Paul-Adrian Mitroi Email and Phone Number

Responsible for end-to-end, quote-to-order delivery to customers across various process industries (such as Life Sciences, Chemical, Energy, Power, and Renewables) within Emerson Systems & Software Lifecycle Services business portfolio.Respond to requests to quote from customers received from the PSS Service teams across Europe.Analyzed customer requests for quotes and technical specifications for project proposals, raised and resolved any queries.Delivering accurate project quotations based on customer specifications that are in line with the sales strategy.Take ownership of customer orders received against quotations and verify them for accuracy.Take responsibility for invoicing customers once orders are complete.Ensure all databases are accurate and up-to-date (CRM, OCM, ERP, SAP Ariba, etc.).Created dynamic dashboards and reports with Power BI, delivering actionable insights to stakeholders and improving data-driven decision-making.

Offered administrative support for the UK & Ireland Emerson Process Management PSS Sales Service teams.Took ownership of customer enquiries and orders from receipt of enquiry to the close of sale ensuring a high level of Customer Service was maintained at all times.