PwC’s Application Managed Evolution Services are designed to not only support and maintain cloud applications but evolve the solution to realize greater business value. Our managed services teams provide the capabilities and flexibility organizations require to thrive and evolve in an ever-changing environment. This, in turn, enables organizations to focus on their business rather than operations.

Involta orchestrates IT transformation journeys using well-defined and rigorous processes to deliver hybrid cloud solutions, consulting and data center services tailored to our clients’ business drivers. We pair strategic consulting with the unique ability to leverage owned colocation facilities and infrastructure assets to deliver highly secure and reliable solutions every day.

Navisite is a trusted digital transformation partner for growing and established global brands. Through our highly specialized teams, industry solutions, business process expertise and application services, we provide the capabilities and practical guidance customers need to modernize, build and support more agile, resilient and expanding businesses. Our strategic advisory and transformation services advance innovation with comprehensive cloud, enterprise application, data management, intelligent automation and cybersecurity solutions, empowering customers to navigate change and meet new demands at any point in their journey.

Dickinson + Associates, a Navisite company, is a premier SAP Gold Partner that delivers world class Business Solutions and Enterprise Support of SAP S/4HANA and SAP Intelligent Enterprise solutions. Navisite is a modern managed cloud service provider that accelerates IT transformation for thousands of growing and established global brands.This role will lead the growth, development, adoption, and execution of SAP managed services; including SAP Application Support Services, Managed Cloud Services and SAP Software Maintenance.

Led top-line field sales, customer experience and retention across direct and indirect channel. Focused on mid-market to enterprise customers in Ohio, Michigan, Indiana, and western Pennsylvania. Managed five directors and 40 team members, comprised of sales, customer advocates, and pre-sales engineering. Sold a comprehensive product portfolio including advanced cloud applications, UCaaS, SD-Wan, managed services, security and compliance, professional services and advanced network solutions to all vertical segments.• Orchestrated the Great Lakes sales region’s organizational transformation, creating a new management and team structure. Integrated customer advocacy, sales engineering, direct sales and channel into a single VP level business unit while under Chapter 11 restructuring and Covid-19. Implemented strategies to improve new logo acquisition, sales velocity, team interdependency, customer focused culture positioned for sales growth. Personnel transformation included recruiting and on-boarding 3 new directors, 16 sales representatives and engineers, 6 internal transfers in 10 months.

Led enterprise direct sales for new and customer sales in Ohio, Indiana, and western Pennsylvania, upstate New York, and New England.

Led enterprise direct sales for new and customer sales in Ohio, Michigan, Indiana, and western Pennsylvania.

Led enterprise direct sales for new and customer sales in Cleveland, Columbus, and Pittsburgh markets.

Led enterprise direct sales for new and customer sales in NE Ohio.

Selected to architect and implement initiatives designed to expand services solutions, advance operational capability and maturity, sales growth, and create a service led culture in a Top 100 Value Added Reseller.• Partnered with CTO to implement consulting framework for IT strategy, data center, IaaS, PaaS, network, virtualization, end user compute, virtualization, video, and security assessments. Delivered internal and external marketing materials, sales training, enabled sales campaigns to accelerate growth and to expand solution practices existing engineering services. Managed consulting organization, software licensing, solution architects, and national solution practice. Established 19 consulting assessments, generated $572,000 sales revenue, and $2,450,000 follow-on sales from product hardware, software, professional services, and licensing in first year.• Championed the CEO directive to grow and scale new consulting capability further across the corporate product portfolio. Led corporate cross functional initiative delivering a comprehensive integrated marketing, pre-sales, sales, engineering, finance, operations, project management, and managed services product catalogue supporting 4 business units, 9 solution practices and 170 personnel. The results included a new organizational structure, job definitions, field readiness, defined functional requirements to support internal ERP implementation. Targeted 40% project margin increase and 50% reduction in costs and response times for RFP and contracts.

Championed creation of strategic account management program from vision, design, build, and deployment throughout North America Application Managed Services (AMS) business unit. • Produced 28% sales increase ($1.75M) in four largest SAP strategic accounts assigned. As the primary relationship manager, responsible for customer experience, delivering resources for strategic initiatives, and expanding services within the account • Designed, developed and implemented new account management position and structure encompassing all segments of SAP Application Managed Services customers. Success of the initiative led initial deployment of four Service Delivery Managers focused on expanding services, building strong-long term partnership, and customer engagement excellence. Top 25 customers services grew 640% in first year. • Deployed integrated sales and marketing campaign - SAP Technical Upgrade; which produced $500,000 in revenue and $2M in pipeline in first year.

Supervised global enterprise application development and business centers of excellence (2,100 users in 48 global locations) across SAP landscape, business intelligence and analytics, external and internal websites, and custom applications portfolio. Worked closely with SAP to established best practice roadmap for Procurement, Inventory, and Finance. Directed evaluation, selection, and implementation of SAP Application outsourced partner for $3,000,000 contract value. Co-led the SAP and Microsoft outsourcing server environment to a regional data center, 30% savings annually.

Led Cleveland office business operations (IBM, Cisco, Microsoft, data center hosting), P&L, product and services sales and delivery, marketing, and manufacturer partnerships. Managed 14 field sales executives, who produced $50,000,000 in product sales and $5,500,000 in services revenue. Increased net income over three quarters by 18%, implementing strategies to increase sales of profitable hardware and large project-based services projects.Led the Cisco and Microsoft sales and service delivery teams. Owned sales quota, service delivery quality, and resource management. Grew YoY sales revenue for Cisco services 150%, Cisco product gross profit 135%, and Microsoft services 115%. Expanded regional capability and market share across Cisco, Microsoft, and hosting solutions.

Established and executed regional go-to-market business strategy in establishing Cisco and Microsoft practices. Recruited, hired, developed, and managed 24 pre-sales, delivery engineers and project managers. Collaborated with sales and partners to create field level practice capability. Implemented and integrated Berbee’s delivery methodologies and processes across existing practices due to the acquisition

Established and executed regional go-to-market business strategy in establishing Cisco and Microsoft practices. Recruited, hired, developed, and managed 24 pre-sales, delivery engineers and project managers. Collaborated with sales and partners to create field level practice capability. Implemented and integrated Berbee’s delivery methodologies and processes across existing practices due to the acquisition.

Responsible for M&A organizational restructuring and change management activities of two companies acquired by Computer Associates. Led consulting organization consisting of 5 directors and 180 consultants