Paul Olson Email and Phone Number
VP of Operations at Optum | Technology Innovator | Data and Enterprise Analytics | Strategy Advisor at
@
Optum
11000 Optum Circle, Eden Prairie, MN
Paul Olson's Location
Minneapolis, Minnesota, United States, United States
Paul Olson's Contact Details
Paul Olson work email
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Paul Olson personal email
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Paul Olson phone numbers
About Paul Olson
My specialty is healthcare data and enterprise analytics and application solutions and architecture which I’ve been doing for over 20 years. My recent experience has expanded into operations, developing and leading analytics, operations, and regulatory adherence teams. These teams develop and participate in feedback loops for capturing data and transforming it into insights to optimize and scale while remaining compliant. My leadership team also uses those insights to make the most strategic and effective decisions for the enterprise. In my experience, data-informed decisions have resulted innovative, sustainable solutions and sizable competitive advantages.Specialties:• Healthcare data management, analysis and enterprise analytics• Leading product solutions and data architectures• Optimizing operations with process improvements, analytics enablement, and machine learning• Creating a strategic vision and building results-driven teams• Influencing data-driven, strategic decision making• Collaborating and building relationships with peers in heavily matrixed organizations • Enterprise collaboration with technology strategy and innovation• Strategic planning and roadmap definition• Business model development
Paul Olson Work Experience Details
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Vice President, Government Programs Operations, OptumrxOptum Sep 2022 - PresentEden Prairie , Mn, UsTo improve member and client experience with their pharmacy benefit and improve healthcare affordability, I lead daily operations and optimization of Medicare, Medicaid, and Individual (HIX) business through four functions: - Operational Delivery- Reporting and Analytics- Continuous Improvement- Regulatory AdherenceKey accomplishments:• Drove Sig Sigma project to identify process duplication and inefficiencies among intra- and inter-departmental functions, resulting in 20% reduction in manual effort and 100% increase in data quality oversight and issue prevention• Built Tableau operations performance management dashboard and reporting suite in a SQL/databricks hybrid infrastructure and established recurring operational review to address internal operations, compliance, client performance guarantee, and Stars stakeholders• Reduced manual effort by 10-25% across team of 85 operations staff supporting Medicare, Medicaid, and Individual business• Implemented platform migration of Medicare Plan Finder infrastructure resulting in 75% decrease in potential failure points and 400% increase in outliers analysis and coverage -
Vice President Operations - EnablementBright Health Jun 2021 - Oct 2022Bloomington, Minnesota, UsIn order to enable efficient, compliant, and rapid growth (50% YoY in 2022) across multiple platforms while driving down costs to achieve margin targets, I created five Operations functions: - Forecasting / Enterprise Capacity Planning / Workforce Management- Operational Planning and Readiness aligned with business and product strategy- Reporting and Analytics- Compliance Monitoring - Operations- Training, Learning and DevelopmentKey areas of emphasis:• Reporting and analytics delivery and strategy to support internal Operations functions (claims, enrollment, billing, service), corporate functions (Risk Adjustment), and business/external-facing functions (markets, provider relations, product)• Automation (RPA, monitoring/alerts) to optimize staff and ensure compliant, scalable operations -
Vice President Of Commercial OperationsBright Health Apr 2019 - May 2021Bloomington, Minnesota, UsDirect responsibility for operations of the individual and group business of Bright Health Plan, one of the fastest-growing venture-backed companies in the U.S. Direct and indirect responsibilities include:- Health plan administration for the commercial lines of business (Claim, Enrollment, Eligibility, Billing, second tier Member Enrollment Services) including staff management spanning multiple locations (Minneapolis, Denver, Kansas City) and vendor oversight for enrollment and administration functions- Coordination with shared services (contact center, compliance) to ensure high service levels and compliance with CMS regulations- Delivery of operations reporting and analytics (Individual, Small Group, Medicare Advantage)- Active interaction with marketing, sales, finance, and analytics organizations to ensure accurate member and cost management and identify opportunities for differentiated growth- Focus on ongoing scalability and cost management improvements to support consecutive years of 3x membership growth with modest staff growth and substantiate ongoing venture-backed investment- Expansion of operations to support new lines of business with existing infrastructure and staff- Representation of health plan on CMS issuer engagement - Lead on compliance-related initiatives requiring operations support (HEDIS, DOI, market exams, etc.)
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Analytics, Scalability, And Automation ConsultantBright Health Sep 2018 - Apr 2019Bloomington, Minnesota, UsFormalized operational data environment to standardize data collection, established standardized reports and dashboards, and re-organized enrollment, billing, claim, and reporting teams to clarify accountability. This work enabled the commercial operations organization to support 3x membership growth with no additional staff.
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OwnerPao Technologies, Llc Jan 2001 - Oct 2022Minneapolis, Mn, UsManagement and technology consulting, interim technology and analytics leadership. Deep industry experience in healthcare (payer, provider, PBM, device). -
Analytics, Technology, And Scalability Consultant - Bright Health PlanPao Technologies, Llc Sep 2018 - Mar 2019Minneapolis, Mn, UsDrive automation, reporting, and analytics to enable fast-growing health plan to scale operations and support 3x membership growth with existing staff. Functional areas include claims, enrollment, eligibility and billing, and second-level member services (underwriting, compliance, billing, enrollment). Interim director for staff management and liaison with the technology teams to develop strategy and roadmap for Operations reporting and analytics, consulting to the broader organization on overall analytics strategy.Primary responsibility for the IFP / individual line of business and support for the MA / Medicare Advantage line of business.
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Interim Analytics Director - Memorial Hermann Health PlanPao Technologies, Llc Feb 2018 - Sep 2018Minneapolis, Mn, UsLead development of health plan analytics delivery and strategy and build team to support ongoing analytic needs. Functional areas included service, finance, medical, pharmacy, operations, and compliance. Incorporated machine learning (ML) into service model to improve oversight and CSAT.Lead development of attribution models, reporting and analytics to support ACO attribution and financial operations.
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Consultant - Analytics Strategy, Roadmap, And Staffing - Blue Cross Blue Shield Of MnPao Technologies, Llc Jul 2017 - Feb 2018Minneapolis, Mn, UsAssess analytic capabilities and support development of strategy, road map, tool selection, and staffing model for enterprise analytic architecture in a highly complex and evolving hybrid (on-premises, cloud-based) business model to support multiple lines of business (Group, Individual, and Medicare).
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Managing Director And Platform Architect, Direct-To-Consumer Solution, Fairview HealthPao Technologies, Llc Aug 2016 - Feb 2018Minneapolis, Mn, UsManaging consultant and architecture design and development lead for Caregiver Assurance, Fairview's direct-to-consumer platform for engaging with non-healthcare consumers. The cloud-based (Azure) platform extends Fairview services into new non-traditional provider settings and enables a new market for a component of new business channels.
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Analytics Strategy And Delivery Lead - Memorial Hermann Health PlanPao Technologies, Llc Apr 2016 - Jun 2017Minneapolis, Mn, UsCollaborate with technology, finance, operations, compliance, healthcare economics, and clinical teams to establish foundation for health plan analytics in provider-sponsored health plan. Lines of business included large group, small group, and Medicare Advantage, functions included reporting and analytic infrastructure development and road map.
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Business Strategy Consultant - Burchfield GroupPao Technologies, Llc Sep 2016 - Dec 2016Minneapolis, Mn, UsDrive the evaluation of pharmacy consultancy data, technology, and process assets and capabilities for opportunity to commercialize.
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Ceo / Cto - Luminat, LlcPao Technologies, Llc Jun 2015 - Mar 2016Minneapolis, Mn, UsAt Luminat, we enable and improve clinical performance with patient-generated health information technologies.Our cloud-based platform enables the collection, analysis, and reporting of patient-generated health information to enhance clinical performance and support care delivery system objectives.As CTO, primary responsibility for the technology infrastructure, technical development and technology strategy for the product-based health technology startup.As CEO and board member, responsible for investor relations, marketing, product development, sales, and positioning the company for the next round of investment.
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Cto - Luminat, LlcPao Technologies, Llc Jun 2014 - Jun 2015Minneapolis, Mn, UsPrimary responsibility for the technology infrastructure and technical development, contributor to the product, market, and business strategy for Lumināt.At Luminat, we enable and improve clinical performance with patient-generated health information technologies.Our cloud-based platform enables the collection, analysis, and reporting of patient-generated health information to enhance clinical performance and support care delivery system objectives.
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Managing Consultant - Allina Health / AnalyticsPao Technologies, Llc Oct 2013 - Dec 2014Minneapolis, Mn, UsParticipate in the assessment of internal information technology, tools, services and expertise and the viability of a commercialization effort as well as assist in the plan to launch a new organization or partnership for the purpose of disseminating commercial versions of the assets.
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Aco Service Program Manager (Consultant) - Medica Health PlanPao Technologies, Llc Dec 2011 - Oct 2013Minneapolis, Mn, UsProgram and project management responsibilities between plan (Medica) and multiple accountable care systems (ACS/ACO) to take the integrated service model through design and implementation phases and into roadmap/strategy development.
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Project Lead - Icd-10 Assessment And Strategy - Children'S Hospitals And ClinicsPao Technologies, Llc Aug 2011 - Dec 2011Minneapolis, Mn, UsWorking for Children's Hospitals and Clinics as technical lead and project manager for assessment and strategy phases of the ICD-10 initiative.
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Program Manager / Consultant - Carol CorporationPao Technologies, Llc Jul 2010 - Aug 2011Minneapolis, Mn, UsGuide clinical and administrative staff through the use of clinical and financial analytics to support cardiology care redesign initiatives in the pursuit of a transformation to an Accountable Care Organization (ACO).
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Director Of Business DevelopmentHealthia Consulting, An Ingenix Company Sep 2007 - Apr 2008
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Director, Business DevelopmentHealthia Consulting, An Ingenix Company Aug 2006 - Apr 2008
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Consultant - Epic Implementation And Training Environment ManagementHealthia Consulting, An Ingenix Company Mar 2004 - Aug 2006
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Excellian Training Environment LeadHealthia Consulting, An Ingenix Company 2004 - 2006
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Senior ConsultantHealthia Consulting, An Ingenix Company Jan 2001 - Dec 2005
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ConsultantPro Staff 1999 - 2001Cincinnati, Ohio, Us -
ConsultantPricewaterhousecoopers 1999 - 2000Gb -
ProgrammerThe Pillsbury Company Jan 1995 - Jan 1997UsProgrammer for the MIS Operations group. -
ConsultantSystems Group 1997 - 1997
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InternAlliant Techsystems 1991 - 1994
Paul Olson Skills
Program Management
Strategy
Leadership
Healthcare
Process Improvement
Project Management
Consulting
Healthcare Information Technology
Management
Management Consulting
Emr
Business Analysis
It Strategy
Healthcare Consulting
Cross Functional Team Leadership
Business Development
Strategic Planning
Training
Sdlc
Business Intelligence
Business Process Improvement
Crm
Software Documentation
Ehr
Start Ups
Analytics
Vendor Management
Software Implementation
Project Portfolio Management
Change Management
Visio
Epic Systems
Integration
Paul Olson Education Details
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University Of MinnesotaManagement Of Technology -
University Of MinnesotaMechanical Engineering
Frequently Asked Questions about Paul Olson
What company does Paul Olson work for?
Paul Olson works for Optum
What is Paul Olson's role at the current company?
Paul Olson's current role is VP of Operations at Optum | Technology Innovator | Data and Enterprise Analytics | Strategy Advisor.
What is Paul Olson's email address?
Paul Olson's email address is po****@****lan.com
What is Paul Olson's direct phone number?
Paul Olson's direct phone number is +161285*****
What schools did Paul Olson attend?
Paul Olson attended University Of Minnesota, University Of Minnesota.
What skills is Paul Olson known for?
Paul Olson has skills like Program Management, Strategy, Leadership, Healthcare, Process Improvement, Project Management, Consulting, Healthcare Information Technology, Management, Management Consulting, Emr, Business Analysis.
Who are Paul Olson's colleagues?
Paul Olson's colleagues are Gayathri Sai, Alex Hurst, Aaron Douglas, Kara Morgan, Padamatinti Sneha, Kate Rogers, Joel Taganac.
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