger discussions with technical analysis of combined companies’ B2B technologies and proposed roadmap for post-merger integration.

Operated three enterprise data centers including facilities, server, and storage infrastructure. Managed $150M+ budgets and over 300 support staff. Served as the primary IT interface for all ongoing and future application-hosting needs. Streamlined operations by implementing ITIL “managed services” model and process redesign. Eliminated significant.

Led group of 50 cross-functional personnel delivering computer telephony solutions, including the introduction of industry-leading natural language IVR, routing, and screen-pop technologies. Generated substantial cost reduction by consolidating 75+ geographically distributed Interactive Voice Response (IVR) platforms supporting 21M calls monthly onto a.

Seattle, WA, US

Led technology integration of a major SAP implementation for HR and Payroll departments of a global retail client. Stepped in as interim IT product manager for consumer self-service with large national mobile telecom.

Dublin 2, IE

Partnered with consulting practices across Latin America to create ERP centers of excellence and build regional client and project base. Managed global customer initiatives in Brazil, Venezuela and Ecuador with primary industry focus on aerospace and oil & gas.

London, GB

Developed methodologies and tools to support package and SAP-enabled re-engineering; successfully managed international, multi-language teams implementing ERP systems across the U.S. and Mexico.

Norwalk, Connecticut, US

Provided application and process expertise with an industry-focused group developing global document management solutions for the pharmaceutical, biotech and healthcare industries.

Bachelor'S Degree, Business Administration / Economics (Dual)

Executive Education, Artificial Intelligence: Implications For Business Strategy