Billing & Charging Test Manager for AGITE MVP1 @ ALTICE PT

Support Model delivery for Cloud & Security products (with IBM) or e-Invoicing (with SERES) identifying points of failure throughout the billing chain, the teams involved (technical & business) and designing processes to help the teams to better handle operational issues that may arise.

Worked as Billing Analyst / Business Analyst on a variety of subjects such as Business & Operations Support, Business Requirements support, Delivery Management, Revenue Assurance, Solution Design, Process Optimization, Data Analysis, Testing Support or Technical documentation review/approval. Engagement and interactions between several teams.Portugal based with regular travels to the UK (Newbury) and a few other countries.

PT-SI - Telecommunications Billing Support and Exploration Team as IT Consultant from PrimeITMain responsabilities:- maintain and optimize business applications used to manage the Billing sector, supporting the company business rules and agreements with some of its Service Providers, such as Installation and Services agents- ensure the app's environment quality (analysing database and application servers indicators, deploying versions/releases, code analysis, data migration, platform configuration)- analyse and detect app bugs, also suggesting, contributing and executing (data repair) the best according solutions- interact and cooperate with different of the company IT branches, such as Network, System, Database, Development and SAP teams- implement automatic reporting processes to deliver business reports - data repair- support business users (ticketing system, phone, email and direct interaction)- manage relationship with business users, understand their needs and achieve the desired solutionKeywords:Outsystems (Service Studio code analysis, Service Center, LifeTime, Platform configuration), SQL Server, ORACLE, VB script, SAP R3 (transaction user)Control – M, Remedy, ITSM, VPN, ToadSolutions, Optimization, Team Work and Communication.

It was in October of 2011 that i start being member of PrimeIT and i'm very glad that it happened, not only because it gave me the opportunity to be able to work at PT Sistemas de Informação, but also because i met people that had great importance at this stage of my career, also being great profissionals that certainly will continue to lead the company towards success.

During this period worked for Centria - Centre for Artifical Intelligence of UNL, performing software development for the automatic identification, analysis and forecast of oceanographic phenomena in the Atlantic ocean in the European Project LSTOP - Learning Spatio-Temporal Oceanographic Patterns.- MatLab

During this period i was a Web Designer/Developer freelancer, working in cooperation with a Designer partner. It was a very useful experience, since it involved not only the software development planning, but also trying to find clients, identifying their business goals and manage proposals.Technically learned/improved in HTML, CSS, Flash, JavaScript, AJAX.

Web Developer working both in back office and front office.During this experience i worked in web site development using the following:- HTML- .NET- JavaScript- CSS- SQL Server- SVN- SQL