Director - Sales And Support
Current2017- Director - Sales and Support Responsible for Sales and Support in the Americas.• Managing a team of FSE's providing support to the NAM, Asian and European markets. • Managing Sales Representatives across North America, Canada and Mexico• Direct Sales to local areas• Provide direction to Software and Hardware teams for new product development and new customer requirements.• Generate marketing programs and materials for ww sales and applications teams • Provide technical mentorship to staff• Manage Trade shows• Manage Group HR• The Sales and Support group responsibilities also include: - Customer Training - Manufacturing system acceptance and check-offs - Customer System Demonstrations - Trade shows and Marketing - Internal Software support, Testing and bug reporting - Customer Hardware support - Customer On-Site support and Telephone support2008-2012 - Sales and Marketing ManagerResponsibilities included:• New product and marketing programs in Asia, North America and European Markets.• Sales for Asia and Western North AmericaKey Achievements:• Definition of new automated inspection equipment for Semiconductor markets• Generated new marketing programs, strategy and materials• Added 12 Major accounts in 2010 and achieved AVL status at Jabil