Paul Perez Email & Phone Number

Tampa/St. Petersburg, Florida Area

Responsible for all aspects of the operation including guest and employee satisfaction, human resources, financial performance, cost control management, sales, and revenue generationServed as ad-hoc task force manager, responsible for oversight and transition of newly acquired hotels by the Hilton management groupEnsured full compliance to hotel operating controls, SOP’s, policies, procedures, and service standards Managed on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceededDelivered hotel budget goals and set other short- and long-term strategic goalsImplemented cost controls best practices and tracking mechanisms to ensure department heads stayed within budget

Port Richey, Fl

Successfully managed the opening of newly constructed hotelServed as point of contact with all contractors, vendors, and suppliers to ensure an on-time openHandled guest complaints and oversaw the service recovery proceduresFacilitated regular briefings and meetings with all heads of departmentsInterviewed, hired, and trained new leadership team and more than 55 new staff Developed and executed sales and marketing strategies within the local community

Brandon, Fl

Successfully managed the grand opening of new 119 room property with 4,200 sq. feet of meeting space, full-service restaurant, and loungeRecruited, interviewed, hired, and trained new leadership team and more than 45 new staffResponded to audits in timely manner to ensure continual improvement is achieved

Dade City, Fl

Established all department budgets focusing on the P&L statements, STAR reports, and cost/inventory controlAttended Hampton Leadership Program, Step-Up Sales Techniques, Brand Resources and GM ClassesInterviewed, hired, trained, and managed a team of 50 hotel associates

Middletown, Ny

Responsible for office operations, quality curb appeal, office and model cleanlinessDeveloped annual budget, maximized revenue, and closely monitored P&L reportsEnsure that all rent is collected, posted, and deposited on a daily basisPerform and schedule all evictions, utility cut off’s and enforce adherence to all lease rules and regulations by all residentsReview and approve all leasing application files; enforce Community Qualifying Criteria in a fair and consistent manner for all leasing applicants