Paul Lucking Email & Phone Number

Interface Solutions provides CEOs, their leadership team and board of directors with decision making support for developing and accessing a company's short- and long-term strategic initiatives and guiding companies through business planning and execution in a continuous improvement model. We focus on developing, modeling, evaluating, and implementing.

Nashville, TN, US

Provide start-up planning, organizational and business development leadership for The Health Exchange Market (THEM), and Manage My Health, LLC. (MMH). THEM provides a market for data acquirers and data providers of medical related data. MMH commercializes THEM’s Centers for Medicare and Medicaid Services B2C Blue Button 2.0 approval. The goals are to.

Los Angeles, California, US

Provided executive leadership to ActivAdmin as it grows its base of administrators of security systems, such as world-leading Lenel, AMAG and Software House with its proprietary SaaS learning platform. ActivAdmin’s customers are resellers of security systems software and its end users are the biggest and most profitable companies in the world plus.

Plano, TX, US

• Corporate Profile:Fortium Partners is an Information Technology Professional Services firm offering fractional and interim Technology Leadership. Responsibility Profile: Responsible for building prospect base in Middle.
• Increased the Middle TN KY and AL markets prospect base from none to over 700 enterprises with direct contact to over 600 CEOs.
• Lead a group of peers in a Professional Services Productization initiative. Conceived, and developed a cybersecurity focused professional services product with a go to market program which created a potential for $6MM.
• Chaired a peer team chartered to develop a playbook for new market area development. Developed a procedure to leverage LinkedIn for creating and expanding market awareness, for referral and client prospects.

• CORPORATE PROFILE: Provides project management, process improvement, and transformational Operations and/or IT executive professional services.ConsultantRESPONSIBILITY PROFILE: Responsible for delivering on client.
• Operational Optimization / Change Management / Product Development: Engaged to improve productivity 1% and decrease time of last dispatch by 3 minutes. Scrutinized operations by function, led planning and software.
• Cost Reductions / Productivity Improvement: A client’s plant had below acceptable production. Conducted an operational study and collected data. Built a simulation model in support of testing multiple process.
• Engagement / Technology Planning: Projects were not delivered on time and escalated IT costs beyond budget, and receiving poor user satisfaction scores. Tasked by the CEO to improve satisfaction a minimum of 30%..

• CORPORATE PROFILE: A $140M commercial and residential electronic monitored security company with 340 employees.RESPONSIBILITY PROFILE: $20M Revenue Increase Goal, $48M OPEX, $17M CAPEX. P&L responsibility for all.
• EBITDA Growth / Turnaround: Recruited by the Chairman after EBITDA erosion set in at a pace that would eliminate reserves within 6 months. Created a streamlined SOP and led development of a client web portal to shift.
• Operational Restructure / Cost Reductions: Customer frustration led to high receivables and attrition. Proposed a custom web-based CRM integrated with financial systems. Led CRM and interface development. Eliminated.
• Service Expansion / Strategic Planning / Team Development: Tasked by the CEO to build and manage a national network of servicing dealers. Created and led the strategy, recruited Engineering leadership created the Field.
• Technology & Capacity Planning: To increase IT infrastructure capacity to pace with growth (400%), over 90 days, sourced and negotiated a vendor agreement and developed and led the migration. This provided the.

• CORPORATE PROFILE: An $875M Nationwide Payphone operator. RESPONSIBILITY PROFILE: $675M OPEX, $1.3M CAPEX, responsible for Field operations, Fleet administration, Repair services, and supplies logistics.Achieved in.
• Turnaround: Following a failed merger, the operation was generating negative EBITDA in a shrinking market segment. Commissioned by the Board to restore profit through operational restructure. Created and instituted a.

Boca Raton, Florida, US

• RESPONSIBILITY PROFILE: $85M OPEX, $50M CAPX 10% annual compounded growth and 1200 employees with 4 direct. Achieved in this role:
• Business Remodeling: Customer Service was inferior to competitors due to an antiquated business model from 12 independent regional offices. Recruited by the President and challenged to deliver state of the art best.

Boca Raton, Florida, US

• CORPORATE PROFILE: A $2.5B multinational enterprise with 5,000 employees headquartered in the Bahamas. RESPONSIBILITY PROFILE: $105M OPEX, $132M CAPEX, 10% annual compounded growth and 50 employees 350 contracts with 5.
• Acquisition / IT Integration: Following an acquisition, the President assessed lagging technology deployment was restricting integration and growth. Spearheaded technology rebuilds and created an Enterprise Project.

• RESPONSIBILITY PROFILE: $65M OPEX, $20M CAPX 30% annual compounded growth and 600 employees with 6 direct.ACHIEVED IN THIS ROLE:
• Turnaround: Recruited by the CEO to serve as SVP and charged with restoring order in the wake of profitability issues. Investigation revealed system issues resulting in lost orders, plus picking, packaging, and.

CORPORATE PROFILE: Holding Company for InsuRx, a retail Prescription Benefit Management enterprise offering paper claims and Point of Sale adjudication processing services with complex formulary and contraindications management and America’s Pharmacy - a mail-order Prescription Benefits Management enterprise.RESPONSIBILITY PROFILE: Responsible for managing.

Subscriber card based pharmacy benefits management enterprises with integrated insurance formulary with medical based contra-indications.