Paul Rashid Email & Phone Number

Washington DC-Baltimore Area

Program lead on defining and re-engineering current processes. Leading the analysis of locationefficiency and effectiveness to improve staffing and cost savings. Developed executive presentationsto explain factor analysis efforts for the efficiency analysis. Ran brainstorming sessions to explain andrefine factor analysis. Also developed executive.

Fairfax VA

• Lead partner and product manager on concept that expands the traditional Financial Advisor role to a more holistic client partnership. Major Accomplishments:
• Launched Beta service to test the E-commerce EaziHome concept.
• Developed initial concept and refined using focus groups and client surveys.
• Developed business case including pricing, vendor costs, and headcount.

• Coached the CEO of a small start-up to improve Agile development and ongoing operations.Major Accomplishments:
• Developed a robust Product Roadmap integrating customer requests into long-term goals.
• Set up an agile release process driven by the long-term roadmap and strong controls.
• Implemented a COO role to add structure around development and implementations.

• Responsible for transformation within IT and project definitions supporting laws enacted by Congress.Major Accomplishments:
• Supported capital budgeting process by developing the structure and presentation for Senior Executives.
• Defined key DOT authorized programs as the cross functional team lead, working with Program Lead, IT, and Field Operations.

• Responsibilities included transformation of the organization with a focus on program management and execution across the company. Managed a staff of twenty in Product/Vendor Management, Proposals, and Project.
• Improved profitability through vendor negotiation and pricing analysis for all services.
• Implemented weekly operations review resulting in on-time and under-budget implementations of complex building retrofits including multi-million dollar projects.

• Responsibilities included channel expansion within the XO Concentric subsidiary and transformation initiatives analysis for XO.Major Accomplishments:
• Analyzed budgetary impacts and functionality of all transformation programs, restructuring them to improve execution and synergies. Provided executive project overviews of transformation projects.
• Launched Telesales, Agent, and Direct sales channels, with responsibility for execution across Concentric, driving the organization to ensure systems, people, and processes were in place.
• Defined a process for non-IT projects/programs/partnerships, to ensure smoother execution across XO.

Conducted a Market Survey and Analysis for a specialized COTS security system to determine the "State of the Market". Analyzed pricing, capabilities, and supportability issues.

• Responsible for managing projects across agencies, including Multi-million dollar multi-phased RFP submissions, requirements gathering, business analysis, costing analysis, capital budgeting, processes/procedure.
• Selected a Crisis Information Management tool in support of four DC agencies.
• Developed a $12.5M Multi-phase RFP in support of Motor Vehicles, Police, and Public Works.
• Determined process re-definitions to allow all DMV activities at all locations across the city.

• Responsible for development of new businesses to expand revenue opportunity for the Operational Support Systems business unit, which focused on industry issues resulting from Number Portability.Major Accomplishments:
• Launched the Neustar CARE Clearinghouse with a yearly revenue potential of over $100 M.
• Implemented go-to-market with CRM tools, Customer Service, and Client Training.
• Implemented the Product Development lifecycle into the Clearinghouse business unit.

Tysons Corner VA

• Worked with Solutions Managers to improve website development.
• Revised the development process, improving time to market and accuracy of Customer Website updates.
• Managed Y2K conversion efforts for existing customer web sites with no negative customer impact.

Oklahoma City, Oklahoma Area

• Consultant to the VP of Marketing for a Competitive Local Exchange Carrier (CLEC) focusing on all aspects of Product Marketing and Development, Employee Development, Pricing and System Support. Major Accomplishments:
• Supported implementation of new Operational Support System (OSS) with emphasis on billing, rating and discounting capabilities to provide a competitive advantage.
• Restructured product line and developed a cross product discount plan providing a consistent brand message, simplifying the sales process, increasing market penetration, thus increasing profitability.

Started in General Accounting as an intern and worked in Network Planning, Strategy and Technology, and ended my career at MCI in National Accounts as a consultant.