Paul Murray Email & Phone Number

Liverpool, Gb

Liverpool, Merseyside, United Kingdom

The Netfoil Technical Project Manager conducts the area’s project work and leads the Netfoil IT team. The role works on behalf of the Netfoil Management Board to run its projects as well as to act as a team leader. The role must have a high-level of regard for development technology, current and emerging, and hardware solutions. It will ensure that there is a constant level of communication and that deliverables are provided to plan and within cost. It will be responsible for highlighting any deviations from that which is expected and suggest remedial actions to compensate for these exceptions to the Netfoil Management Board.The role is responsible for the Netfoil IT team, setting objectives, conducting appraisals and leading the team through projects and work requests. It is very much a hands-on roll with active participation in developing applications and database management.The Netfoil Technical Project Manager is responsible for the design, implementation and deployment of Netfoil-related applications. This includes supporting and maintaining current and future IT systems which may also include web-based applications.Reporting directly to the Netfoil Management Board, Head of Projects & Development, but with a dotted reporting line to the IT Development Manager, the Netfoil Technical Project Manager shall proactively offer their support in any matters in which they have experience and behave as a mentor to other members of the team. The role is expected to set an example, following the Change Management process and the Hill Dickinson tailored Prince2 project methodology, HDP2, as well as any other processes and procedures set out for best practice.

Manage multiple IT / non IT projects including the delivery of bespoke software solutions within timescale / quality expectations and financial requirements. Work closely with internal / external customers in order to understand and clearly define business requirements and develop effective working relationships and ongoing management processes. Define deliverables, resource requirements and project work plans and estimate and plan projects from start to finish. Manage, monitor and motivate cross functional teams, conduct presentations, compile reports to set frequencies, document and track projects in MS Project and use corporate tools to document project stages/request resources

Acted as single point of contact for over 40 clients, managing all full life cycle projects to time and budget constraints. Work package manager for staff developing web based software (ASP.Net / SQL Server / Reporting Services), established client requirements, allocated and prioritised workload, organised and led team meetings. Implemented a structured set of best practise processes and procedures and introduced a portfolio of documentation to assist with work scheduling, costing and the sales process, resource / workload management, issue / change / risk management and more.

Project ManagerManaged a large number of infrastructure (Wintel, Network, Websphere) projects, singly or simultaneously, working with both local and remote internal and contracted teams (matrix management). Established strong relationships with clients, vendors, suppliers and internal business units and used Prince2 to manage all projects. Became involved in recruitment of project staff, budgeting and proposal writing, and further developed skills in time management, issue resolution, resource allocation, planning and tracking of tasks, deliverables and resources, and managing client expectations. Took full advantage of the technology available, i.e. project management tools, project knowledge bases etc. to assist in management of projects, cost tracking and management reporting. Led the establishment of a Prince2 document portfolio to suit the needs of the organisation and assisted in the implementation of a timesheet / expenses system.1st / 2nd / 3rd Level IT Support Responsible for providing technical support to a number of high profile customers. Displayed excellent communication skills, the ability to extrapolate key facts, analyse the data at hand and form workable solutions. Entrusted a position of responsibility as head contact for a number of clients and became technical lead for the support team, introducing the concept of a 'technical forum' used for knowledge sharing of technical solutions

Initially employed as a sales representative, dealing with potentially challenging customers and working as a team to meet set goals. Promoted to Supervisor/Floor Manager and became responsible for managing a team, goal setting, scheduling a staff rota, dealing with financial elements, organising and holding team meetings, training and appraising staff

Responsible for providing hands on technical support and managing a number of key projects. Established and maintained project plans, developed excellent communication / networking skills, implemented a structured approach to Project Management, took control and exercised leadership, gave direction and facilitated decision making. Assessed suppliers and their proposals and presented findings to the Project Board