Experienced Managed Services Solutions Architect offers over 12 years’ experience architecting, pricing, presenting, negotiating, closing, and renewing multi-million-dollar Managed Services Agreements across multiple industries. Drives business growth through a unique combination of expertise in Managed Services for end-to-end technical/operational support, certifications across cloud platforms, cybersecurity, and ITIL frameworks, and an impressive history of new business development, complex deal negotiations, and long-term client relationship building. Known for gaining trust with both technical and business leaders and displacing competitors by aligning technical solutions with business challenges to meet clients’ strategic objectives. Adept at bringing together SMEs and Partners to develop tailored, best-fit solutions that address complex system/network/desktop monitoring/maintenance, cloud management, backup/recovery, and service desk needs.Core Competencies:• Managed Services Solutions• Sales & Contract Negotiation• Client Relationship Management• Cloud Platforms (AWS, Azure)• PaaS, MaaS, Network, Backup, Service Desk• ITIL & PMPKey Accomplishments:Training & Certifications:• AWS Cloud Foundations• Microsoft Azure Fundamentals • Project Management Professional (PMP)• ITIL 4 Foundations and ITIL Service Manager • Snowflake Technical Sales Professional• Tanium Sales Champion • ConnectWise Manage Sales and Cybersecurity Fundamentals for Engineers• Sophos Cloud Security and Selling Cybersecurity as a Service and MDR• Palo Alto Networks Sales Executive• Cisco Sales Expert• Deepwatch Certified Engineer
Listed skills include Account Management, Sales, Management, Sales Operations, and 18 others.