Paul Palmes, CQM, CQABS in Education from Wittenberg University in Springfield, Ohio; MA in Administration from Gonzaga University in Spokane, Washington. Currently principal consultant/owner of Business Systems Architects, Inc., Fargo, North Dakota. Certified Quality Manager and BSI Certified Lead Auditor. Former Chair, Vice Chair and Membership Chair of the US TAG to ISO TC 176. Mr. Palmes represented the United States as lead delegate and working group secretary in the development of international guidance standard, ISO 10014 – “Quality Management Systems: Realizing Financial and Economic Value” and serves as US SC3 Head of Delegation for international TC 176 meetings. He was an active Podcaster with world-wide listeners through his “Quality 101” program series at http://www.pdcauditing.com. His publications include two books, “Process Driven Comprehensive Auditing,” and “The Magic of Self Directed Work Teams,” published by ASQ Quality Press, an October 2003 article in Quality Progress Magazine concerning Sarbanes Oxley compliance and the importance of Quality and Environmental audits, and May/July 2005 articles in ISO Management Systems Magazine regarding revision of ISO 10014. “Sarbanes Oxley: Potential Synergies and Possible Threats” released in September 2006 in ISO Management Systems Magazine, Geneva, Switzerland, joins his most recent articles written between 2007 and 2018 for ASQ’s Quality Progress magazine. He is a former member of the Steering Committee of the Open Compliance and Ethics Group (OCEG), developing fully integrated ethics and compliance guidelines for US businesses. He a former chair of ISO TC 176 SC 1 and former member of the ISO 9000 Advisory Group (IAG). Specialties: Quality Management systems development and auditing. Trainer/Instructor of Process Based Internal Auditing.Keynote Speaker/Presenter