Main Responsibilities:· Creating, reporting, and retaining the customer portfolio.· Daily contact with international customers.· Reporting and performing market analysis.· Manage all documentation, payments and settlement of claims and disputes.· Accountable for driving sales targets and performance for own accounts.· Researching and gathering information from the industry and competitors.

* Support and attend business opportunities in order to improve better for the company´s business lines (Product Portfolio).* Effiency development in business intelligence to generate primium value for company´s portfolio.* Teamwork support in checking of sales budget, business lines contribution and assigned profit incomes. * Monitoring and control in product developed and quality KPIs which support business lines.* Support and communication plan with digital sales channel (Ecommerce) about product discounts and corporative promotions.* Realize and plan the management about brands represented portfolio.

* Specialist in the development and management in “Empresarial” solution, a new one brought to the national business. * Planning and execution in the deployment of “Empresarial” solution for clients (companies), train in the optimum use of the web platform and app solution.* Provide solutions to incidents for clients, which attend to a contigency plan and make a plan to loyalty clients (Customer service).* Elaborate quality reports and others corporatives support tools about the solution (Usefull solution manuals, management reports).* Coordinate the distribution for the shipment products and accessories from the solution.* Make a train session for the sales force and company staff.

* Elaborate and implementation of commercial policies, procedures, processes and main objectives of company´s administrative management.* Identify business opportunities and research of potential business development.* Establish business strategies according to the company´s objectives.* Research competitors benchmarking and market analysis in order to realize opportune actions to guarantee the company´s leadership.* Support corporate clients and execute activities that help company in order to create a loyalty customer program.* Evaluate administrative and commercial actions through KPIs.

* Elaborate a “business diagnosis” and a “improvement plan” in order to realize a business global presentation for stakeholders.* Workteam coordinate about administrative processes and procedures.* Design and monitoring of business canvas model for the distribution and sales of new products developed.* Prepare and analysis of budget reports about activities during the project’s execution.* Train stakeholders with technical–business consultancies.* Organize monitoring visits to stakeholders offices in order to accomplish their “improvement plan”.

* Search and identify business opportunities for Costarican products and services in Perú.* Establish strategic alliances with educational institutions in Peru for the exchange of intellectual property in the medium and long term with costarican companies.* Participation in trade missions and accompaniment of entrepreneurs in trade fairs and business round events.* Prospecting of potential Peruvian companies for business opportunities with international suppliers from Costa Rica.