Paulo Pisani Email & Phone Number

London, England, United Kingdom

Lewisham, England, United Kingdom

I plan, develop and deliver library and information services within my assigned libraries. I lead staff and manage the deployment of resources, ensuring a high level of service delivery and customer care. I work alongside partner organisations to deliver library services. During my first year in this position I also acted into the vacant position of Reader.

Lewisham, England, United Kingdom

I plan, develop and deliver library and information services within my area of Lewisham. I lead staff and manage the deployment of resources, ensuring a high level of service delivery and customer care. I build partnerships with external organisations to improve the Service. I also manage the locations within my area, including ensuring that buildings are.

London, United Kingdom

As Support Services Team Leader I am ultimately responsible for the service's procurement of library stock as well as all other goods and services, with my experience being assessed by CILIP as equal to professional level. I lead on effective use of circulation and acquisition library systems both internally and with suppliers, having personally trained.

London, United Kingdom

As Information Development Manager I was responsible for the development, management and provision of reference, information, archive and local studies services for libraries in Newham. I always carried this out with full knowledge of library standards and to the targets set for our library and information service. I set the yearly programme of learning.

London, United Kingdom

I was responsible for the provision of guidance and support on reference, information, archives and local studies. I ensured that staff were able to respond accurately and promptly to customer enquiries to provide excellent customer service. I was responsible for the provision of training for staff and customers and I gained skills in the selection.

London, United Kingdom

I carried out the full range of tasks as expected in lending and reference libraries, gaining an extensive understanding of the day-today workings of a library. My customer service skills and approach were held as an example to colleagues and new starters. I was fully trained and able to handle any information enquiries at main reference library. I carried.

London, United Kingdom

I carried out translation work for Sega Europe Ltd, working directly with English and Spanish text within programming code. The deadlines for the work were intense, so I improved my ability to work well under pressure and to project milestones. The work was mostly on high profile products such as Phantasy Star Online or the range of Sonic games.

London, United Kingdom

While working for Sega Europe as Community Moderator I was responsible for overseeing an online community across thirteen countries in five different languages. I had to maintain editorial standards across hundreds of message boards as well as provide customer care in dozens of chat communities simultaneously. I provided excellent public relations while.

Ba, International Politics & Spanish

Activities and Societies: W.A.R.P.S. - Society Secretary

Diploma, Travel Journalism

B.U.P. Y C.O.U., Humanities