•ABP Ireland & Poland IT Infrastructure Manager•Formerly IT Support specialist For Origina.• Cisco enterprise configuration, Cisco VoIP, firewalls ,ITIL ,successfully completed CompTIA A+ , N+ and MTA, with extensive practical experience gained.• Solid experience in networking | installations | repair | configurations, with a genuine interest in technology.• Strong track record in providing ‘Excellence in Customer Service’ | technical troubleshooting | people management | training and mentoring, with ability to work and thrive under pressure.• Team player with proven ability to mentor and motivate others to meet agreed targets and deadline, and who believes in leading by example.• Excellent communication skills – verbal and written