▪ Point of contact in charge of all administrative processes for the Parks Department, while assisting the Roads and Fleet department administrators, when required.▪ Duties include processing payroll, supervision and management of purchasing life cycle, respond to inquiries from both internal and external sources, maintain both physical and electronic file-management system within a team structure, troubleshoot any electronic or software issue within the department for all branches.▪ Problem solve complicated issues involving multiple departments & teams, while providing positive solutions▪ Organization of internal staff initiatives such as lunch events, learning sessions, holidays & team building.▪ CityWorks & SAP expert - processing service requests while working with both Service Barrie and CityOperations staff to ensure the efficient and excellent customer service to City residents.

▪ Assisted with the re-opening of the city’s recreation centers after the latest lockdown. This included COVID safety measures, assisting with the mapping out of spaces to adhere to the COVID guidelines, activity planning and implementation, assisting staff with the new procedures, supervising the various areas of the center, and educating the public while providing excellent customer service.▪ Took on extra responsibilities such as being the sole planner and supervisor of the youth programming,supervising the facility entrance and gymnasium activities, as well as various administrative duties.▪ Program Instructor - planned, implemented and lead various activities including Christmas Camp and various sport programs

▪ Lead all 3rd party event projects from start to finish. Research, seek-out and introduce special events for the Town of Wasaga Beach, focused on attracting visitors and tourists for multiple days.▪ Develop relationships and work with special event promoters and organizations to attract events to Wasaga Beach throughout all seasons that contribute to enhancing the tourism economy of the Town.▪ During COVID pandemic, was given the opportunity to take on duties in the departments of community recreation, senior active living, and ice rink facility operations.

Assigned increasing responsibilities to support a rapidly growing technology firm as it expanded from 10 to almost 100 employees. Broad role incorporating responsibilities in executive assistance vendor relations, project management, community and customer engagement, and program management and policy/procedure development. Designated health and safety lead. Managed office, budget and staff for areas within scope of responsibility.▪ Initiated a customer advocacy program to incentivize customers to become brand champions▪ Strengthened relationships with industry, educational institutions and community groups through the strategic development of community engagement and sponsorship programs. Prepped executives for media events.▪ Oversaw the planning and execution of an inaugural conference co-hosted by Checkfront▪ Managed logistics and budgets for 8-12 trade shows annually; planned and organized all aspects of staff events▪ Led a multi-disciplinary project team in the design and construction of 4800sqft and 2800sqft offices; organized and executed company move to new office space▪ Recovered 80% of company’s research and development costs by managing government tax credit applications▪ Secured major new contracts by writing business proposals and managed numerous RFP processes for company

- Coach & Instructor for various basketball teams of different ages under the Eli Pasquale banner.- Coach teams in Victoria Night League, Champions Academy Clinics, Saturday Recreational Leagues- Individual Coaching & Program Planning for all levels in skill development, strength and agility training, athletic conditioning and mental preparation.- Instruct basic to advanced techniques and skills in basketball to help promote individual development, team cohesiveness, understanding of the game, and healthy/active lifestyles.

Broad role providing administrative, project, technical, and operational support to Government House operations. Assisted the Lieutenant Governor, her Private Secretary, and Director of Operations with correspondence, community relations, and event management.▪ Took initiative to curate House’s 700-piece art collection; project required extensive research and verification of historical / donor records▪ Managed logistics for high-profile events with detailed protocols, including the 2014 Royal visit

- Use skills to assist in the management of various projects as assigned. My major project was the organization and running of the User-Testing of our software. I also was in charge of organizing and performing the training for the Customer Support workers.- Organized the Knowledge Management strategy of the department. Performed administrative tasks as required.- My roles in Event Coordination, Graphic/Document production, the newsletter and Committees came along with me as additional duties (see Admin. Assist. role for details).

- An additional role I volunteered for after our CIO’s assistant left the company. I was performing these tasks while still performing my duties as Administrative Assistant and Program Management Coordinator, respectively.- Document-production for meetings and presentations- Represent the CIO in meetings and take notes to recap with him afterwards- Take on projects as delegated by the CIO and ensure they are completed with documentation to keep him informed. An example of this would be the assessment of testing strategies for software that we were developing

- Event Coordinator/Staff Engagement Lead – I was the sole organizer, planner and MC of all the major company events. This would include the solicitation and booking of venues; budget creation, tracking and reconciliation; guest management; supply procurement; point of contact with vendors and company employees; post-mortem tracking of all events including attendee satisfaction and future considerations.- Internal Graphics & Special Projects: Create, order and distribute business cards, create & maintain company Organizational Chart, create graphics to be used on internal and external websites, internal/external signage. Was also the organizer, creator and distributor of our monthly company newsletter.- Provided timely, accurate and efficient organizational support to the other departments, including upkeep of various records, reports, documents, filing systems, etc. as required.- Co-Chair of Health and Safety Committee. Charity Committee board member and Co-Chair of Opportunity Assessment sub-committee

In this contract position, I was the sole administrator in charge of planning, organizing and implementing a city-wide waste clean-up event aimed at cleaning the public parks and spaces of the city of Barrie. Organizing sponsors, developing a website, gaining volunteers, correspondence with participants and partners, reporting to my supervisor, working with the media and labor were a few of the tasks I had to perform.In the end, over 18,000 participants from the local community and schools helped clean up the city and I was given high praise for my performance and organization.

- In my department, I was tasked with various sales and organizational practices such as product knowledge, product placement and storage management. I was given many tools in customer service and dealing with different types of personalities. Also developed a good deal of knowledge about current technologies.

With over 10 years working in the department, I was contracted to assist with many different administrative tasks. I was assigned special projects to lead or assist by the full-time staff in the City of Barrie Recreation department. This includes the implementation and organization of Christmas and March Break Camps, training staff, helping implement the “iWorks” software for staff payroll, Supervision of Promotional Events such as “Celebrate Barrie”, and Customer Service-based tasks such as reaching out to, or, taking phone calls from the public.

- In charge of organizing, implementing, and supervising the City of Barrie Day Camps Leadership Program. The ages of the young people in the program ranged from 12-17. The ages of the staff I trained were from16-25.- I organized the sponsorship of the program and planned training sessions for all staff and volunteers working in the camps. I would then supervise and assist staff as required.- I trained the staff and volunteers on topics such as: working as a team, critical thinking, customer service, problem solving, organization and program planning.- As the only administrator of the leadership program, I was solely responsible for all of its aspects and I grew the registration from 40 participants, to 160 participants a summer.- In addition to working with youth and staff, I performed a substantial amount of administrative work that included the taking of phone calls, use of CLASS software, extensive working knowledge with all Office programs (PowerPoint, Excel, Word, Publisher, Outlook), customer service with patrons and the public, and the use of email and other office-related practices.- Other Skills Include: Payroll Process, Staff Scheduling, Equipment Procurement, Staff Event Organization, Supervision & Evaluation of Staff, Program Adaptation and Training in Inclusive Practices