Paul Griffiths Email and Phone Number
Paul Griffiths personal email
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✔️What I DoI help leaders of Market Research & Insight Agencies to grow revenues by implementing proven growth strategies.I help Heads of Insight increase their research budgets by creating commercial strategies for insight.✔️Why Me?If you are a Market Research and Insight Agency leader: I've helped grow research and insight agencies. I've sold research projects, managed clients and spoken to many Heads of Insight over the years. I know what great client growth strategies look like. I've seen what works, what doesn't, and how to engage with your business to be best-in-class. I can help you grow your business more effectively and more quickly.If you are a Head of Insight: I've helped Heads of Insight at consumer brands like Heathrow, Nestle Purina and The New Statesman to have more commercial impact. I've developed strategies that support them to be better at influencing stakeholders, motivate their teams and win the competition for more budget. I can help you do the same.✔️ResultsSteve Messenger, agency founder and CEO: “Paul has provided us with great insight into how to better present our services to our clients.”Marc de Lange, agency Founder: "Paul helped us devise an approach to develop, execute, and monitor business development campaigns using LinkedIn. It was great to work with Paul and be able to bounce thoughts and ideas around."Claire Salkeld, Consumer Insight Expert: “It was great working with Paul on our sales strategy and use of LinkedIn. His advice and guidance was always well thought through, based on experience and what works (and doesn't) yet tailored to our approach and personalities".Louise Hunter, strategic partners director: “Paul’s ability to understand the challenges faced by accounts and their account managers, and to provide strategic account management advice, sets him apart as a business consultant.”Caroline Hawkings, agency MD: “By implementing a strong account planning structure Paul was instrumental in developing the relationships with key clients…as a result, we were able to increase substantially revenues with a number of our major accounts.”Peter Kneale, agency MD: “Paul has both a clear grasp of strategy and the will and ability to implement it effectively.”George Efkolides, Head of Insight: “Paul's advice and experience was key to our success. He is a source of great commercial sense, his organisational and implementation skills are superb”.✔️Next StepsIf you are a Market Research agency owner or a Head of Insight, contact me to discuss how I can help you:paul@clientadvocates.co.uk07711344074
Client Advocates
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Growing The Revenue Of Research And Insight AgenciesClient Advocates Feb 2013 - PresentLondon, United KingdomOwners and leaders of market research and insight agencies work with me to grow their revenues, using proven growth strategies. We will work together to:1) (re)set strategy (how are you going to achieve growth);2) refine/ define value proposition development (how can you differentiate and sell yourselves in the market);3) improve account management (get more revenue from existing clients);4) create and support process for lead-generation business development campaigns (win work from new clients);5) develop marketing and brand building plans (reinforce and communicate all the above).As a result, your brand building and sales activation is more effective and your agency grows more quickly and effectively. You get advice, hands-on project-management and support to implement recommendations. Your outcomes are tangible; in financial metrics, in the way your teams are motivated and in the way your clients experience your business.Improvements are continuous, backed up by sustainable processes and feedback loops. I am able to deliver value because I have:1) A strong track-record of ensuring that businesses improve their growth trajectory.2) A pragmatic, project specific and action-based approach. 3) A focus on realisable and measurable impact.4) A sensitive and politically aware understanding of how to implement change in businesses.Some of my recent assignments include:• creating a new business development process to secure better qualified leads and proposal pipeline.• conducting a series of client appraisals to improve revenue streams from key accounts;• creating a refreshed offer and value proposition for a start-up agency;• Development and implementation of a marketing plan for an agency expanding into a new geographic market;• introducing and supporting an revised account planning process to drive growth from existing clients.
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Helping Heads Of Insight Secure Greater Budgets And More Commercial ImpactEvolve Your Insights Jan 2019 - PresentLondon, United KingdomHeads of Insight and insight teams are being squeezed. You have increased demand from your stakeholders for data, insight and commercial advice, while being under pressure to deliver with the same or less budget and resources.As such, you need to win the battle for more budget. You need to shift perceptions, so research, insights and analysis are seen as a commercial investment, rather than an operating cost.We help Heads of Insight to plan and execute insight strategy. We support you to increase the impact and reputation of your team through improved stakeholder management and communication. Ultimately we help you to increase and demonstrate the commercial impact you have on your business. And thus to strengthen your hand, to hold or even win budget. -
Commercial DirectorSimpson Carpenter Insights Mar 2012 - Feb 2013WimbledonA Board Director at Simpson Carpenter, my role was to create and deliver the commercial strategy for one of the UK’s leading research agencies. My role covered marketing, sales, client liaison and research delivery across a range of sectors, including Transport, Retail and Technology, Media and Telecoms. -
Group Director - Change ManagementTns Research International Jul 2011 - Mar 2012Leading a programme to reinvigorate the operational model of the UK business. Based on a need to radically improve revenue growth and profit margins, I had leadership of a UK-wide initiative to establish a new business model involving both organisational re-design and cultural change to improve focus on delivering insight and consultancy to clients, to increase client-satisfaction and achieve a reduction in staff-churn. -
Head Of Tns FinanceTns Research International Jan 2010 - Jun 2011Head of a team of 25 qual and quant Financial Services experts, with an annual turnover greater than £10m. Under my leadership we increased revenue by 10% and improved operating profit by £800k. We implemented a strategy based on delivering insight-led research consultancy and rebuilt the team (including the hiring of 14 individuals) to ensure our offer was credible to clients. I had personal responsibility for delivery of approx £1m of revenue within the budget (with clients in banking and professional services) as well as acting as a consultant on all pitches worth over £250k. Our strategy delivered significant results, as evidenced by our commercial performance and by the 20 point increase in our customer satisfaction scores over the period.
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Group Commercial Director, ConsumerTns Research International Jan 2009 - Dec 2009Head of a quant team of 16, servicing FMCG clients. I was given leadership of a team which had had performance issues. We achieved our revenue budget for 2009 and improved the profit margin by 5%. I was Account Director for our largest client (a global FMCG brand) and led the team to deliver a strategic segmentation programme across eight markets and four product categories. During the final three months of 2009 I worked with the Head of Consumer to achieve the successful integration of the TNS and RI Consumer teams.
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Group Commercial DirectorTns Nov 2007 - Dec 2008I was the project leader for a UK-wide business transformation programme to improve client service, accelerate revenue and profit growth, and deliver higher employee satisfaction. As a result of my oversight and direction we overhauled the company's research processes, delivering faster turn-around time on projects, improved quality and profit efficiencies. We provided a greater focus on commerciality and growth, via a revised account planning, relationship management and project review model. We also delivered more effective people management using a systemised competency and skills framework incorporating explicit business skills and targets for behaviour. Overall, I created and tested a business transformation toolkit, applicable to other businesses and challenges.
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Commercial Director, Specialist MarketsTns Apr 2006 - Nov 2007Responsible for the financial management of three divisions (60 employees and revenue of £20m), including budgeting and financial forecasting. Under my leadership we implemented best-practice financial initiatives delivering improvement in profit margins, successfully executed a revised recruitment strategy (I personally recruited 23 individuals in four months) and merged three offices into one new UK location, with the successful relocation of 350 staff - on time and to budget.
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Director, Tns TechnologyTns Jan 2005 - Mar 2006Responsible for several key clients and a team of 6. My achievements included revenue growth of key accounts from £2.2m to £3m, the revitalisation of team, leading to improved performance and increased motivation of individuals. I also led a review and overhaul of divisional job roles and competencies and implemented cross-divisional improvements to increase profitability on projects, improve people management and refocus key account management.
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Adc To Global CeoTns Nov 2001 - Dec 2004I was an internal consultant, assisting the PLC's Global Chief Executive. Achievements included taking part in the due diligence and subsequent purchase of NFO and its integration in Europe; the development of a CRM diversification strategy where I identified the opportunity and established a strategy for implementation; and the development and implementation of best practice for the pricing, tracking and evaluation of customised business throughout TNS Plc. I also contributed to the creation of global Automotive and Social sectors and assisted in the redefining of TNS brand by identifying future client purchasing needs and requirements. During this period I was also seconded to TNS UK Finance to manage an underperforming key-client account.
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Independent Business ConsultantVarious Oct 2000 - Oct 2001Working for a diverse set of SME clients providing business transformation and consultancy. Deliverables included structural and procedural changes in the management and operation of the respective businesses.
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Regional Manager - South East AsiaLloyd'S Of London Jan 1995 - Oct 2000Progressed from the Graduate scheme to the International Franchise Department where over time I came to lead a team of 7, providing operational control of Lloyd's business in ASEAN bloc. My achievements included the establishment of an operational hub in Singapore, Lloyd's first full-underwriting presence outside of the UK; the renegotiation of trading arrangements with authorities in Australia and South Africa and the successfully closure of our loss-making Lebanese operation. As part of my leadership role, I introduced a customer relationship database system, devised and implemented an appraisal and training by objectives programme for the department. I also undertook two secondments, to run our office in Hong Kong and to the Chief Executive's team to write a business plan for Lloyd's.com.
Paul Griffiths Skills
Paul Griffiths Education Details
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Strategy And Marketing With A Particular Focus On Entrepreneurship -
History & Politics -
Berkhamsted SchoolO & A Levels
Frequently Asked Questions about Paul Griffiths
What company does Paul Griffiths work for?
Paul Griffiths works for Client Advocates
What is Paul Griffiths's role at the current company?
Paul Griffiths's current role is ✔️Helping Market Research & Insight Agencies increase revenue 📈 Proven growth strategies ✔️Helping Research & Insight Leaders increase research budgets through proven commercial strategies 📈.
What is Paul Griffiths's email address?
Paul Griffiths's email address is pn****@****ail.com
What schools did Paul Griffiths attend?
Paul Griffiths attended Bayes Business School, University Of Warwick, Berkhamsted School.
What are some of Paul Griffiths's interests?
Paul Griffiths has interest in Social Services, Education, Arts And Culture, Economic Empowerment.
What skills is Paul Griffiths known for?
Paul Griffiths has skills like Strategy, Market Research, Customer Insight, Business Strategy, Management, Consumer Behaviour, Segmentation, Marketing Research, Crm, Business Insights, Business Planning, Project Management.
Who are Paul Griffiths's colleagues?
Paul Griffiths's colleagues are Binod Kumar Sahu, Mathavan Laxmanan, Umesh Gupta.
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