Paulo César Fernandes de Oliveira is Specialist in IT Management by IPG - Instituto de Pós Pós Graduação ESUCRI. IT Coordinator at Scotti Distribuidora e Importação Ltda.,, With more than 32 years of experience in the technology area, of these, 14 dedicated to the Infrastructure and Security area. Participant in the Santa Catarina State Infrastructure and Security Group - GISI / SC.Participation in the following projects, - Rede Cecrisa Project; - Digital Security; - Physical Network / Logic, Telephony and CCTV Project new Showroom in SP; - Implementation of New Storage and Move Data Center; - Implementation of IT Service Desk (Advisor); - Convergence of Digital Telephony to IP Telephony; - Video conference; - Voice and Data Network; - Technological POS Project.Responsible for the teams: Support to internal and external users (Representatives, Executives and Managers), Information Security, Administrative & Infrastructure.Responsible for managing a team of about 6 people in infrastructure and in the absence of the team manager of 10 people in systems.Asset management, software, Capex & Opex and service providers;Coordinate IT operations, ensuring the availability of infrastructure, computers, systems, servers, networks, telecom and information security;Manage Technology suppliers ensuring that they meet service levels - SLAs & SLOs;Information security, DLP knowledge, firewall, IDS, IPS, VPNs, IPSEC, Endpoints, threat monitoring and identification, network security;Analyze security incidents together with an Information Security partner to develop company information security standards and processes in order to protect it from hostile behavior in its business environment;Monitor and mitigate risks, provide solutions for improvements in data and information security and encryption processes;Responsible for coordinating computer resources and systems managing the operating system, data center, network and telecom;Management and maintenance of the company's security policies in accordance with business requirements, regulations and applicable laws;Management of infrastructure KPIs and SLA, store team and information security;Management of monitoring tools to identify problem prevention opportunities.