Paul Mirano Email & Phone Number

Chicago, Il

Greater Chicago Area

Greater Chicago Area

• Key operational roles in major international litigation matters across multiple firms, clients, and organizations.• Process and analyze E-Discovery data across multiple internal and external database applications to support the law firm’s broad range of clients and litigation matters.• Develop technical solutions to assist in the attorney review process and the production of relevant data to opposing counsel. Work directly with legal teams and outside vendors to ensure all solutions meet attorney expectations and are completed in a confidential and time sensitive manner.• Analyze and respond to requests from attorneys and senior technical managers for database creation, maintenance, troubleshooting, and importing and exporting of data and reports, all while maintaining proper database security, standard properties, and quality-control procedures.Technologies:Database applications: Relativity, LAW PreDiscovery, Livenote, IPRO, bestpractical RTGeneral: Microsoft Word, PowerPoint, Excel, Outlook, Lotus Notes, Adobe Acrobat, QuickView Plus, UltraEdit, Textpad, Beyond Compare

• Perform installation of required hardware/software throughout the organization, and assist users with basic orientation and training for optimum deployment.• Act as IS team representative for intake of user assistance requests. Interface with users via telephone or in person to identify, research, and diagnose problems. Implement appropriate steps to resolve issues or engage other internal/external technical staff to assist, as needed.• Maintain detailed log of open/solved problems, and create /update appropriate problem-management database or help desk systems to serve as a resource for technical and non-tech staff to use for future problem solving.

Bachelor Of Science, Information Technology, 3.4

Education record