He oversees the company's day-to-day operations, generates business, maintain clients relationship and strategies. Interacts with organization's human resources, finance, project management office and information systems department to ensure that business goals are established and met.

Ensure the information technology and value added services engineers are managed effectively and 24/7 availability of all services. Provide strategic leadership for IT and VAS department activities. Ensure adherence to policies, procedures and good practices with regards to IT and VAS services and systems. Continuous review of current procedures to improve operating effectiveness, also performs budget management for the IT and VAS departments. Ensure all suppliers are managed according to… Show more Ensure the information technology and value added services engineers are managed effectively and 24/7 availability of all services. Provide strategic leadership for IT and VAS department activities. Ensure adherence to policies, procedures and good practices with regards to IT and VAS services and systems. Continuous review of current procedures to improve operating effectiveness, also performs budget management for the IT and VAS departments. Ensure all suppliers are managed according to agreed SLAs and projects are implemented correctly and on-time. Control the accuracy of the periodic and ad-hoc management reports. Fulfill the role of an interface between business and technology to achieve the management reporting results required. Manage the preparation of management reports and recommendations required to support the Vodacom business based on data analysis done. Show less

He managed department objectives, goals and policies. Conducted software research, data analyzes and administrative, organizational, and operational problems recommendations. Assisted with department budget, monitored appropriate budgetary controls and developed business marketing plan. Also designed and implemented new and revised systems to ensure effective and efficient services. He coordinated the consultants and technician teams, software training and software client support. Managed… Show more He managed department objectives, goals and policies. Conducted software research, data analyzes and administrative, organizational, and operational problems recommendations. Assisted with department budget, monitored appropriate budgetary controls and developed business marketing plan. Also designed and implemented new and revised systems to ensure effective and efficient services. He coordinated the consultants and technician teams, software training and software client support. Managed clients accounts, contracts, procurement and sales. He also worked as a Project Manager. He coordinated all aspects of the projects using planning, monitoring and controlling processes. He was responsible for completing the projects on time, on budget and on spec. At this end, he performed a variety of tasks including, but not limited to, coordinating all resources and stakeholders; setting deadlines; assigning responsibilities; and monitoring, reporting and communicating projects progress. Show less