Business owner of the B2B platform managing a global team maintaining and supporting 5 regional B2B sites on a shared global platform. Implemented best practices for the global strategy and rolled the platform out across internal users and customers globally increasing B2B eCommerce revenues 25% year over year while reducing seasonal go to market expenses by 15%. • Analyzed, curated, and presented B2B analytics and sales data in reports identifying issues, trends, and opportunities to sales and operations leadership teams.• Captured requirements from the business in all regions and provided analysis allowing platform implementation to remain 90% OOTB while on time and $700K under budget.• Maintain service and support to the platform hosting 5 individual sites in 5 languages across 88 countries.• Training and support for all internal business users.• Managed a team of 8 direct reports in 2 regions including remote staff.• Developed and implemented a B2B2C partnership program with accounts to develop and support turnkey webstores using Shopify.*2019 Winner of Best Corporate/Brand Website, 2019 B2B Awards, The Drum Magazine Nov 2019.

Served as a liaison between the business and technical teams to ensure that all business requirements were met for a Global B2B platform with multiple applications serving Wholesale Sales Managers, Employees, and Wholesale Partners.• Developed extensive test scripts to thoroughly test a B2B platform through the entire customer journey.• Successfully tested a B2B platform delivering the required functionality and embed new processes within the business. • Worked with cross-functional global team members, frequently travelling to the UK to ensure the successful delivery of a B2B platform.• Developed operation manuals and training guides for the administration support of the B2B system.• Gathered and documented B2B requirements for other regions (EU, UK/ROI, ASIA-PAC) allowing the development of future project plans to extend the platforms capabilities.• Major contributor to the design, implementation, and process development of a state of the art Sell/Line Sheet builder that allows business users to create customizable catalogs on demand.

Plan and perform all merchandising, testing, ticket management, and administrative process optimization for a large B2B eCommerce platform. Maintain and troubleshoot platforms digital data requirements and transactional readiness for entire Clarks catalog ensuring products are ready for market upon deadlines.• Merchandise, analyze, and maintain the B2B Digital Wholesale Catalog for the US and CA.• Development and maintenance of seasonal and ad hoc product sell sheets for Wholesale, Retail, and Business presentations.• Digital content creation that for various customer groups providing strategic placements of assets for initiatives based on a collection of sales trends, inventory tracking, and customer segmentation strategies.• Translate the seasonal and at once wholesale sales initiatives on the digital platform providing engaging content strategically to the right customers at the right time.• Develop and maintain site calendar in unison with sales, marketing, holiday, and historic trends ensuring new and relevant content during key trading periods.• Identify opportunities to utilize merchandising capabilities to accommodate ad hoc requests and promotional activity.• Develop site category management strategies and product sequencing based on analytics.

Managed and maintained the wholesale order pool for the South East United State partnering with Territory Sales Managers and key wholesale partners to ensure both Clarks and partners objectives were successfully completed season after season.•Developed order strategies that helped the TM’s increase sales with strategic partners and improved compliance ratings for 4 straight seasons.•Designed customer specific reports to aid the Sales Representatives in their selling journeys and created custom Line Sheets for customer visits. •Travelled to regional trade shows presenting opportunities to optimize earnings with accounts and Sales Managers.•Creatively troubleshot unplanned challenges on a daily basis to ensure that multiple territories continued to generate sustainable sales.

Contribute to a street wear brand focusing on men’s apparel and accessories, creating clothing from concept and design through production following market trends and consumer needs to provide a relevant and profitable product while maintaining brand integrity. •Branded and developed the company website and digital strategy integrating a running blog and storefront which allowed for an online presence that produced global sales.•Worked closely with other brands to produce limited edition collaborations and products.•Launched an SEO campaign that resulted in an organic placement for the brand atop all the major SERPs.

Oversaw daily functions of a bar and restaurant in Boston's Historic Faneuil Hall, while maintaining budget and profit margins by utilizing sales trends, inventory reports and strategic planning to drive sustainable growth within the tourism industry.