- Oversee the full lifecycle development of the BottleVin platform, including backend services, iOS/Android mobile app development, and web integration.- Lead technical operations and administer cloud services (AWS, Azure), networks, servers, and workstations.- Manage API development and WordPress/VOIP integrations, ensuring the seamless delivery of products to partners and customers.- Directed product releases to the iOS App Store and Google Play Store, managing the end-to-end submission process.- Spearheaded business development, fundraising, marketing, and onboarding initiatives, growing the company from ideation to a fully functional platform.

Siphon Solutions, Inc. provides computer consulting services to small businesses.As an owner and co-founder, I manage all the business development and assist with the day-to-day operations and software development with clients.

- Managed all aspects of consulting contracts and the P2UX mobile platform, from planning and resource allocation to release management.- Served as ScrumMaster, driving agile development processes and coordinating sprint planning, daily stand-ups, and backlog refinement.- Led mobile app release cycles (iOS/Android) for both customer and public launches, including testing and quality assurance.- Directed day-to-day operations, including cloud infrastructure management, workstations, SaaS, and network systems.- Collaborated with General Motors to develop custom mobile apps, including simulations for their infotainment

- Managed build and release cycles for Centrify's mobile and cloud applications, improving release efficiency through automation and continuous integration.- Oversaw internationalization projects, automating localization for over 13 languages across mobile and cloud products.- Coordinated OEM app releases (Samsung, Fortinet, AVG), ensuring successful product launches across multiple platforms.- Led the organization’s transition to agile development, introducing new processes and enhancing team productivity.- Managed sprints and quality assurance for iOS and Android mobile applications, delivering high-quality product updates on time.

- Managed QA teams (onshore and offshore)- Managed software escalations of Zazzle onsite production software and Partner API integration for offsite manufacturing.- Developed and maintained a 50+ workstation and server virtual environment for QA automation.- Standardized processes for onboarding new products for manufacturing partners and provided API integration support.

- Managed API integrations and customer support for manufacturing partners, providing hands-on guidance for technical support and troubleshooting.- Directed cross-functional teams for custom product development and deployment, enhancing customer onboarding and partner support processes.- Actively managed offshore teams and internal customer support operations, leading efforts to improve response times and first-contact resolution.- Spearheaded a custom shoe manufacturing project in partnership with Keds, focusing on providing seamless communication and support between Zazzle and international partners- Developed and patented a product customization system for customized shoes, and automated variable data printing processes for efficiency.- Managed a 24/7 Help Desk and Network Operations team supporting manufacturing operations.

- Collaborated with developers to implement Agile testing procedures for Windows and Mac client software at FilmLoop, Inc.- Developed and executed QA plans for both Windows and Macintosh web clients, ensuring stability and compatibility across multiple platforms.- Worked directly with developers to test backend updaters and ensure smooth product releases.

- Managed and improved testing methods for a team of 30+ QA engineers in China.- Coordinated releases with cross-functional teams and managed patches for corp and developer sites.- Setup virtual and local test environments for over 100 different OS versions.

I spearheaded the establishment of the QA Engineering team at Simple Star, overseeing Build and Deploy, QA, and software releases. My role involved managing the integration of an offshore QA team, creating testing documentation, and overseeing IT infrastructure and company PCs.

Quality Assurance for Walmart's Music Downloads site back-end site tools and client side applications.

I was initially hired to develop a CD/DVD drive compatibility program for the Roxio Creator suite. This role expanded into working directly with Microsoft compatibility. I was managed a team of 5 QA engineers to work on specific areas of the software suite, which included label creator, audio creator, and testing the Napster 2.0 compatibility with portable music drive (similar to iPod, made by Samsung) and drive compatibility- Worked directly with Microsoft on Windows compatibility with Roxio software suite, integration and service patch updates- Developed CD/DVD drive compatibility program for Roxio CD Creator Suite- Managed team and the release of Napster 2.0 compatibility with 1st Napster portable music device and CD/DVD devices- Identified and acquired new systems and hardware for QA lab

Hired on as a Product Manager, I managed the Macintosh Liquid Audio Player and designed the feature set and usability, I also assisted my manager with areas of the Windows player, primarily CD and Portable music devices support. I found myself closely working with QA and as my role expanded, I eventually moved into a Sr. QA Engineer role, which lead to the QA manager, managing a team of 6 QA engineers for all of the consumer technologies.- Managed, trained, and mentored QA engineering group for consumer products. Tasks included equipment purchases, employee salary recommendations, writing performance plans and reviews, resource allocation, nterviewing and hiring, and managing Liquid Player releases- Verified/Evaluated/UI design for new SDK libraries and drivers from CD recording, tamper proofing, and encoding partners with Liquid Player.- Coordinated localization of Liquid player with software Localization Company- Supported Microsoft with program compatibility with Liquid Audio consumer software- Managed internal trainings and provided assistance with end-user issues for Customer Care group

I was hired as an Applications Engineer to support tape qualification for OEMs like HP/Compaq, Micron, and Dell. I moved into a Program Manager to support Sony Branded and ISV support for tape and optical devices. I was responsible for Sony support/programs/tech reviews/certifications of tape and optical device with multiple ISVs, like Roxio, Ahead, Seagate with custom and latest branded firmware. - Developed procedures for new product releases, certifications and in-house testing.- Trained and provided guidance to ISV Systems Engineer- Setup programs to test compatibility of drivers and peripherals with Windows operating system.- Supported OEM certification of DDS and AIT tape storage devices (Dell, Micron, Compaq/Digital, Seagate, Spectra Logic)- Supported firmware engineers with failure analysis, bug duplication and test configurations

Worked for Marketing and ran the Customer Service Department- Updated and maintained all Internet/On-line activities (CompuServe, AOL, Newsgroups, and Company Web Site)- Online and 800 line support for all consumer and company dealers/distributors- Inventoried, distributed, and placed all promotional literature and managed material and equipment for all major trade shows