eProcurement - Senior Product Owner of Punchout & Purchasing Manager PlatformsI was contracted by RS Components (initial 3 months, extending to 18) to lead a team of software engineers to deliver several projects across EMEA & APAC regions. Each project had problems to solve and improvements to make. Solving these problems and making improvement led to: - Client contract renewals- Increased revenues- Updated security (Multi factor authentication & PCI Compliant)- Moving towards a cloud based solution- Improved bug/ incident tracking, backlog management and resolution- Excellent cross team collaboration and stakeholder engagement China Ecommerce WebsiteAs with many companies, websites hosted outside of the China Firewall means page load speeds can be extremely slow. I worked with the China website Team to lead the testing of webpages and to baseline the results and provided a recommended solution.

- Mapped functionality for Health Surveillance service, covering 20 distinct processes- In-depth market & competitor research of Occupational Health Service

Developed and launched a start up brand, Natural Ambition. Own Formula of Organic Sports Nutrition Products.- Established Global supply chain and distribution network- Developed brand and ongoing brand strategy - Marketing, Social Media & Sales Strategy- Product development- Innovative packaging development, no plastic, completely recyclable- Low environmental impact strategy- SEO strategy - page 1 of Google for certain keywords within 3 months of site launch- Paid Search and display- Facebook pixel re-targeting and cart abandonment strategy - Email marketing- Contracts & due diligence www.natural-ambition.co.uk

Product Owner of Occupational Health, Workplace Health Screening & Medex (Private Health Insurance Excess cover)

Offshore/ Onshore Team ManagementJiraDigital Strategy & PropositionsDigital Release ManagementManagement of Product BacklogBusiness RequirementsBusiness CasesProduct StrategyProduct ManagementIncident Management

Business RequirementsProduct concept development Business/ benefits cases

- Improved response rates from 0.8% to 1.13% for Cashcascade and increased income by average of 25% through Campaign Management and analysis.- Online Gaming product development & delivery for recruitment of new supporters.- Integration of email marketing to Acquistion & Retention campaigns.- Management of web based & social media content related to campaigns and home page banner space.

Primary Duties and ResponsibilitiesReal Estate/ Website Banner Management• Established marketing needs of business areas wishing to use Real Estate to promote products or services• Provided recommendations to Customer Acquisition, Customer Marketing and stakeholders• Analysed and reported on banner results through the use of web analytics. Email marketing - Improved email response rates by improved landing page content.Online Projects/Initiatives•Projects include but not limited to: Contactless payment system; McAfee complimentary Online Banking Suite; Visa Olympic campaign; new content initiatives and Online User guides for Strategic Partners websites.Business as Usual (BAU)•Manage content changes to the UK websites, Online User Guides and Micro Websites•To generate and form Strategies/Concepts, which improved Customer Journey and increased Conversion•Web based projects•Google Analytics.

Responsible for implementing online strategies for clients businesses. High conversion rates achieved.Delivered a customer-based portfolio of circa £100k within the first 12 months of operation.Search - Organic & PaidImplementation and Management of SEO Campaigns through the use of online marketing tools such as website diagnostics, extensive research using Word Tracker, Google Adwords and Google Analytics.Project Management of online and offline campaigns. Identified new areas of sales opportunities.Management of all In-house Marketing Activity