Paul Duffy Email & Phone Number

Seattle, WA, US

Leading a team that work backwards from customer and industry requirements to “connect the dots” between various different AWS capabilities and services and work closely with AWS service teams to make sure that we are building and marketing the right portfolios of offerings to meet and exceed the needs of our customers – and clearly articulating the value.

Seattle, WA, US

Seattle, WA, US

Seattle, WA, US

Principal Solutions Architect for Alexa Voice Service. Key projects included Alexa for PC enablement with multiple OEMs (Acer, Asus, Dell, Lenovo), and AVS integration with Facebook "Portal" and Alexa for Business implementations with Extron and Polycom (Trio).

South San Francisco, California, US

• Led initiative to operationalize product pricing approach (applied to recently released Stripe Sigma, and updated pricing for Stripe Connect) – including defining pricing tenets and process to price products prior to.
• Led product marketing team to reposition and re-launch Stripe Connect, launch Stripe Sigma, and owned content including personal responsibility for keynote (delivered by company president) at inaugural “Stripe.
• Defined end-to-end go-to-market strategy to evolve company beyond only executing “day of launch” activity

Seattle, WA, US

• Led in-person startup marketing activities at physical AWS “Pop-up Loft” locations in SF and NYC (included strategy for comprehensive program of content, facility management, and demand generation for the program)
• Built inaugural broad content strategy for startup audience and managed execution of strategy
• Led direct team of 9, owned world-wide strategy for startup audience, responsible for multi-million dollar budget

San Francisco, CA, US

• Defined pricing and product launch strategy (all marketing activities/PR/AR etc.)
• Defined and owned customer acquisition, on-boarding, and business development strategy during pre-revenue phase

Seattle, WA, US

• Owned all aspects of Product Marketing for AWS services including launch of numerous AWS services and positioning/messaging development (e.g. AWS Lambda, AWS CodeDeploy, Amazon EC2 Container Service, Amazon WorkSpaces.
• Led strategy and managed creation of all external marketing materials for AWS services, campaign strategy and worked with demand generation and other teams (e.g. digital, events) to successful execute strategy
• Recruited and managed a team of 14 product marketing managers from scratch, acted as lead PR/AR spokesperson

Seattle, WA, US

• Led New York and Brazil-based team of Solutions Architects focused on customers of all sizes from startups to large enterprises
• Responsible for all recruiting and other performance management activities for NYC-based team.
• Owned ongoing definition for technical engagement strategy with customers in Eastern region
• Directed engagement with most strategic and large customers
• Developed initial organizational models for specialization of function and in-house “apprenticeship” program for talent development

Seattle, WA, US

Provided architectural advice to customers of all sizes looking to deploy solutions in the AWS Cloud. Deliver ed training sessions to customers, assisted in proof of concept activities, provided feedback to service teams based on customer input. Assisted with platform evangelism efforts and development of technical documentation such as whitepapers..

Redmond, Washington, US

• Recruited to help grow Microsoft’s on-demand IVR business from incubation to a mainstream business
• Responsibilities include direct selling activities as well as being extended member of product management team
• Oversaw development of integrated demo system showing Microsoft Tellme and Dynamics CRM working together to deliver unified customer experience. Leveraged by national sales team in customer engagements

Unified Communications consulting business for Microsoft Office Communications Server (now Skype for Business)

Co-founded company, responsible for defining and building initial architecture of first product offerings, jointly owned business and product strategy; responsible for all technical operations

Redmond, Washington, US

• Managed and led a team of Product Managers for Office Communications Server 2007 (v1 VoIP offering from Microsoft) product line, responsible for driving inbound requirements in to product plans as well as defining.
• Principal global spokesperson for product line; significant engagement with customers, press, reviewers, analysts and other external parties with consistently successful results
• Frequently requested personally to appear alongside senior Microsoft executives such as Bill Gates, Steve Ballmer and Jeff Raikes
• Frequent speaker at Microsoft and industry events as well as Microsoft’s ‘Executive Briefing Center’

Redmond, Washington, US

• Lead Product Manager for Microsoft Office Communicator 2007:
• Principal spokesman for product line
• Responsible for driving customer requirements into engineering process
• Led large virtual teams to achieve launch and product objectives; many product management activities at Microsoft involve significant influence without authority
• Defined strategy and managed launch of initial versions of Office Communicator Web Access and Office Communicator Mobile

Redmond, Washington, US

• Technical Product Manager for Microsoft Office Communicator 2005 (a ‘v1’ release):
• Main liaison between product marketing and engineering function, driving customer requirements into development process
• Owned packaging and distribution strategy for product and project manager for launch
• Defined and delivered technical marketing materials for customers

Redmond, Washington, US

• Responsible for defining world-wide competitive strategy for Linux in the small business segment
• Defined Linux specific research activities in WW Small business group
• Extensive cross-company collaboration as part of Microsoft CSI (commercial software initiative)
• Took on a special project with global focus to drive consistent threat analysis in mid-market segment.

Redmond, Washington, US

• Owner of business/channel development with key Microsoft system integrator partners in UK, to assist them in growing revenue by increasing the breadth of their Microsoft product portfolio. Engagement at all levels of.
• Acted as Microsoft pre-sales expert for partners in large and strategic deals with track record of closing business
• Engaged UK mid-market partners in early adoption programs, with success (first time in segment) and positive PR and customer/partner feedback
• Defined technical readiness strategy for system builder partners in the UK (small organisations which manufacture PCs)

Redmond, Washington, US

• Delivered infrastructure design and deployment consulting services to Microsoft’s largest and most strategic ‘enterprise’ customers
• Acknowledged world-wide technical expert in distributed (branch office) deployments for Active Directory technology
• Regularly involved at executive request in highly politically sensitive technical issues in customer accounts

Redmond, Washington, US

Worked with enterprise customers on troubleshooting of complex problems, providing proactive services and working with leading edge customers on early adoption of products such as Windows 2000