Paulo Ricardo Mercês

Paulo Ricardo Mercês Email and Phone Number

Agente de Suporte - LATAM @ ABC | EVO
Rio de Janeiro, Brazil
Paulo Ricardo Mercês's Location
Rio de Janeiro, Brazil, Brazil
About Paulo Ricardo Mercês

I am Paulo Ricardo Mercês, a Computer Science student at Universidade Veiga de Almeida (UVA). Passionate about technology, programming and innovation, I have experience in web, mobile and desktop development, using languages such as Java, Python, C#, HTML, CSS and JavaScript. Besides, I have knowledge in database, network infrastructure, virtualization (VmWare) and information security (Fortinet Certified Associate). My goal is to become a qualified and updated professional, capable of creating efficient and creative solutions for the market challenges. I am always looking for new learnings and opportunities for personal and professional growth. If you want to know more about me, my projects and my skills, visit my profile on GitHub or contact me through LinkedIn. It will be a pleasure to talk to you.

Paulo Ricardo Mercês's Current Company Details
ABC | EVO

Abc | Evo

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Agente de Suporte - LATAM
Rio de Janeiro, Brazil
Paulo Ricardo Mercês Work Experience Details
  • Abc | Evo
    Agente De Suporte - Latam
    Abc | Evo
    Rio De Janeiro, Brazil
    View
  • Universidade Veiga De Almeida
    Supervisor De Ti
    Universidade Veiga De Almeida May 2024 - Present
    Rio De Janeiro, Brasil
    Supervisão de equipe de helpdesk;Administração de Servidores e serviços On-Premises (Windows Server 2008, 2012, 2016) e Cloud (Azure, AWS);Administração de EDR: relatórios, tarefas e resposta a incidentes (Kaspersky);Shell script (Powershell, Cisco CLI, Unix);
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  • Universidade Veiga De Almeida
    Técnico De Suporte De Ti
    Universidade Veiga De Almeida Jan 2022 - May 2024
    Rio De Janeiro, Rio De Janeiro, Brasil
    Habilidades desenvolvidas: Active Directory, Criação de Imagens de SO utilizando o Hyper-V, Scripts de Bat para agilizar configurações do Windows, Suporte Técnico, Administração de chamados Helpdesk (N1, N2 & N3) na plataforma KSYS, Office 365, FortiClient VPN, Cisco Unified Communications Manager, Atendimento de usuários, Lógica para resolução de problemas.
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  • Universidade Veiga De Almeida
    Laboratory Worker
    Universidade Veiga De Almeida Aug 2021 - Jan 2022
    Rio De Janeiro, Brazil
    Responsible for maintaining the computer labs at Universidade Veiga de Almeida, on the Tijuca campus.
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  • Centro Educacional Macedo Silva
    It Technician / Computing Instructor
    Centro Educacional Macedo Silva Oct 2020 - Aug 2021
    Rio De Janeiro, Brazil
    I am the technical responsible for the entire IT part of the school, as well as I design postings for social media. I also teach classes for Kindergarten and Elementary Years Early.
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  • Eterj - Escola Técnica Do Rio De Janeiro
    Trainee
    Eterj - Escola Técnica Do Rio De Janeiro Aug 2019 - Mar 2020
    Rio De Janeiro, Rio De Janeiro, Brasil
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Paulo Ricardo Mercês Education Details

Frequently Asked Questions about Paulo Ricardo Mercês

What company does Paulo Ricardo Mercês work for?

Paulo Ricardo Mercês works for Abc | Evo

What is Paulo Ricardo Mercês's role at the current company?

Paulo Ricardo Mercês's current role is Agente de Suporte - LATAM.

What schools did Paulo Ricardo Mercês attend?

Paulo Ricardo Mercês attended Universidade Veiga De Almeida, Escola Técnica Do Rio De Janeiro.

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