Ravinder Paul Email & Phone Number

Canton, Massachusetts, US

San Diego, California, US

- Act as first-tier support for org Salesforce instance, answer all tickets in a timely fashion. - Create and maintain custom objects, formulas, validation rules, and automated processes including workflow rules, Process builder, and Flows. - Maintain and design advanced Reports, Dashboards and Business Process automation.- Develop, implement, administer.

San Diego, California, US

West Palm Beach, FL, US

• Responsible for accurately reviewing and establishing elected plans and setting up payroll deductions on HRPyramid SB Client software to ensure proper compliance with all internal policies, group contracts and State &.
• Day to day processing of employee information and maintenance of employee records within the HRPyramid SB Client software.
• Enrolled employees in multiple benefits plans with high level of accuracy. Assisted in benefit payroll audits and problem resolution.
• Managed employee benefit programs including medical, dental and vision insurance, flexible spending accounts, HSA, STD, LTD, EAP etc.

• Payroll processing for biweekly/Semi/Monthly on hourly and salaried bases for approximately 500+ employees locally and multi-state.
• Reviewed hours entered as per Time & Attendance. Sent out reports related to missing punches and authorization.
• Responsible for submitting purchase orders and effectively communicating all issues with the team and vendors.
• Responsible for maintenance of renewal information captured within Customer Relationship Management system (CRM), to support a significant revenue stream for the company.
• Issued manual checks when necessary, calculating appropriate taxes, deductions and posting to the payroll system. Void checks when needed.
• Applied for new state ID numbers and closings if needed.

• Responsible for coordinating software development projects and the activities of developers.
• Liaison between development team and client(s).
• Functioned in support with the applications teams accountable for providing insight on various operational standards to be followed while administering documentation of system architecture, design, and infrastructure.
• Deliver overall leadership and strategic direction for the organization, employees, projects, products, and customer relationships, including development and execution of business plans for existing products.
• Participated in requirements Gathering and definition of ER (Entity Relationship) diagrams using MS Visio.
• Worked with operations teams and ensured the hassle-free implementation of the new projects in line with the design requirements; recommended on application architecture and technology selection for new and existing.

Chandigarh, IN

• Handled and supervised a team of 10 members while ensuring staff compliance with company’s policies, processes and procedures.
• Improved the overall performance level of team as well as HR processes by delivering valuable insights to HR contacts on team working capability & utilization metrics to acquire relevant inputs.
• Contributed towards the development of a solid client retention and on-boarding strategy.
• Worked with the client to grow new business opportunities while applying current and future industry and business trends impacting client's requirements.
• Developed progress reports, summarizing findings, work plans on weekly & monthly basis and shared the same with supervisors.
• Formulated Reports on regular basis using excel and Java based software (Clinical Trail Data Entry).

Salesforce

Master Of Business Administration - Mba

Master Of Science - Ms

Bachelor Of Science - Bs