Paulo Marques Email and Phone Number
Professional with more than three years of experience in CX. Working as a CRM specialist at LinkedIn, where I help LATAM companies improve the quality of conversations with Sales Navigator. On my journey at the largest fintech in LATAM, Nubank, I immersed myself in innovative solutions, developing skills in prototyping, analysis and strategic planning, which resulted in satisfaction rates.Graduating in Marketing, I constantly seek specializations that allow me to anticipate users' needs and create impactful solutions.Passionate about creation and strategy, I am committed to transforming ideas into memorable experiences, combining data and creativity to positively impact the customer journey. I'm always open to hearing about your challenges and how we can overcome them together! Success is plural!
- Website:
- linkedin.com
- Employees:
- 23970
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Enterprise Sales And Relationship Specialist - Sales SolutionsLinkedinSão Paulo, Sp, Br
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Enterprise Relationship Management LssLinkedin Sep 2024 - PresentI develop and execute strategic plans for managing accounts and leads to enhance customer engagement and drive sales growth. I conduct training sessions on Sales Navigator, equipping teams to effectively utilize the tool for prospecting. Additionally, I map and analyze customer profiles to identify opportunities and tailor engagement strategies.I leverage Salesforce and CRM systems to analyze data, monitor performance, and conduct market research, supporting data-driven decision-making. I also focus on process usability, ensuring that interfaces are intuitive and efficient, as well as creating visuals that facilitate data comprehension and enhance the user experience.
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PlanningAmbiental Transportes Urbanos S/A Aug 2023 - Sep 2024São Paulo, BrasilI spearheaded cross-department communication at Ambiental Transportes Urbanos S/A, fostering collaboration between maintenance, operational, and administrative teams. Monitored key performance indicators to evaluate project progress and recommend adjustments for continuous improvement. -
Ux ResearcherNubank Apr 2022 - Apr 2023São Paulo, BrasilIn my role as a UX Designer at Nubank, I conducted detailed analyses of the user journey, identifying pain points and optimization opportunities. I led interviews, surveys, and applied social listening to capture brand perceptions and user behaviors, informing design decisions. Additionally, I created interactive prototypes to test new features, collaborating with design teams to ensure interfaces were intuitive and user-centered. -
Administrative AssistantSaber - Instituto Brasileiro De Aprendizagem Apr 2022 - Apr 2023São Paulo, BrasilManaged the operational aspects of various projects, ensuring smooth execution and adherence to timelines. I applied administrative methodologies and best practices to streamline processes and improve efficiency. My responsibilities included handling essential documentation and supporting both Human Resources and business operations, contributing to a well-organized and effective work environment. -
Financial ConsultantFort Promotora Jul 2021 - Nov 2021São Paulo, São Paulo, BrasilAs a Financial Consultant, I specialized in negotiating and closing sales of credit lines for INSS beneficiaries. I conducted thorough analyses of interest rates and assessed the availability of credit margins to provide tailored financial solutions. My role involved maintaining assertive and empathetic communication with clients, ensuring their needs were understood and addressed effectively, while fostering trust and long-term relationships.
Paulo Marques Education Details
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Marketing -
Graphic Design -
Design
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Marketing Analitycs -
Análise De Dados - Microsoft Power Bi
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Design Thinking: Social Media -
Google Analytics AcademyAnalytics Data -
NubeMarketing
Frequently Asked Questions about Paulo Marques
What company does Paulo Marques work for?
Paulo Marques works for Linkedin
What is Paulo Marques's role at the current company?
Paulo Marques's current role is Enterprise Sales and Relationship Specialist - Sales Solutions.
What schools did Paulo Marques attend?
Paulo Marques attended Universidade Cidade De São Paulo, Fundação Bradesco, Fundação Bradesco, Coursera, University Of Virginia, Fundação Bradesco, Faculdade Sebrae, Google Analytics Academy, Nube, Fiap, Fiap, Fiap, Fiap.
Who are Paulo Marques's colleagues?
Paulo Marques's colleagues are Sara Grasso, Felipe Avinzano, Johntvfkg0627-122053 Doe, Johneflrc0916-191552 Doe, John7gsxa0617-152337 Doe, Anpu Anpu, Kirandeep Dhillon.
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Paulo Marques
Advisor To The Main Multinationals .We Believe That The Ceo Is Different And That'S What We Exist For . Author( Best Seller)" Não Se Deixe Cair Na Zona De Conforto" E " Uma Venda Espetacular"São Paulo, Sp2renoirgroup.com, hotmail.com3 +230203XXXX
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Paulo Marques
São Paulo, Brazil -
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Paulo Silva
Director - Head Of Region - Workplace - Team Leadership - Design And Construction -São Paulo, Sp3gmail.com, nike.com, sephora.com
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