Paul Chen Email & Phone Number

Honolulu, Hi, Us

Honolulu, Hawaii, Us

Honolulu, Hawaii, Us

Business Solution Technologies (BST) was founded in 1996 and is a leading provider of Human Resources, Education and Healthcare solutions in Hawaii.BST emerged as the leading Human Resources Management System consultant in Hawaii as businesses raced to implement ERP solutions in the 1990’s, many for the first time. Since then, BST has cultivated a seasoned team with depth in HR operational expertise and executive management experience to become your Strategic HR Business Partner. While most businesses in town just offer HR administrative services, BST works with you to align your people practices with your overall business objectives.BST also offers strategy and data management solutions for the education and healthcare sectors.

Atlanta, Ga, Us

This was such a fun and rewarding volunteer-driven event to be a part of. The theme for the Gala was "Midnight" in Paris", so my role was to secure French-themed restaurants to cater this event while staying in budget, as well as working with the team to make sure all logistics, supplies, and other details were planned out and taken care of for the event. Through a lot of finesse and relationship building, I was able to secure some of the hottest restaurants in town, including Michel's, The Grove, 12th Avenue Grill, Grand Cafe and Bakery, Cafe Julia, and JJ's French Bistro. Best part of the experience was I got to eat and make friends with the Chefs!

Provided high-level HR support services for the 2nd oldest non-profit organization in Hawaii, for over thirty social service programs and 300 employees statewide.• Served as business partner to managers, providing recruitment services ranging from developing recruitment strategies, job description development and classification to screening applicants and on-boarding, coaching on employee relations issues, including dealing with performance issues or managing layoffs. Efforts led to strong credibility and collaborative relationships with management.• Provided support to front-line employees, including career guidance, resolving employee relations issues, conductingexit interviews, and "call center" inquiries.• Drove internal continuous improvement initiatives, including streamlining benefits, payroll, and staffing processes, troubleshooting HRIS issues, driving compliance initiatives, include audits, and development of benchmark reports.• Played key role in KRONOS implementation project, including working closely with programmer to configurerequired specifications, testing and troubleshooting bugs, creating job aides, developing and conducting training tosuperusers and managers, and working closely with Senior Management Team to ensure a smooth transition.• Provided mentorship to HR interns and federal work-study student employees.• Supported the 4-person HR team as needed, including serving as Acting HR Director as necessary.

Irvine, Ca, Us

Managed recruitment services for temporary employees for the third largest employer in Orange County, with client recharges of over $4 million annually.•Drove recruitment strategy and development of operational systems and processes for continuous improvement of client/candidate services. Efforts led to strong utilization of service by departments, as well as a 100% increase in candidate pool.•Developed partnerships with community organizations, including the Regional Occupational Program and the Employee Development Department, as part of a continuous recruitment strategy.•Provided training / coaching for current staffing recruiters.•Partnered with IT in the continuous improvement of HR Systems, including development and beta testing of system enhancements.•Handled high level employee relations issues, including investigations, labor relations issues, and performance management of employees, as well as high level recruitments.•Served as member of the Extended Leadership Team of the Department of Human Resources in driving overall strategy

Irvine, Ca, Us

Provided recruitment services for temporary employees for administrative, medical, and trade positions at the University.•Built strong partnerships with campus and medical center departments to meet client needs.•Sourced, interviewed, selected, and oriented new temporary employees•Partnered with client departments to make appropriate placements of candidates and deal with any employee issues, including performance management, employee conflicts, and grievances.

Irvine, Ca, Us

Provided HR generalist support for Academic/Staff Personnel in the Department of Microbiology & Molecular Genetics, including payroll, recruitment and staffing, salary administration, benefits administration, performance management, employee relations, workers compensation, leave of absence management, training and development, and policy interpretation and compliance.•Created continuous recruitment process, building strong relationships with human resources, management, and university organizations to maximize applicant pools. Efforts resulted in an average time to fill of less than one month/opening.•Developed internal online information system for faculty recruitment, allowing real-time sharing of committee feedback/evaluation of candidates.•Built strong relationships with University partners to ensure effective execution of employee processes.

Minneapolis, Mn, Us

Provided human resources generalist and business partner support for store operations at the Anaheim Target store, including staffing, training, benefits, employee relations, and payroll support. • Created and implemented staffing plan. Recent efforts allowed for store to be fully staffed for the holiday season.• Oversaw team trainer program, including identifying and training of peer trainers, and management of all employee-training processes. Facilitated new employee orientations as well as ongoing employee and management training.• Ensured store compliance with California and federal laws.• Coached executives on management issues, including performance management, employee recognition, succession planning, and employee relations.

San Diego, Ca, Us

Provide HR project support for 2 Vice Presidents of Human Resources and 8 HR Generalists. Highlights include:•Developing tools used in top leadership succession planning.•Implementation and analysis of Division Climate Surveys. Findings were presented in a report to the Division President and Department Heads.•Management of Merit Cycle, including benchmarking, trend analysis, and development of summary reports.•Best Practices research of current organizational issues, including telecommuting, global organizational structures, and mergers and acquisitions.•Conducting exit interviews and providing summary reports, including key employee issues, to the HR Generalists.

Provided training and performance consulting services for one of the largest Marine Corps Community Service commands in the world.•Developed and facilitated training, including courses in soft skills such as stress management and goal setting, customer service, computer application courses, and new employee orientation. •Worked on project team in transitioning current courses to computer-based training, including curriculum development and instructional tools design. •Served as performance consultant, working with Branch Chiefs and Program Managers to assess their performance gaps and develop appropriate interventions, including customized training, job tools, identifying outside sources of training, and facilitation of process-flow improvement initiatives. Also advised managers on people issues, including rewards systems development and implementation, employee coaching and evaluation, and other management issues.

Served as benefits coordinator and staffing supervisor for one of the largest Marine Corps Community Service commands in the world, providing benefits and staffing support for over 1700 employees.•Managed the employee benefits program, including Group Health, Dental, Life Insurance, 401(k) Savings Plan, Group Retirement Plan, Workers’ Compensation, Family Medical Leave Act, Leave Donations, and Casualty Assistance.•Oversaw performance appraisal system and incentive awards program, including administration, policy interpretation and guidance, and policy revision.•Led subordinate staffing clerks in change management process and development of quality assurance mechanisms in staffing processes•Developed and marketed worldwide the MCCS internship program in Okinawa, and provided logistical support and administration for the program. Efforts led to first comprehensive internship program at MCCS.•Ensured that all procedures followed federal, department, and local NAF laws or regulations, including development, implementation, and administration of local NAF policies and procedures.•Provided orientations to new employees on various benefits programs, conducted ongoing 401(k)/retirement classes, briefs, and one-on-one benefits counseling sessions to current employees, as well as conducted exit interviews with terminating employees.•Developed knowledge management tools for personnel training/information retention purposes.

Houston, Texas, Us

Us

Honolulu, Hawaii, Us

Honolulu, Hi, Us

Mba, Strategic Human Resources Management

Master Of Science (M.S.), Human Resources Managment

Masters In Public Health, Environmental And Occupational Health

Diploma

Bachelor Of Science, Biology

Education record