Paul Ownby Email & Phone Number

Haddonfield, Nj, Us

Scottsdale, Arizona, Us

Established consistent information sharing practice to help strengthen and spread learnings among product teams and UX researchers. Identified, vetted and implemented common tools for over 40 product managers and directors to streamline feedback gathering, feature prioritization, roadmapping, and communication to close the feedback loop with internal stakeholders and customers across the organization.Created and implemented a common playbook and templates for product management practice based on the Quartz Open Framework to establish common processes and product practice across the organization.

Portland, Oregon, Us

Collaborated on a cross-functional leadership team to identify and address new needs of schools due to COVID-19 and create major product updates rapidly and in time for the new school yearCreated customer and non-customer advisory panels to ensure understanding of market problems, identify and prioritize needed product updates, and determine and vet new product opportunities.Established repeatable processes for on-going customer advisory panelsCollaborated with development teams to create more efficiency product development processes from problem identification through ideation and into implementationLed cross-functional product team to drive new product updates and meet product strategic goals

Portland, Oregon, Us

Evaluated potential partnership offerings for strategic fit, made recommendations for partnership to the executive team and managed resulting partnership product offeringsCollaborated with marketing and sales to develop new sales tools and repackaged offerings that aligned to specific sub-market needs.Launched new line of coding curriculum products through content partnerships (from ideation through launch and into growth)Identified pricing and packaging challenges in the market and collaborated with content partners (2 international and 2 domestic) on updates to align to market needs.Identified and vetted additional content partnerships to grow offerings to meet other market needs

Portland, Oregon, Us

Led Product Management and Content Development organizations including oversight of budgeting, performance management and employee development for both departmentsEstablished UX role to collaborate with product management team in prototyping and pre-build user testing and initiated continual user testing of productsRebuilt content capabilities leveraging both out-sourced and in-house resourcesFacilitated career growth opportunities for in-house content developers to expand individual competencies and grow business capabilities and efficiencyEstablished processes for repeatable development on contentEstablished templates and processes for consistent internal and external communication of product updates across the product team Implemented Agile development processes across all teams improving predictability of release and efficiencyCollaborated with development to establish 2 additional off-shore development teams and collaborated with off-shore management optimize processes across teams.Leveraged usage data to help product managers prioritize individual roadmaps and prioritize across roadmapsMentored both novice and experienced product managers into senior positionsProvided product presentation and market intelligence for and in investor presentationsParticipated on senior leadership teams to develop business strategy and to align product strategy to itEvaluated build vs. buy partnership opportunitiesCollaborated with development on proposed solutions to ensure market fitPrioritized product features and opportunities based on usage data, business metrics, customer surveys, win-loss analyses and customer interviews.

Portland, Oregon, Us

Led team of product managers to create multi-year, rolling roadmaps with quarterly updates and adjustments based on regular market data and feedback and create a unified product strategy across all product linesManaged and mentored a team of product managers establishing principles and training in agile methodologies and the Pragmatic Marketing frameworkAnalyzed usage and business metrics to determine highest value product improvements and enhancementsEstablished product metrics that predicted likeness for renewal and worked with product teams to address product gaps based on metrics, reducing churn by over 20%Collaborated with engineering teams on technical solutions and tradeoffs of optionsCollaborated with support and implementation teams to create effective on-boarding and support materials for customers

Portland, Oregon, Us

Gathered product requirements through usage data analysis, customer surveys, customer and non-customer interviews, internal sales interviews, customer visits and participation in sales callsCollaborated with implementation and support to identify common product problems and identify product improvements to decrease on-boarding time, decrease on-boarding / training costs and solve commonly reported product challengesExplored expansion opportunities into tools for K-8 education and established initial offerings for businessCreated product requirements, epics, user stories and acceptance criteria for development teams and collaborated on potential solutionsProvided product training to internal and external stakeholders.Expanded business into a two-sided curriculum marketplace including a version adopted by the state of Florida for online curriculumCollaborated with marketing, sales, implementation and customer support for successful launch of new products, features and promotional programsMaintained in-depth product knowledge across all product lines and developed knowledge resources for sales, marketing, implementation, support, design and engineering to expand business-wide product knowledgeRepresented the business at conferences and events by providing product and non-product (thought leadership) sessions, holding customer and non-customer focus groups, and providing product demos and product expertise on the show floorCollaborated with international business arms to develop localized versions of our products in non-US markets

Portland, Oregon, Us

Communicated key benefits, features and value propositions to internal stakeholders and customersLed new product development (product management from ideation through launch and well into growth) of Learning.com’s flagship productLed new product rollout and product growth from inception to 1.5 million student users in over 10,000 school districts in all 50 states Led multiple state adoptions teams and successfully presented our products for review by multiple state review panels leading to adoption (including TX, FL, LA, and AL)Collaborated on adoption launch and promotion with external marketing partner leading to significant market penetration (achieved adoption and purchase by over 70% of K-5 schools and over 50% of 6-8 schools in one state alone)Launched new line of assessment products based on identified market needs leading to nationwide use, including state-level adoptions in Texas, Arizona and South Dakota (from identified market problem to launch and growth)

Managed Inari’s line of networking software products sold separately and included with Inari’s hardware solutions.Create sales tools and provided sales support and promotion support through various sales channelsIdentified and prioritized product problems and updates for development

Provided technical and sales support for resellers of aVirt networking software products.

Provo, Ut, Us

Provided phone and on-site technical support to university staff and students for on- and off-campus computing needs.

Lake Buena Vista, Florida, Us

Provided special in-park assistance for Brazilian tour groups in the Magic Kingdom.

Provided contract engineering drafting assistance to Swiss engineering firm