Paul Redfern

Paul Redfern Email and Phone Number

Programme Portfolio Manager at Loughborough University @ Loughborough University
Paul Redfern's Location
Lutterworth, England, United Kingdom, United Kingdom
Paul Redfern's Contact Details

Paul Redfern work email

Paul Redfern personal email

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About Paul Redfern

Research manager with over 25 years of market research experience for both public and private sector clients and in consultancies. Designs, implements and manages market research projects with proven experience of managing continuous tracking surveys, people and budgets. Adaptability, dependability and determination are my main strengths. I work well under pressure, enjoy a challenge and am very competitive, which helps me achieve my goals.Specialties: - Graduate with a BA Honours Degree in Industrial Economics and Econometrics;Practical experience of- Market research management within public sector, utility, FTSE 100 and agency environments;- Quantitative and qualitative research; - Managing research agencies; - Managing a research budget;- Managing people; - Microsoft applications (including Excel, PowerPoint); SNAP and SPSS

Paul Redfern's Current Company Details
Loughborough University

Loughborough University

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Programme Portfolio Manager at Loughborough University
Paul Redfern Work Experience Details
  • Loughborough University
    Programme Portfolio Manager
    Loughborough University Feb 2015 - Present
    Loughborough
    To be responsible for providing excellent market research to underpin recruitment and other bespoke initiatives. To be the main operational point of contact for academic schools seeking market research support and guidance in relation to trends, environmental scanning, portfolio developments/demand, conversion and related areas. To act as a lead point of contact in terms of competitor, sectoral, customer and other forms of trend analysis that is essential to provide underpinning support for recruitment campaign planning and widening participation activities.
  • Sabbatical
    Independent
    Sabbatical Sep 2014 - Feb 2015
    AFK. Taking time out
  • Ladbrokes
    Senior Market Research Executive
    Ladbrokes Dec 2012 - Sep 2014
    Rayners Lane, Harrow
    Manage the ad tracking research, which has led to changes in ad creative. Lead company contact for the new syndicated, industry survey which is identifying market opportunities and company strengths. Managed research into Ladbrokes mobile offering, website user experience and, more recently, loyalty and rewards cards. All have identified changes to the offering to the benefit of Ladbrokes and the customer.
  • Npower
    Market Research Manager
    Npower Dec 2010 - Dec 2012
    Worcester
    Responsible for delivery of high quality market research and opportunity analysis that underpins our marketing development programme, both functional and emotional, and delivers customer and commercial benefits to the whole of Retail, including Energy Services. Identify areas of risk to the brand, our corporate reputation and new competitor positioning threats. A key responsibility is monitoring and evaluating of customer satisfaction.Host similar activities on behalf of other key retail business divisions, including Operations, HES, and RWE npower.
  • Severn Trent Water
    Market Research Manager
    Severn Trent Water Nov 2007 - Sep 2010
    Manager of market research projects for all of Severn Trent Water. Design, implement and manage the research programme to meet business needs of the company. The role is the key contact for delivering coordinated and relaible information regarding customers expectations, satisfaction and perceptions for all areas of business..
  • Mel Research
    Senior Consumer Research Analyst
    Mel Research Mar 2007 - Nov 2007
    Collected, analysed, interpreted, reported and presented statistical data on service performance, social research survey data using SPSS software. Facilitated focus group discussions and interpreted qualitative evidence. Prepared and presented data, reports and recommendations to clients.
  • East Staffordshire Borough Council
    Senior Policy Officer (Research)
    East Staffordshire Borough Council Nov 1999 - Feb 2007
    Responsible for the collation and dissemination demographic and socio-economic data that referred to East Staffordshire Borough Council and its area. Manager of one person in the research team and fully responsible for the work that was undertaken, produced and disseminated.
  • Uk Research Partnership Ltd
    Research Officer
    Uk Research Partnership Ltd Jul 1998 - Nov 1999
    Assisted and lead, in implementation, design and conduct of economic and related research projects for public and private sector clients.
  • Ofwat
    Economist
    Ofwat Nov 1997 - Jul 1998
    To manage a team of three people to research and monitor water leakage levels across all the water companies within the country. I was the lead on determining the economic levels of leakage
  • Dudley Training & Enterprise Council
    Planning And Development Executive
    Dudley Training & Enterprise Council Nov 1991 - Nov 1997
    Provide demographic and economic data to senior managers were able to understand trends in the local population and economy. This identified skills gaps and shortages and business training needs using analysis of the 1991 Census of Population.
  • Midlands News Association
    Senior Marketing Services Analyst
    Midlands News Association Oct 1989 - Nov 1991
    Analysing and reporting on newspaper readership trends using both nationally available data and in-house information.
  • Philips Business Systems
    Marketing Executive
    Philips Business Systems Jan 1989 - Oct 1989
    Providing marketing support to the information retrieval systems team
  • Miracom Limited
    Marketing Assistant
    Miracom Limited Jul 1988 - Oct 1988
    Analysing and reporting on trends in the modem manufacturing sector for this small company and to investigate potential new markets.
  • Stats Mr
    Marketing Research Assistant
    Stats Mr Nov 1986 - Jul 1988
    Manage and interpret data from the beers, wines and spirits audit as wells as the holiday audit.
  • Severn Trent Water
    Clerical Assistant
    Severn Trent Water Aug 1986 - Nov 1986
    Manually check meter reading books and amend any inaccuracies

Paul Redfern Skills

Powerpoint Market Research Quantitative Research Qualitative Research Statistics Customer Satisfaction Focus Groups Research Budgeting Marketing Research Consumer Insights Data Analysis Competitive Intelligence Market Analysis Diplomacy Customer Satisfaction Research Building Relationships Competitive Sports Economics Customer Insight Management Proposition Development Digital Marketing Consumer Behaviour Business Planning Spss Team Management Analytics Customer Experience Marketing

Paul Redfern Education Details

Frequently Asked Questions about Paul Redfern

What company does Paul Redfern work for?

Paul Redfern works for Loughborough University

What is Paul Redfern's role at the current company?

Paul Redfern's current role is Programme Portfolio Manager at Loughborough University.

What is Paul Redfern's email address?

Paul Redfern's email address is pa****@****one.net

What schools did Paul Redfern attend?

Paul Redfern attended Coventry University, Crestwood Comprehensive School.

What are some of Paul Redfern's interests?

Paul Redfern has interest in Sometimes, Skiing, Gardening, Eating Out, Environment, Are Important, Cycling, If I Get Chance To Read As Well, Current And Financial Affairs, Music.

What skills is Paul Redfern known for?

Paul Redfern has skills like Powerpoint, Market Research, Quantitative Research, Qualitative Research, Statistics, Customer Satisfaction, Focus Groups, Research, Budgeting, Marketing Research, Consumer Insights, Data Analysis.

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