Paul Lupinacci Email & Phone Number

Toronto, On, Ca

EthicalAI provides consulting services and software solutions to power utilities and other asset-intensive industries to identify and deliver positive-impact use cases of machine learning.We also work with the research community to identify the latest advancements for creating machine learning software systems and asset management techniques.

Toronto , On, Ca

Forte Ventures provides consulting and advisory services for start-up and growth stage technology firms.

e-WorkSAFE is a mobile app and cloud platform that keeps front-line electrical workers safe and helps organizations mitigate risk and improve compliance for their staff and contractors as well as increase reliability & efficiency of their operations.This project was essentially a turnaround. My objectives were to define & implement the business strategy for the company including product roadmap, go-to-market plan, sales & support model and organizational plan. e-WorkSAFE was acquired in September 2023.

Raleigh, North Carolina, Us

Part of the M&A team working on completing this acquisition. Post-acquisition, my focus was on the integration of VIZIYA Corp with Prometheus.

Operational and P&L responsibilities for:• Product Management & Product Development• Customer Onboarding & Implementation Services• Customer Support & Customer Success• Cloud Platform • IT InfrastructureVIZIYA's software products are designed to bolt-on to ERP Asset Management solutions such as Oracle E-Business, SAP, JD Edwards and IBM Maximo and include:• Scheduling• Financial Budgeting• Machine Learning / Analytics / Business Intelligence• Mobile Apps• Internet of Things (IoT)• Warranty TrackingI successfully lead the product management, development & launch of 5 new products.VIZIYA's customer base is made up of 55,000 users at over 850 sites from the Global 1000 companies worldwide.VIZIYA was ranked in Deloitte Canada's Technology Fast 50 for 3 years.VIZIYA was acquired by Quarterhill (TSE: QTRH) in 2017 and subsequently acquired by Prometheus Group in 2020.

Toronto , On, Ca

As a contract executive, engagements covered all aspects of technology company operations, including:• Product Management• Product Development & Operations• Corporate & Product Strategy• Professional Services• Customer Success• Customer SupportI worked with software companies in several markets, including:• Learning Management Systems and e-learning• Human Capital Management• Clean Technology & Carbon Accounting• Long-Term Care and Home Care• Enterprise Asset Management• Identity and Access ManagementWorking with Hewick Research, I provide strategic consulting, market research services, commercialization and funding assistance to technology companies.

Cambridge, Ca

Helped guide the company through its successful transition from a custom software development firm to a software product company focused on the home healthcare market.Major Accomplishments include:• Established and staffed the Product Management function which successfully contributed to the initial development and full customer release of the MedShare HC product • Developed MedShare’s Product Roadmap which included one of the industry's first mobile applications • Developed the MedShare Product Implementation Methodology and utilized it on successful customer implementations.• Oversaw the successful implementation of the first four customers on the MedShare HC product.• Set up the Customer Support organization and on-line support systems.MedShare was acquired by CellTrak in 2011.

Detroit, Mi, Us

Responsible for the integration strategy for the Changepoint product and the Compuware product suite to fulfill the vision of the Compuware-Changepoint acquisition.

Seattle, Wa, Us

Responsible for the Product Management function including the product roadmap, release planning and launch, sales & services readiness, pricing, competitive intelligence. Also chaired the company's Product Strategy Group.Responsible for the satisfaction, retention and revenue generation from Changepoint’s customer base of 400+ companies including Global 1000 firms such as Microsoft, Dell, NCR, Mastercard and Hitachi. Major Accomplishments:-- Developed and implemented a comprehensive Product Management process-- Established the Product Management group and delivered 5 major product releases in 4 years-- Achieved the following Customer Management metrics: • Grew non-maintenance revenue from customer base from <$500,000 to over $2 million • Increased Maintenance Contract Renewal rate to >97% worth >$5 million annually • Improved Overall Customer Satisfaction Rating from 2.7 to 4.6 (out of 5.0) • Increased Customer Service Level Attainment to 98% from 54%Changepoint was acquired by Compuware in 2004.

Mba

Basc, Mechanical Engineering

Education record