Responsible for:- Continual Business improvement and process in the drive to be more cost effective and efficient. Collaborating with stakeholders, vendors and other 3rd parties to ensure effective delivery, through effective problem solving and strategy.Working with leadership to define business strategy to deliver vision, mission, values and competencies to drive Moody's into the future.

Responsible for a team of highly skilled engineers supporting a wide range of technologies to drive forward business demand.Responsible for:- - the drive in automation and continual service improvement, enhancing team collaboration across all IT functions.- capacity planning, network upgrades, circuit upgrades, equipment lifecycle management, version management, patch, vulnerability management, SOPs and reporting for operational teams.- the evaluation and recommendation of HW/SW solutions for other IT teams/Business groups. Also responsible for the technical oversight to operations teams and managed service providers.- the recommendation of the adoption of new technologies. Including testing and deployment plans, focusing on simplification of Cloud adoption, enhancing user experience and automation.Working with IT leadership on the delivery of IT vision, strategy and mission to drive Moody's into the future.

Manager of the Unified Communications Team dealing with the strategy and delivery of all aspects of Unified Communications including voice, video and presence architectures to the end user. Working closely with Network Services to deliver an effective and functional solution that provides robust effective technology to assist in everyday tasks.

Primarily responsible for the strategy, design and analysis of Cisco VOIP globally within Jacobs, working as part of a magnificent global team. Using Cisco VOIP and Unified Communications technologies, Supporting and designing mainly Cisco CUCM/UNITY (Version 6 - 10.5)Having been the technical lead and strategist for VOIP and Unified Communications for a global voice solution RFP, I have managed to gain a good understanding of many global dial plans. Lead designer/reviewer in the implementation and configuration of Cisco VOIP for a global scale after the RFP process was finalized. Well educated in CUCM and Unity, having worked with CUCM since version 3.3,

Achievements - VOIP and Unified Communications design and implementation (Cisco UC), user training for government-body to support 4000 users over 50 locations across Scotland. - Cisco VOIP rollout for car part supplier - Major upgrade of CallManager, Unity and UCCX for major oil company - Pres-sales Engineering - Video Conferencing deployments - Cisco rollout and consultancy for Scottish Premier League football team, including expansion to new training ground - VOIP design and installation including 6500 switch LAN upgrade for major oil services company

Achievements - Major LAN and WAN optimization, to allow for greater throughput. This was part of a team. - New office implementation - Cisco Smartnet controller - Remote Access security implementation

Network engineer within Scotland. Tasks included the implementation of Cisco and Enterasys (formerly Cabletron) networks including VOIP and emerging Unified Communications technologies.Achievements - Implementation of Cisco CallManager in large nuclear facility - Upgrade of Healthboard LAN to support VOIP - Upgrade of Government body LAN and also new rollout of new building both allowing the support of VOIP - Installation of Health Board LAN using Enterasys equipment - Installation of Cisco CallManager and Unity (Scotland first integration with Lotus Domino) at large house building firm - Consultancy and support of Oil and Gas company IT solutions involving both Cisco and Enterasys equipment - Major LAN upgrade of major publishing house. - Polycom Video Conference rollout for Health board over multiple sites including gateway and video bridge installation

- Part of a team upgrading major UK bank ATMs- Support of major government body LAN using Infotron and Gandalf Equipment- Support of councils using Gandalf Equipment- Support of insurance bodies using Gandalf Equipment

Ground and Mobile Satellite communications support1001SU Rugby Team