We Help Organizations Cut Through The Bull And Focus On What Matters In The Employee Experience.Organizations need to focus on their employees just as much as their users and customers.However, many organizations will fall into the trap of sacrificing their employee experience in the name of the customer. The result is a disconnect between the organization and employees, resulting in higher employee turnover, a negative impact on the customer experience, and has long-term ramifications on the organization itself.Playficient was created to address these challenges. We address the above through the following:•We help organizations work on their employee onboarding process. Having a strong onboarding process will help employees get up to speed quickly and reduce turnover in the long term.•We help organizations with their employee experience design through the use of the design thinking process. Organizations will use the design thinking process for discovering customer needs, but few use the process for their own organization. We will show you how. •We help organizations create more playful workplaces. We focus on creating a playful framework, one that is a mentality. Table tennis and Playstations do not create a playful workplace. You have to go deeper than that. We’ll show you how. Along with these training & development services, I also offer coaching services to the individual who want to have a more playful life. I'll help you create a playful framework and mentality that will provide many benefits in your personal and professional life. www.playficient.comSign up for our newsletter for all the latest updates, blogs, video posts, and anything of value that we feel you could benefit from! http://eepurl.com/gdtBBL

Finding User Pain Points Is Challenging. Users are the true experts of your product, not you. You may build it, but they’re the ones using it. They want a quality, consistent user experience and solution that meets their needs.How are you supposed to build a quality, consistent user experience solution for your product when you struggle to capture and understand your user’s needs?I will help you find key insights into your users to build the best solutions for your products. By using best practices of Product Management and User Experience, Design Thinking, and pulling from other experiences in life (such as improv comedy), I’m able to provide solutions that dive deep into user’s pain points.

Contract Product Management role, filling in for a Product Manager on Medical leave. Unleash the Power of Human Collaboration. Polycom is the leader in video, voice, and content solutions. Product Manager on Polycom's Voice Solutions Unified Communications Software for VVX Business Media phones. The unit sees $250M+ in Product P&L with over 2M+ annual units sold.• Worked with Engineers and the Product team to deliver a new software release for our Unified Communications Software.• Worked with Engineers and the Product team on our Unified Communications Software roadmap.• Worked on the roadmap for the next generation of business media phones.

Yardstick Software is a B2B SaaS enterprise that provides fully managed, expert software and services to help organizations deliver testing and training online. In 2015, Yardstick software grew it’s revenue by 34% and has been in Alberta’s Fast Growth 50 since 2007.• Product Manager for a new platform that would replace the current training platform. Duties included determining KPIs, building the roadmap for our MVP, creating personas, and working with the co-founder to coordinate work across multiple departments, including development, support, and sales.• Product owner for two platforms, a testing platform (Measure), and a training platform (T2). Built the product roadmap with the Measure Development Team.• Products launched: Digital Badges for digital training certifications and achievements, and Itemmatic, an item generator to create exam questions effectively

Sumex Capital is a team of professionals offering business financing, financial and management consulting, IT strategies, marketing, operations and other services.Notable Projects:Rocket Launcher Network - A network of investors that would provide capital to "rockets" (finalists) as a polled investment Each investor would put $5000 into the investment. • Work with the President and founder of Sumex Capital on a launch plan for Rocket Launcher Network, including finding investors and rockets for the program.• Reported directly to the President and founder.

At Apollo Technologies, we create solutions that allow performers to have unparalleled control of what is possible on stage.• Drove the decision of taking what started as a student design project into a full-fledged business• Initiated pivot that took the direction of our product from a large focus to a niche focus on DJs• Lead of market research, conducting over 40 in-person interviews with potential customers for feedback, validation, and identifying key features of the MVP and a product-market fit. Product owner, determining what was to be built for our sprints and MVP.

First hire at No More Allowance, a B2C ed-tech company. Mentoring and coaching youth aged 5-15 in building an entrepreneurial venture of their choosing. • Worked with the founder on building the product roadmap for No More Allowance• Conducted informational interviews with external stakeholders, ranging from underwriters, NFPs seeking partnership, investors, entrepreneurs, alternative education staff, to parents interested in enlisting their children with No More Allowance• Reported directly to the president. Worked on product-market fit, determining KPIs, web development and copywriting.

Marketing Intern at Linky Sense Co. LTD. in Tianjin, China. The internship was arranged through AIESEC. Linky Sense is an E-Commerce company of over 500 individuals that sells furniture and home products online. -Planning and executing market research for purchasing rates, designers, and products at an international level. Provided translation of product documents from Chinese to English.- Head of employee interviews to test candidates on English ability and problem solving. Technical skills: Microsoft Sharepoint 2010, Photoshop, Excel

Team lead for creating a social media plan for MacEwan Sport and Wellness at MacEwan University-Developed a social media strategy that would coordinate message across the internal stakeholders of the fitness facility, aquatics, and recreation leagues