Paul Lochrie

Paul Lochrie Email and Phone Number

City Facilities Management Ltd @ City Facilities Management Ltd
lanark county, south lanarkshire, united kingdom
Paul Lochrie's Location
Cambuslang, Scotland, United Kingdom, United Kingdom
Paul Lochrie's Contact Details

Paul Lochrie work email

Paul Lochrie personal email

n/a
About Paul Lochrie

I am a professional hard working person with extensive experience in supervisory / administration roles in the Facilities Management industry. I am a highly organised and efficient individual. I have excellent interpersonal skills and enjoy working on my own initiative and as part of a team

Paul Lochrie's Current Company Details
City Facilities Management Ltd

City Facilities Management Ltd

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City Facilities Management Ltd
lanark county, south lanarkshire, united kingdom
Employees:
381
Paul Lochrie Work Experience Details
  • City Facilities Management Ltd
    Test Analyst
    City Facilities Management Ltd Feb 2018 - Present
    Glasgow
    Achievements and responsibilities: • User test new software systems for new business projects worldwide.• Raise bugs and improvements in Jira Software System. • Liaise with new clients worldwide to ensure new software fits their business needs.• Support clients all over the world with any issues they have with the new software.• Be the contact between the End User and IT.
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  • City Facilities Management Uk
    Contact Centre Supervisor
    City Facilities Management Uk Mar 2015 - Feb 2018
    Glasgow, United Kingdom
    Achievements and responsibilities: • To lead a team of over 90 operators in the contact centre.• Planning and management of resources to ensure 24/7, 365 days per year coverage.• To manage absence, lateness, disciplinary and grievance procedures for the department.• Recruit, coach and provide training to personnel to ensure high customer service standards.• Evaluate Performance and ensure that KPI’s are met.• Prepare reports for different departments and upper management.
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  • City Facilities Management Uk
    Helpdesk Team Leader
    City Facilities Management Uk Mar 2012 - Mar 2015
    Glasgow, United Kingdom
    Achievements and responsibilities: • To lead a team of operators in the contact centre• To train and coach operators within my team• Configuration changes on in-house database • To carry out disciplinary hearings• Collate and Escalate information on serious Incidents to senior managers both internally and to our customer
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  • City Facilities Management Uk
    Helpdesk Operator
    City Facilities Management Uk Mar 2010 - Mar 2012
    Glasgow, United Kingdom
    Achievements and responsibilities: • Logging all maintenance calls for our customers• Dealing with any queries from customers and managers• Passing all jobs to engineers / contractors for any maintenance issues• Helping Team Leader with their duties to assist the running of the team
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  • Babcock Rail
    Recruitment / Admin Assistant
    Babcock Rail Oct 2006 - Feb 2010
    Glasgow, United Kingdom
    Achievements and responsibilities: • Booking transport for agency workers every week• Answering emails and telephone calls• Processing timesheets and overtime• Ordering stationary
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Paul Lochrie Skills

Customer Service Management Microsoft Office Leadership Team Leadership Supervisory Skills Contact Centers Team Management

Paul Lochrie Education Details

  • Langside College
    Langside College
    Hnc

Frequently Asked Questions about Paul Lochrie

What company does Paul Lochrie work for?

Paul Lochrie works for City Facilities Management Ltd

What is Paul Lochrie's role at the current company?

Paul Lochrie's current role is City Facilities Management Ltd.

What is Paul Lochrie's email address?

Paul Lochrie's email address is pa****@****s.co.uk

What schools did Paul Lochrie attend?

Paul Lochrie attended Langside College.

What skills is Paul Lochrie known for?

Paul Lochrie has skills like Customer Service, Management, Microsoft Office, Leadership, Team Leadership, Supervisory Skills, Contact Centers, Team Management.

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