Paul Kramer Email & Phone Number

Columbus, Oh, Us

Us

Drive outcome-based solution delivery projects with aggressive schedules. Maintain close collaboration with senior business stakeholders and software development teams to deliver high quality results while managing tight budget expectations. ► Direct a technology team, guiding over 20 separate project initiatives, spanning over 30 cross-functional lines to delivery industry-leading insurance product solutions► Drive $40 Million IT portfolio via Planview Portfolios to successfully bring the department within budget over the past two years► Deliver significant milestone releases for $250 Million multi-year platform migration effort which was recognized with the annual internal technology award for core system modernization► Implemented team continuous improvement process that introduced innovative approaches to estimation process and streamline testing practices

Us

Provide guidance to strategic and operational activities at the executive level while ensuring all projects are aligned with the company standards and strategies. Direct IT systems involving process analysis, design, implementation, execution, operational management, reporting and governance.► Implemented Infrastructure Procurement Governance process which generated a reduction of over $10 Million in annual infrastructure vendor expense► Designed and introduced executive level analytic dashboards that provided key insights at the CTO and CEO level► Employed Lean process and advanced Office 365 tools to optimize CTO-level Agile activity► Coordinated the logistics related to the Return to Office activities, rapidly adapting the department to in-office and hybrid working environments ► Responsible for $35 Million Technology Rent budget, leading to cost reduction based on facility consolidation

Us

Coach and mentor a team of over 20 diverse software engineering employees across Java and legacy technologies. Enable effective and efficient software delivery through technology readiness and mature practices.► Infused DevOps practices into the existing Line Maturity Model (LMM), generating increased line consistency and improved productivity► Employed advanced data analytics to improve the department year-end re-balancing process, spanning 200+ employees resulting in significantly reduced disruption► Defined and prioritize user requirements related to Maturity Model enhancements for internal applications, enhancing existing software functionality and developing new features► Negotiated over 30% discounted rates with vendors on leadership uplift to stay within budget► Architected advanced Tableau analytic reporting for the overall Maturity Models, providing insight and guidance in the growth and development of the teams► Focus on career development planning activities with software engineering team, resulting in multiple promotions and desired role transitions► Facilitated staffing reassignments due to disbanding lines, maintaining the desired departures and locating ideal new roles for the application developers

Sarasota, Fl, Us

Provided leadership to teams of 10 remote and offshore employees consisting of software developers and technical EDI (electronic data interchange) mappers enhancing a middleware ETL (extract transform and load) integration software application used by over 300 national and international clients.► Oversaw large scale technical projects for major commercial software application which became recognized as a leading EDI solution within the Microsoft Dynamics ecosystem► Extended and integrated ERP solutions, including Microsoft Dynamics 365, AX, NAV, GP, and Macola► Established monthly strategic product roadmap processes to gather and prioritize enhancement requirements to provide executive level visibility► Implemented Agile methodology practices to improve delivery cadence► Introduced quality assurance team to reduce software release defects by over 22% ► Delivered advanced technical sales demonstrations to prospective clients which led to multiple large contract deals► Positioned expansion into international markets with introduction of translation functionality which translated software application into 15 different languages using Google translation► Empowered the company to transition from a small start-up to an organization that became recognized as top leader in Microsoft Dynamics marketplace. Leading to 600% employee growth over eight years

Houston, Texas, Us

Coached and mentored a team of software developers to produce and support critical Customer Relationship Management (CRM) applications for the electricity and natural gas industries. Navigated the team through a large acquisition and subsequent restructuring. ► Implemented agile software methodologies to rapidly deploy new application features ► Introduced a structured production support process to replace the ad-hoc submissions, resulting in improved tracking and visibility► Implemented a resource allocation tracking tool to provide insight into project staffing and future availability► Coached junior team members using innovative training methods to expand technical skills► Coordinated projects involving multiple integrated software applications from different IT divisions► Supervised the requirements gathering, prioritization, estimation, and project justification ► Awarded the Recognition Star for contributions to a time-critical billing vendor software release

Delft, Zh, Nl

Responsible for a web-based CRM software solution used by over 500 clients in North America that was awarded the “Most Innovative Software Solution” at the 2005 Microsoft Worldwide Partner Conference. Managing diverse teams of up to 10 individuals, including software development, technical support, and quality assurance.► Integrate web-based Exact Synergy platform with Macola ES ERP and Exact Globe ERP solutions► Attend strategic product roadmap meetings at the European corporate head office as a representative for North America► Oversee and traveled to offshore software development teams in Kuala Lumpur, Malaysia► Deliver highly acclaimed technical presentations to groups of up to 70 customers

Toronto, Ontario, Ca

Develop and customize multiple software solutions for a large national bank and several regional credit unions. Close interaction with Business Analysts to review requirements and testing the quality of the resulting applications.► Enhanced a mortgage software application used to fund over $3.5 billion worth of mortgages► Interacted directly with the client to gather requirements, prepare designs and develop a Customer Relationship Management solution used as the primary platform for over 20 mortgage agents ► Traveled independently to various client sites to provide custom software solutions► Optimized SQL queries to improve performance from several hours down to minutes