Paulo Marques Email & Phone Number

São Paulo, Sp, Br

I develop and execute strategic plans for managing accounts and leads to enhance customer engagement and drive sales growth. I conduct training sessions on Sales Navigator, equipping teams to effectively utilize the tool for prospecting. Additionally, I map and analyze customer profiles to identify opportunities and tailor engagement strategies.I leverage Salesforce and CRM systems to analyze data, monitor performance, and conduct market research, supporting data-driven decision-making. I also focus on process usability, ensuring that interfaces are intuitive and efficient, as well as creating visuals that facilitate data comprehension and enhance the user experience.

São Paulo, Brasil

I spearheaded cross-department communication at Ambiental Transportes Urbanos S/A, fostering collaboration between maintenance, operational, and administrative teams. Monitored key performance indicators to evaluate project progress and recommend adjustments for continuous improvement.

São Paulo, Brasil

In my role as a UX Designer at Nubank, I conducted detailed analyses of the user journey, identifying pain points and optimization opportunities. I led interviews, surveys, and applied social listening to capture brand perceptions and user behaviors, informing design decisions. Additionally, I created interactive prototypes to test new features, collaborating with design teams to ensure interfaces were intuitive and user-centered.

São Paulo, Brasil

Managed the operational aspects of various projects, ensuring smooth execution and adherence to timelines. I applied administrative methodologies and best practices to streamline processes and improve efficiency. My responsibilities included handling essential documentation and supporting both Human Resources and business operations, contributing to a well-organized and effective work environment.

São Paulo, São Paulo, Brasil

As a Financial Consultant, I specialized in negotiating and closing sales of credit lines for INSS beneficiaries. I conducted thorough analyses of interest rates and assessed the availability of credit margins to provide tailored financial solutions. My role involved maintaining assertive and empathetic communication with clients, ensuring their needs were understood and addressed effectively, while fostering trust and long-term relationships.

Marketing

Graphic Design

Design

Design

UX/UI Design User experience, research and interface design

Marketing Analitycs

Análise De Dados - Microsoft Power Bi

Design Thinking: Social Media

Analytics Data

Marketing Pessoal, Marketing

User Experience

Gestão De Infraestrutura De Ti

Customer Experience Management

Graphic Design