Paul Ridsdale-Smith Email & Phone Number

Honoured to be taking over this role from Pete Doyle as he starts his well-earned retirement.

Woking, England, United Kingdom

• Leading the development and implementation of IT strategic objectives and activities, linking the Board, Senior Management colleagues and IT to enable new strategic business plans and investment for digitalisation.
• Developed, coordinated and enacted IT strategy development, planning and communications, and workforce and people development plans, achieving 87.5% and 75.3% IT Employee Engagement and Enablement respectively in 2022.
• Introduced and mentored an… Show more Leading the development and implementation of IT strategic objectives and activities, linking the Board, Senior Management colleagues and IT to enable new strategic business plans.
• Introduced and mentored an agile approach to working to improve employee well-being through balanced workloads and improved work management discipline.
• Formalised and built on Master Data Management and Data Governance demands across the business to support the global implementation of a single ERP system. Show less

Woking

• Leading the implementation of the Infor SyteLine ERP system into James Walker Group's 32 smaller manufacturing and sales companies.
• Three companies brought onto an Infor SyteLine platform over four years, covering the complexities of manufacturing data creation and Brazilian tax rules.
• Management of change in those organisations to ensure high-quality process adoption.
• Chairman of the SyteLine Users Group, introducing strategic changes in the approach to the user group’s activity… Show more Leading the implementation of the Infor SyteLine ERP system into James Walker Group's 32.
• Chairman of the SyteLine Users Group, introducing strategic changes in the approach to the user group’s activity and priorities.
• Led the strategic review of ageing telephony systems to develop the policy for replacement with MS Lync, now Teams. Show less

Woking, Surrey, UK

• Leading the IT Service Desk and associated support team, improving the customer focus of IT activity. Developed the relationships with customers and improved the IT organisation's reputation for delivering.
• Delivered an improved and professional IT Service Desk and support service.
• Transformed the IT organisation to focus on the customer’s needs.
• Formed a team to deliver technical and functional brilliance in a way the customer… Show more Leading the IT Service Desk and associated support team, improving the customer focus of IT activity. Developed the.
• Formed a team to deliver technical and functional brilliance in a way the customer understands and appreciates. Show less

Woking, Surrey, UK

• Leading a team of functional analysts providing the support and development of the Oracle Applications suite in place at James Walker.
• Development of a professionally orientated and focussed team of analysts.
• Planning and initiation of the Oracle upgrade project (11.0.3 to 11i).
• Chairman and regular contributor to the UK Oracle User Group Manufacturing & Supply Chain Special Interest Group.

Woking, Surry, UK

• Managing the implementation, configuration and support of strategic manufacturing initiatives covering Manufacturing Resource Planning, and Capacity Requirements Planning in Oracle Applications.
• Successful, robust installation of manufacturing modules across a two-site manufacturing organisation, with data development and change management as key demands to ensure success.
• Significant process improvements introduced and sustained. Reduced inventory-holding, increased control of EOQ’s,… Show more Managing the implementation, configuration and support of strategic manufacturing initiatives.
• Significant process improvements introduced and sustained. Reduced inventory-holding, increased control of EOQ’s, better analysis of capacity constraints, manufacturing delivery performance and costs, and increased.

Woking, Surrey, UK

• Leading projects to scope, specify, install and commission major plant and equipment across the organisation’s seven production areas.
• First implementation of plc controlled press technology in the company to considerably reduce set-up/changeover times.
• First full-scale implementation of 'moulding in a vacuum' technology to significantly improve yield and to reduce processing times.

Woking, Surrey, UK

• Leading technical customer support, and technical and quality support for specific manufacturing departments.
• Design, production development and marketing/sales launch of new product Unilion®
• Regular visits to customer sites to support and troubleshoot sealing related issues.
• Development of new, dedicated Technical Services function and team.