• Achieved 10 industry-recognized certifications during tenure, including CompTIA Network+, Security+, CySA+, Linux+, PenTest+, and Microsoft Azure Fundamentals, reflecting a strong commitment to continuous learning and enhancing cybersecurity expertise.• Enhanced organizational security posture by executing tasks across cybersecurity architecture, compliance, engineering, and operations, including the installation and configuration of security software such as firewalls.• Developed and implemented security protocols to safeguard networks and systems, conducting continuous monitoring and incident response to detect, analyze, and mitigate physical, software, and network security threats.• Performed compliance control testing and collaborated with cross-functional teams to develop targeted recommendations, training programs, and enforce best practices, ensuring alignment with organizational goals and industry regulations.

• Conceive and craft visual concepts, utilizing both traditional and digital mediums, including Adobe Creative Suite, to effectively communicate ideas that inspire, educate, and engage audiences through graphics, logos, and advertisements.• Capture compelling images of individuals, landscapes, and products to enhance marketing and advertising initiatives.• Utilize advanced software such as Adobe Creative Suite/Cloud and Flexi to meticulously edit and refine images for final presentation and printing.• Create and enhance graphics, flyers, and posters to spotlight merchandise and promotions, bolstering marketing efforts.• Oversee the entire design process from conceptualization to production and installation, ensuring client satisfaction and timely delivery.• Manage and cultivate a dynamic social media presence across various platforms including Facebook, Instagram, and Twitter, actively engaging with the audience and promptly addressing inquiries.

• Proficiently deploy and configure both endpoint and email security solutions to detect and prevent a range of email-based threats, including phishing attacks, malware, and spam to ensure comprehensive protection against cyber threats across the organization's network.• Develop and enforce security policies and protocols for endpoint devices and email, ensuring compliance with industry standards and regulations while mitigating security risks and protect sensitive information from unauthorized access or disclosure.• Monitor endpoint security alerts, analyze potential security incidents, and respond promptly to mitigate threats and minimize impact on systems and data.• Monitor email traffic for suspicious activity, analyze content and attachments for malicious intent, and respond promptly to potential threats to safeguard organizational systems and data.• Developed and implemented a security policy using SentinelOne that blocked 100% of mass storage devices, reducing the risk of physical data leaks and minimizing exposure to virus and malware threats for over 300 employees at IBSS.• Created and enforced an email security policy using Avanan, enhancing email security, implementing DLP measures to prevent data loss, and reducing shadow IT usage for over 300 employees at IBSS and 10+ clients of Total Assure.

• Installed, maintained, and configured computer systems, printers, and networks, ensuring optimal functionality.• Troubleshot technical issues and identified both hardware and software solutions promptly.• Maintained active engagement across various social media platforms including Facebook, Instagram, and Pinterest.• Conceptualized and crafted compelling organic advertising content across print, digital, email, and social media channels to bolster sales, enhance customer interaction, and reinforce the online brand identity and presence as part of an integrated marketing strategy.• Oversaw the planning and execution of company advertisements, leading brand campaigns and ensuring alignment with brand standards and guidelines.• Managed the creative department, providing supervision and guidance to ensure the delivery of high-quality work.• Collaborated with executive and creative teams to establish project timelines, objectives, and budgets.• Presented project updates, deadlines, and budget reports to executives for review and approval.• Analyzed the performance of marketing campaigns to measure customer engagement and drive sales growth.• Utilized demographic and purchase history data to target key audience segments for tailored marketing offers across digital channels such as email and social media.• Configured computer systems, including both hardware and software, and printers, while also establishing and maintaining network infrastructure.

• Formulated and implemented strategies for material production to enhance client marketing efforts.• Offered comprehensive support to foster innovation and develop creative concepts for marketing client listings.• Supervised the production and development of all listing collateral to ensure consistency and quality.

• Managed digital files by uploading them into the NMAI's Collections Information Systems (CIS) database (KE EMu), ensuring accurate cataloging and linking to respective records conducted thorough metadata verification and correction to maintain data integrity.• Implemented backup procedures for original master files, adhering to standards established by the Collections Research and Documentation department. Set up archiving systems to preserve data integrity and accessibility.• Oversaw the migration of born-digital and scanned event files from optical media and portable drives into the SI Digital Asset Management System, ensuring seamless integration and organization of assets.• Provided technical support for software and hardware issues, troubleshooting and resolving computer-related issues promptly to minimize downtime and ensure operational continuity.

• Executed analytical, technical, and administrative tasks to plan and install personal devices and workstations, both new and existing, ensuring seamless integration and functionality.• Provided operational support and assistance within the office environment for an external team of IT specialists, facilitating smooth collaboration and efficient problem resolution.• Managed computer performance, monitored network capabilities, and maintained hardline connections to servers and printers, ensuring optimal functionality and connectivity for seamless operations.• Maintained and updated the Montgomery County Animal Services website by incorporating multimedia elements such as photos, videos, links, and downloadable attachments, providing valuable information to the general public.

• Managed updates and maintenance for computer systems, printers, plotters, and relevant software. Oversaw computer performance, network functionality, and connectivity to servers and printers.• Installation of vinyl graphics on vehicles, wall murals, museum exhibits, government suites, luxurious apartment buildings, and various local businesses.• Effectively supervised and assigned tasks while ensuring adherence to company protocols and procedures. Provided comprehensive training to new team members on diverse design, production, and installation techniques.• Created and implemented signage solutions for local businesses, encompassing vehicle graphics, indoor/outdoor signage, spatial layouts, wall vinyl applications, window graphics, construction banners, and project signage.• Produced and refined render proofs, permit proofs, graphics, and logos to meet client specifications.• Operated and upheld maintenance standards for large-format printers, plotters, and laminators. Prepared prepress print-ready and fabrication files for vendor partnerships.