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Professional SummaryDetail-Oriented Senior Systems Engineer with Relational Database ExperienceSkill Set- NOS/Suites: Microsoft Windows XP/2003/Vista/7/2008; Microsoft Office 2003/2007/2010- System Management/Backup: Symantec Backup Exec; Symantec Ghost- Email/SPAM: Microsoft Exchange 2000/2003; IronPort Messaging Gateway; Barracuda Spam Appliance- Perimeter Security: Fortinet firewalls; Check Point firewalls; Safe@Office firewalls; Cisco PIX/ASA firewalls- Routing/Switching: Cisco switches; Cisco routers- Wireless/PDA/Smart Phone: Palm OS; Blackberry- Database: MS Access; Oracle 8; PL/SQL; MS SQL ServerSkill Summary- Microsoft MCP 3542121- Cisco SBCS (UC500) certified- Staff management and supervision experience- Windows Network Operating System administration, backup and disaster recovery- Microsoft Exchange 2000/03/07 administration, backup and disaster recovery- Project Management experience- User training on Microsoft Office Suites- Database design, implementation and user training- Demonstrated oral and written communication skills- Aptitude to articulate in English and SpanishSpecialties: Aggressively understanding a technological challenge from the customer's point of view.
Radio Design Labs
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It ManagerRadio Design Labs Nov 2010 - Present
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Technical Account Manager/Help Desk Services ManagerCgatlantic, Inc Dec 2007 - Apr 2011Project manager for new office openings for various retail clients nationwide- Oversee onsite engineer activities for various clients- Provide technical oversight for managed services clients- Provide 1st, 2nd & 3rd tier network/hardware/software support- Guarantee high-availability of network connectivity, including Cisco routers and switches- Manage perimeter and end-point security, including IronPort and Barracuda spam control and antivirus protocols- Deployed, managed and fine-tuned Cisco IP telephony systems- Ensured timely and complete backup and restoration of all client data- Assisted in monitoring and maintenance of Windows Active Directory, Microsoft Exchange, DNS & DHCP- Responsible for research, development, implementation and training of new technologies
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Systems AdministratorEmbry Riddle Aeronautical University Jul 2007 - Dec 2007Assisted in supporting all server-related issues- Contributed to the implantation efforts for various infrastructure projects- Provided consulting, problem determination and resolution, system installation and configuration, application support, and needs analysis to support the use of technology by faculty, staff and students- Aided in development of strategic and tactical plans in support of the campus, University and Information Technology Strategic plans.
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Senior Network EngineerCgatlantic, Inc Dec 2004 - Jul 2007Provided 1st, 2nd & 3rd tier network/hardware/software support for various clients- Guaranteed high-availability of network connectivity, including Cisco routers and switches- Managed perimeter and end-point security, including IronPort and Barracuda spam control and antivirus protocols- Administered secure VPN connections from remote users as well as domestic and international branch offices- Deployed, managed and fine-tuned Cisco IP telephony systems- Ensured timely and complete backup and restoration of all client data- Assisted in monitoring and maintenance of Windows Active Directory, Microsoft Exchange, DNS & DHCP- Responsible for research, development, implementation and training of new technologies
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Systems CoordinatorEugene Lang College Jun 2004 - Dec 2004Provided 1st & 2nd tier hardware/software support for division- Maintained local Access student database using Brio and Banner- Coordinated data integrity and transfer between the Dean’s Office, Associate Dean’s Office and Eugene Lang College website- Processed and reviewed all retention data & graduate rates and conducted statistical analysis of student data- Trained staff and faculty on use of Banner advising system- Served as departmental liaison with University Computing Services- Responsible for research, development, implementation and training of new technologies
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Systems Coordinator/Assistant To The Assistant DeanNew School University Aug 2003 - Jun 2004Maintained local Access student database using Brio and Banner - Integrated student files and coordinated transfer of materials to/from the Dean’s Office- Processed and reviewed all retention data & graduate rates and conducted statistical analysis of student data- Trained staff and faculty on use of Banner advising system- Served as departmental liaison with University Computing Services- Responsible for research, development, implementation and training of new technologies; Freelance website design and maintenance, hardware, software and network support
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Support Systems AnalystNorthern Arizona University Nov 2002 - May 2003Managed & supervised 50 unit student computer lab (IBM & MAC) - Directly responsible for hiring and supervising student lab support staff- Administered departmental file server running Windows 2000 using Active Directory and ARCserve 2000 data backups- Designed and implemented data disaster and recovery plan for department- Managed departmental databases using MS Access 2000/XP and FileMaker Pro 5.0- Supported and maintained departmental workstations running Windows 2000 Professional & Windows XP Professional- Maintained departmental websites utilizing MS FrontPage 2000/XP and Dreamweaver 4 (http://www4.nau.edu/edsup)- Created and maintained maps and related spatial data using ArcView GIS 3.3- Coordinated technical web and database support for Tri-University Online Tutoring Program (http://www4dev.nau.edu/edsup/TUTORLink/nau.asp)- Advised department regarding the use of software packages and equipment- Compiled student demographic data using BusinessObjects 5i- Responsible for research, development, implementation and training of new technologies -
Computer Database SpecialistInstitute For Tribal Environmental Professionals May 1999 - Nov 2002Designed, implemented, and maintained departmental database systems using MS Access 97/2000 to support decision making, track inquiries, and display information via the Internet- Created and maintained departmental website using MS FrontPage 98/2000 and Dreamweaver 4.0 (http://www.nau.edu/itep)- Managed 30 workstations running Windows 2000 Professional- Created and maintained maps and related spatial data using ArcView GIS 3.2- Conceptualized and implemented file backup and recovery plan for department- Provided MS Excel & MS Access training and support to internal and external clients- Reviewed, recommended and employed new hardware/software configurations for department- Represented department at various regional planning organization meetings
Paul Mountcastle Skills
Paul Mountcastle Education Details
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Business Administration; Computer Information Systems
Frequently Asked Questions about Paul Mountcastle
What company does Paul Mountcastle work for?
Paul Mountcastle works for Radio Design Labs
What is Paul Mountcastle's role at the current company?
Paul Mountcastle's current role is IT Manager at Radio Design Labs.
What is Paul Mountcastle's email address?
Paul Mountcastle's email address is pa****@****ail.com
What is Paul Mountcastle's direct phone number?
Paul Mountcastle's direct phone number is (928) 778*****
What schools did Paul Mountcastle attend?
Paul Mountcastle attended Northern Arizona University.
What are some of Paul Mountcastle's interests?
Paul Mountcastle has interest in Emerging Technologies, Hunting, Fishing, Reading.
What skills is Paul Mountcastle known for?
Paul Mountcastle has skills like Active Directory, Cisco Technologies, Network Administration, Firewalls, Dns, Databases, Switches, Microsoft Exchange, Disaster Recovery, Security, System Administration, Servers.
Not the Paul Mountcastle you were looking for?
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Paul Mountcastle
Fundraising Professional With 20 Years' Experience, Devotee Of Dad Jokes, Good Food And College Hockey.Fairfield, Ct -
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Paul Mountcastle
A Multi-Skilled Numbers Person With Experience In Banking, Management And Accounts.Hawke's Bay, New Zealand1eit.ac.nz
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