Senior Vice President, Client Services And Investment Operations
Current• Head of the Recordkeeper Relationship Group consisting of 20 Consultants who are responsible for advising 125 large corporate and institutional custody clients on their defined contribution plans valued at $1 Trillion. • Serve as defined contribution operations leader – providing expertise and thought leadership in 401k, 403b, 457, and 529 plan operations/structures, product solutions, and plan restructures to clients, investment consultants, partners and recordkeepers.• Oversee the rebalancing and liquidity management programs for defined contribution practice, optimizing investment performance and trading efficiency for custom fund-of-funds, multi-manager portfolios, and unitized company stock funds. • Assisted with the design and development of SunGard Global Network trading solution, enhancing Northern Trust’s defined contribution services and allowing plan sponsors to more efficiently manage custom, multi-manager funds. • Provide senior management project oversight for all new defined contribution plan on-boarding and restructure events for existing clients.• Support new business development by participating in finals sales presentations with prospects and leading discussions with industry consultants on Northern Trust products and services. • Collaborate with technology team and external recordkeeping firms to develop and drive strategic solutions and process improvements to ongoing service and operation issues.• Responsible for the overall business and operational relationships with 20 third-party recordkeeping firms. Organize and lead quarterly meetings to discuss joint sales prospects, client feedback, process improvements, and industry developments.
